New and Used 2020 Jeep Grand Cherokee for Sale in Arlington Heights, IL

Plan on buying a car from Kim Kehl , he's a super nice sales person and patient...save yourself time and trouble - ask for Kim Kehl. We love our car & Kim too!

Kim Kehl was great and went the xtra mile. The dearlership was very friendly and clean.

Took my 2014 Jeep Grand Cherokee in for routine service and ended up driving away in a new 2017 Jeep Grand Cherokee. The dealer offered to buy my current car back. I worked with Kim Kehl, Sales Consultant. He was extremely knowledgeable about the vehicle and took time on a walk around and test drive to explain all the features. Both Kim and Mario (sales supervisor) worked hard with me to achieve a deal that worked for me. It was an unexpected, great experience.

I bought a JKU (4 door) Mopar premium soft top from Steve C in parts. Btw, they matched my other offers plus had it in stock. I was in my JK (2door). Steve was awesome in helping me with a solution to get it home. These are the friendliest people of any parts place, plus they truly want your business. Rock on Napleton of Arlington Heights 🤘🏼

I am a skeptical person & very leery of mechanics in general and dealership mechanics in particular. I brought my 2007 Jeep Liberty for service, after an independent mechanic at a local shop did some work on the car. The check engine light was on, and the codes read a misfire, among other things. It also needed the 70,000 mile maintenance. Bottom line is that the engine misfire was a serious problem, due to an overheating of the car, which would cost thousands. However, the service department realized this only after I had approved a tune-up (for $250) and transmission pan/fluid maintenance (also $250). Knowing that I would not have done the work if I knew the misfire was so serious, the dealership absorbed the cost of the tune-up. The people there were extremely knowledgeable and nice. In particular, Ray Calamia, my service advisor, was fantastic, as were Mike Jozwiak, the Service Director, and Doug Adams, the Customer Relations Specialist. Overall, this dealership's service department won my business forever, even though I generally do not like dealership service departments. They are honest, good, and fair -- what more would you want?

Bob and Christian took care of me from the day I walked in the door looking for a Jeep. Bob asked me all about my must have's and took the time to look for the perfect Jeep with the right miles, excellent condition and all the details that were must haves for me.. I truly felt important and drove away 100% satisfied with my purchase. Thank you for making my car buying experiencs a positive one. Special thanks to Jodi Adams GM for building a TEAM that cares for customer first!!! BAM 🥊

I just wanted to take a minute to rate my experience at Napleton's. As you can see I gave it a 5-star. More specifically, I would like to give high praise to my salesman, Robbie. Not only was he extremely genuine, but also a true professional. I especially appreciated that he took the time to explain all of the features in the vehicle I was interested in. I had been to SEVERAL other dealerships and no other was as welcoming and thorough as here. I would also like to thank the rest of the team (Doug, Grayson, David) who went out of their way to introduce themselves and make me feel at home. Jody Adams knows how to deliver a true "Premier Customer Experience." That's what made me buy at Napleton's. I am now a very proud owner of a 2016 Jeep Grand Cherokee Limited 75th edition. #bambaby !

Robert was so unbelievably amazing! I went to one Jeep location and set there for hours! Fresh off of work and it was not good. Was ready to lead home and then decided to go to a Chevy. Right before I got out the car, Vanessa from Napoleon called and assured me my experience would be different! IT WAS! I set with Robert and he had me approved and good to go in half the time i spent at the first place.! Should have went there first.! Robert answered all my questions and was patient.! I highly recommend this place.! I have a bankruptcy and was completely upside down on my trade in and Robert and the rest of the team worked it out for me! I???m so grateful and i adore my 2018 Jeep renegade. Thank you <3

The folks at Larry Roesch went above and beyond to make sure that I was happy and that my car looked great. They took extra time to touch up extra marks. It's practically like a brand new car! The follow up was great and the car was delivered early :) Thanks!!

Didn't feel pressured to buy. Salesman (Fawaz) developed a rapport quickly, didn't seem phony. Spent as much time as needed to explain things.

My husband and I purchased our first newer vehicle (ford explorer) through Sherman and we are completely in love with it. Steven, our salesman, was amazing and made our experience enjoyable, hassle free, and made sure to get us into the vehicle we wanted all while giving us every option possible. We drove 4 hours round trip to purchase this vehicle and we will definitely be back to purchase our next one! I researched Explores extensively and Sherman had everyones price beat by $7,000!!! Thanks for your kindness and dedication to pleasing your customers!

Everyone is always sooo friendly! I drive from Chicago and sometimes I’m a little late but they’re always on time. They never leave a mess and always go through every detail with me about the work on my car. I have a dealership where I am but I prefer to come to you all because you’re nice and efficient.

Muy buena experiencia con Jason. Rápidamente nos enseñó el mejor vehículo y salimos felizmente con un carro nuevo. Recomendaría a el concesionario y recomendaría al departamento de servicio, muy buen lugar para hacer negocio.

