Used 2020 Jeep Grand Cherokee for sale near Alpharetta, GA

Very helpful and an overall good experience. I would recommend them and would use them in the future.

I've been driving for 43 years now and have owned an array of different vehicles, however I've never been financially fortunate to purchase a luxury model - until now! I was looking for a mid size vehicle that would check many boxes for my snowy Michigan commutes, along with distant travel comfort to and from my cabin and some towing capacity. I have only had this for roughly 1500 miles and wow.. My first impression was luxury. So many base options included in a mid sized and mid priced SUV that pleasantly surprised me. Secondly was the ride quality. Both smooth and quiet and handling. I've read other reviews discussing power inadequacy, but not at all. Plenty of passing and get tup to speed power. Next was the snow. I have Michelin defender tires and wow - what have I been missing? The snow 4x4 duaratac features combined with these tires make this a beast in the snow, slush and rain. It definitely gives me a much more safety reassurance while driving in these conditions. I have not tried the towing yet and have not had any "reliable" issues to report, but we are very fortunate with our pick and one very capable snow commuter.

Service was exceptional! Salesman, Reggie had personality and respect throughout the complete process. I would definitely refer customers to Reggie. My overall buying experience was awesome.

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

I recently purchased my second used vehicle from Stivers Subaru Decatur. Both times I had a great experience, especially with salesman Mike Rutledge who had a very friendly demeanor, was very attentive and went above and beyond to be helpful. They are very fair and transparent in their pricing and dealings. The car I recently purchased had a few things that needed attention which they willingly agreed to take care of at the time of the sale as they have a certain standard they adhere to for their used vehicles and just hadn't had a chance to take care of them before I came in and snatched it up. When the parts came in they gave me a 2025 Subaru Forester as a loaner for about a week. I am very happy with my vehicle and feel that I got a great deal. I highly recommend them if you're looking for a reliable used vehicle, whether a Subaru or other model, as they frequently get very nice trade-ins.

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

Great service. Prompt service and did an excellent job. Job completed as promised. Service advisor Casey kept me advised of service that was needed and let me know when the vehicle was ready.

I’ve owned many Jeeps over the years and this year and model has by far been the best in quality and performance The vehicles interior is exceptional in comfort and wear.

Hands down one of the best car buying experiences my wife and I have ever had. If you're looking for a competitive price on a vehicle and a smooth purchase, Gravity is the place. Patrick, Scott, Adam & James were incredible. We could not be more pleased! Thank you Gravity Sandy Springs team.

My wife & I have bought 2 vehicles from the dealership in the last year. An EV6 in June 2024 and a Sportage XL Prestige in July 2025. Our salesman James Wind was very knowledgable, friendly and patient. He listened to our needs and gave us great recommendations. He did not feel any pressure at all to purchase a vehicle or add-ons. He answered every question that we had. Gave us test drives in the vehicles we were interested in. Introduced us to the Service Manager Kim and the finance manager. Everyone in the dealership was friendly. Carriage even gave us a better trade-in deal for our 2022 Subaru Outback Touring than Subaru would! We will be back next year for another vehicle and looking forward to working with James Wind again.

My service consultant Sam was great. Place is fast and thorough. Great facility if you wait. Very helpful group too. I like the way they talk you through everything.

I've had 5 lincolns,4 of them from Pugmire. I love Pugmire.Their service is impeccable.However in the 7 years of having my cars maintenanced by them ,I have never been able to get a loaner vehicle and I don't like that.Now my 23 Corsair has an issue and the part is on back order. When the part comes in and I take my car in, will I be without a car again?? Also a worker made a negative comment about another worker in front of me that was very inappropiate and unprofessional- I felt some type of way about that. But I know that we are all imperfect humans and we make mistakes ,Pugmire is still my go to.

Chad Harrison went above and beyond to make this bad deal right. I have to say he cares about customer experience and took the time to make it right! Deal was successful in end because of his time to correct any misunderstandings.

We have purchased 3 vehicles from Howard at United BMW. The level of support and attention to detail, as always, has been exceptional. Service in the past has been excellent and it appears they made improvements at the new location.

Everyone was cheerful and friendly. Our sales agent, “Big Mac” was courteous, knowledgeable and not pushy. He took the time to explain all aspects of the car we were interested in and worked hard to meet our budget (and succeeded!!). He even filled the tank full. The little extras were so fun. I will certainly recommend Hayes to friends and family. I love my Jeep!

Erin Clark was great. Very responsive, professional, and attentive to detail. Her focus on serving the customer sets the bar in my view. I highly recommend her if you’re looking for a vehicle

We have had multiple great experiences with this location. Steve, a sales manager was great and so helpful! We had mechanical issues with one of our cars and they took it back within the 30-day warranty with no issue!! I highly recommend this CarMax location for your car buying purchases!!

This dealership is amazing! 🙌 I honestly can’t thank them enough — the entire process was smooth from start to finish. I told Shikara exactly what I wanted, and she made it happen with no stress. Big thanks to David as well for making everything come together. If you’re looking for great service and a team that really listens, this is the place to go!

I was in the marked for a used vehicle. We saw one that was available at EchoPark and it was marked as a good deal. The experience was straight-forward. The pricing expectations were clear at EchoPark, the sale associate explained everything. Pretty the same you would expect at a dealer, but I think a bit more simplified. If I hadn't had an issue with my credit check (not EchoPark's fault), I would have been our sooner, but generally the whole process from coming in, test drive, negotiation, to driving off should take about 2 to 3 hours.

Very quick response to inquiry and very professional response. The particular car I was looking at wasn’t a fit but I wouldn’t hesitate returning there.

Best dealership I ever bought a car!!! Sales person Travis and Jamie were great no problems what so ever always took care of what they needed since I’m a female who loves a sharp car and they helped me and were always patient and respectful!!! Why go anywhere else!!! Love my Audi !!!!