Used 2019 Jeep Grand Cherokee for sale in Owings Mills, MD

Kevin Howard was outstanding! Relatively quiet, polite, helpful, not pushy. Of the couple dozen cars I’ve bought in my lifetime he is definitely in the top 3 for quality of salespeople. Also, I didn’t have to go through multiple visits or “consultations” with the sales management team, made the process low stress.

This is the 3rd Jeep product we have owned over the years, first was a Grand Cherokee Laredo, then most recently a 2012 Jeep Liberty Sport. We just purchased the 2019 Jeep Grand Cherokee Ltd in Febrary 2023. This Jeep is the most luxuary we've ever had in a vehicle, it has everything but the cooling seats which would be nice as we live in FL. This will be a dinghy towed vehicle behind our Class A motorhome. We also towed the Liberty Sport.

Very user-friendly, courteous staff! Service was performed in less time than promised. Great experience overall! Louis was very helpful and patient, he covered all the "bases" for me during my visit. I live over a hour away from the dealership but I will always drive the distance because of the great service!

Love my jeep. They have come a long way baby!! I am now a Jeep girl for life and recommend them highly. No matter the weather my Grand Cherokee gets me there in comfort and safety.

The sales associate (Siwan) was very kind and friendly. I was a little nervous considering this was my first car buying experience, but with the help of my parents and the Siwan, all of that nervousness went away! Siwan was awesome and helped me with everything along the way!

The turning radius is the best for the size of this suv. The brakes are quick to respond. The 4x4 is a must. The only downside is that they aren't all standard with a trailer hitch. Love the sunroof, the all leather interior.

It was a nervous experience but at the end, it went well. We were happy with purchasing Jeep Cherokee. I look forward to use this dealership for my future cars.

Hands down the best Jeep ever.. would take it over the Santa Fe any day of the week.. there’s no comparison.. performance is excellent.. have 70,000 miles on a 2018 and a 2019.. ac went out on one but warranty covered it🙂🙂

went to norris ford and got my new truck .the sales team there was great.Kyle Oconnor was there all the way and the team got it done for me fast and i got what i wanted.

I absolutely love my jeep it’s comfortable reliable and completely rugged I never feel like I’m going to get stranded stuck or be taken down by anything you feel completely safe high up and well compact in this vehicle definitely worth the money I will never change my vehicle make!!! Jeep owner for GOOD!!!

Had a great experience purchasing a used 2010 Honda Odyssey. Sales associates were helpful, knowledgeable and not pushy. Sales managers and business office associates were likewise friendly and customer service oriented. We had a couple of repair issues to take care of before taking final delivery and it was all handled well. The real test came when we made use of the 5-day no-hassle return policy 2 days later after an episode of unexplained severe shaking, which destroyed our confidence. We had the same great friendly customer service on the flip side! Would definitely go there again for the sales experience - don't blame them for the car's issues.

Cameron understood what I wanted, my financial goal, and was able to help me achieve my dream to get into a Durango GT.

Everything was great !! Got a good used car at a good price . Everyone was very friendly and knowledgable. I would definitely recommend them.

Friendly staff. They make you feel welcomed and even served me coffee while I waited to hear from the banks if I was approved for the vehicle I wanted. They explained everything including warranty, the features of my vehicle. After I signed for the vehicle and made it mine, my sales person even helped me program my phone to the bluetooth, set my radio stations, and program the vehicle to the way I like it. I would highly recommend them to anyone I know looking for a vehicle.

To the point knew what they were talking about very helpful

First I was worried the pandemic (low inventory) would make it difficult to buy a car but Jerry at Jones Toyota was so helpful!! I love CPO cars and told him I had a bad experience! This 100% disabled veteran loves her Toyota Highlander! Jerry made sure I had no issues he couldn't solve ASAP!! Thank you!

Love doing business here! Always treated like family! I tell everyone I know to stop up for sales or service. I’m hooked, for a Lifetime!!!

AMAZING experience with Markesha in sales and Athina as my internet sales contact who initially helped me identify what I wanted and connected me with Markesha. Friendly. Knowledgeable. No pressure to upsell. No unkept promises. Everything timely and without a single issue.

This is the 3rd Hyundai I've bought from Jones. Wouldn't go anywhere else. Great sales and service. Great job Jennifer P. Thanks for your service. What a great sales lady. She is an asset to your company!

I went to Jones Junction‘s used cars with Criteria and max price for the type of truck I wanted. Randy Meldron the sales associate was excellent, Making finding and purchasing a vehicle a pleasant process. He drove me to the different trucks allowing me the time to look at the vehicles, With absolutely no pressure. I would highly recommend Randy Meldron and Jones junction to anyone looking for a quality used or new vehicle. this is not our first purchase from Jones Junction and it will not be our last.

I had bought my previous car from Jones and serviced this vehicles with them. I came back when I needed a other car because their customers service is always excellent. My sells consultant Adam Cretaro was personable and very helpful.

Purchased a used Toyota Tacoma from Jones. Smooth process from test drive to purchase. Highly recommend Jones Junction for your next purchase for your new or used car.

I've bought my last 2 cars at Sport Chevrolet and Cadillac from Esmeralda Ponce. She is fantastic! There's no pressure with her; she is honest, and most important, she is friendly. I always know that with Ezy, I'm being treated fairly. Buying a car can be a nerve-wracking experience, but Ezy has a calming way about her. I don't anticipate buying my next car from anyone but her. Same goes for the Service Department at Sport. They are top-notch! Have your vehicle serviced by Derek Selden. He's honest, knowledgeable and friendly. (These are very common traits among the entire staff at Sport.) You'll never be sorry that Derek works on your car!

tayo was very professional, knowledgeable and compassionate about selling and presenting cars. He has the spirit of excellency. I went to a Criswell Honda with a check from my credit union and the salesman told me i didn't have enough for the car i wanted and told me to get a car that was 1 one older than the one i wanted to trade in. Because Tayo explained to me about increasing my loan check. As a result i was able to purchase a 2008 Honda accord in excellent condition. He sold my husband a car the same day.

The way car buying should be!