I dropped in unannouced at 4:20 pm on a Friday. The Service bay was jammed with people dropping off their vehicles. I had an engine light on and my entertainment system was acting like it was possessed by a poltergeist . Bob read my code ensuring me the problem wasn't urgent. Good. Yet, he said the head of service , Michael jozwiak, knows how to re-set the entertainment software and would see if he could come out and try. He did, it worked, all within 30 minutes amid near chaos. This was my first time at your dealership and could not have been more impressed with excellent service. I am Director of Sales in the Construction market and this is the type of service we deliver each day, which is not the norm. Kudos to your team and their commitment to outstanding service, unfortunately , it's not commonplace . BTW, I bought my Jeep Grand Cherokee at St. Charles Jeep, and did not have a good purchase experience and will now direct all my future business to Dupage Jeep. In the proper fashion, you've won my business. Thank you for doing things the right way.

I came into Marino 2 1/2 years ago with little credit established and Gabriel helped me get my very first car! I remember being there all day and he made sure he answered all my questions and got me the best deal possible. Today I am so excited and happy to say that I just traded in that previous vehicle and now own a 2019 Jeep Cherokee I established my credit and because of Gabriel and the help of the team in Marino I was able to do that. I couldn???t be more happier with my over all experience at this dealership, they will accomadate you in any way they can (I was with a 1 1/2 old toddler so I really mean this lol) not to mention they will get you the very best deal! I would highly recommend this dealership to anyone looking for a new or even a used car they def work with you. Thank you Marino and Gabriel for all your patience and for getting me a great deal on my new car!

Even before I arrived at the dealership, Joshua from the BDC department went above and beyond helping me find cars for my visit. Salesmen Samuel was very friendly and patient and really worked with me on getting my dream car (2018 Jeep Compass Latitude) into my price range. The whole team made my first car buying experience so easy and so enjoyable. Such great people to work with! Thank you!

For those that don't want to read the full story here is the short: Hayden Butler was my salesperson and was amazing, he listened to what I wanted for a car, and when that was looking more and more unlikely, made an amazing suggestion for a comparable one that I love! have recommended it to my co-workers and shared with everyone I know, completely worth the drive for a car. here's the full review: Initially I was not looking for a car at all, I was looking for information about where I stood with my car (as far as value vs what I owe, what options were present to me and such). I went to a local dealer (name omitted because this isn't about downplaying them) and had what I will simply put as the worst car experience I have ever had. sales people never once asked me what I wanted and just threw $12000 used cars at me trying to sell them. Needless to say I was frustrated and ready to just be done. I got a phone call a few days later from Ray's CDJR, the lady was super nice and I told her up front that I was not interested in selling the car right now, but she suggested coming down for a visit and seeing what they could do. I figured "why not". I drove the 55 miles down to Ray's and was introduced to Hayden. Hayden instantly took me to his office and began to ask questions to me and my GF, getting to know the backstory behind me and where I was. My initial desires were in the Dodge Durango GT (we had rented one and loved it, looked to buy/lease). ultimately we came to the conclusion that it was not feasible at this time to get one, so I had inquired about the Journey (given its a smaller in the dodge family). Hayden found one for us with the features we liked and the colour that i liked. we test drove it and liked it, despite missing a few features (backup cam and such). we ran the numbers and they gave me a great value for my car and worked it so the payments would be right in my budget. I had some concerns about the journey and it being a 4cy 4speed engine and that i couldn't shake that fear, Hayden looked around for more that were in the 6cy variety but we couldn't find one. after what seemed like another trip heading home with my old car, Hayden suggested the Jeep Grand Cherokee and that they could work to get one in my budget range. we were driven to a separate lot where he showed me the model (in the colour i liked, with all the features i wanted). i fell in love with the car almost instantly, and Hayden and told me the facts about the car and how it was very similar to the Dodge i was asking for. upon asking why he hadn't suggested it earlier, he stated "well you weren't looking at the Jeep, you were pretty set on the Dodge". that statement was amazing to hear, as it showed clearly he was finding stuff to fit my needs and wants first, and suggesting what would fit my desires after. we worked on the financing and i left that night with a car that i loved, in the price i could afford on a lease that i could follow. This was the best car experience i have ever had and i would recommend it in a heartbeat to anyone looking to get a new car. Hayden was amazing (and i have to give xxxxx to the intern assisting as well) and he is the first person i would tell you to ask for if you go.

Mark Sanders provided us with prompt and detailed answers to all our specific questions, He listened to us on our requirements and showed us many vehicles which met them! All personnel (Sales and service) answered many concerns we had promptly and with detailed answers. Our first vehicle purchase at this dealership was in 2007 and we maintained all our service with them. The staff in service are professionals in their profession and experts in their mechanical knowledge! We look forward to their service in the future with this new vehicle.

I spent a day going from Dealership to Dealership looking to purchase a Jeep Grand Cherokee, Antioch Dodge was the last place I had arrived, I was greeted by Brandon Carroll who told me let him know if I had any questions, Brandon didn't follow me around like the other Salesmen did telling me what I should be buying, it was very pleasant to shop there, absolutely no pressure to buy, when I said I wasn't buying today, Brandon's response was " just let us know when your ready"!! at one of the other Dealerships I went to, the guy completely ignored me and walked away when I said I wasn't buying that day. Antioch Dodge not only has Five Star Service, they also had the Best Price on the Jeep I was interested in. I live 50 miles away from Antioch, I would drive 100 miles to receive the kind of service I did at Antioch Dodge!!

South Chicago Dodge Chrysler big help in many ways. Workers always informed me of inventory and what's new on car lot. If it's your first time buying a car these guys to go. Appreciate all the help South Chicago Dodge Chrysler.