Used 2020 Jeep Grand Cherokee for sale in Auburn, MA

I'm from CT so I had to drive quite a ways to get up to this dealership that had a used car I was interested in. I had been to several other dealerships trying to find the right car for me. It was my first time buying CPO. Katie was super helpful and after basically spending the day there and chatting, I bought the car. I also never felt pressured to buy it - I felt they were really honest about buying CPO and answered questions more honestly than at other dealerships. The only reason I had to give the buying process 4 stars was because I had to drive up there for the paperwork and they were going to give me a loaner vehicle due to the delivery situation. However, they forgot to set aside 1/10 loaners cars and gave them all away. It kind messed up my plans for the delivery. I think if a dealer makes any kind of promise or sets a certain expectation, you have to hold to it. Overall, they were great and would recommend them.

Wonderful, excellent. The staffs were excellent, polite and very understanding people. The place was very clean, nice and good organization. I’m so happy to be an owner of one of their car. Thank you. Bless to all there.

Bought my first Jeep from Art at Westboro on Rt. 9. I was very happy with the process and follow-up. Great vehicle and great buying experience.

We are thrilled to be driving our brand new Jeep Grand Cherokee. It has all of the amenities that we were looking for. It is a perfect combination of safe and comfortable, and fun.

Service went well and was done all remotely. I requested a pick up and drop off service. Unfortunately pick up arrived ~2 hours behind schedule. Car came back nice. However, I wish it came back clean. Was offered a complimentary cleaning and vacuum but I think whoever was supposed to, forgot.

I signed in for my 7:30 services. My service advisor, Jen Anderson, was very pleasant and professional. She walked me through what would be done, took me to the seating area, and came to get me and get on my way by 8:07, which was outstanding.

Fantastic experience with approachable sales representatives. They were easy to talk to and did not pressure a vehicle sale/purchase. This is our second vehicle from Imperial and will go back in the future without any reservation.

Fantastic customer service. From the selection of the vehicle to purchase Shadi and Audi smoothly walked us through the process. Flawless service. Highly recommend this dealership.

Lynda Glassey was welcoming and very personable. She was knowledgeable about the new Bronco Sport and made our trade-in and buying process so easy…. Along with Bob, the finance guy!

I WOULD RECOMMEND THIS DEALERSHIP ANYTIME, they even had a truck brought to my home when I was unable to go there. That is service

Awesome Dealership!!!!

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

Just came in for an oil change and some other important things. Enjoyed my visit love to check out the showroom cars. Dreaming of my next purchase. Car running perfectly and I am very happy.

Let me start by saying, I was not your typical car buyer. After doing my homework, I was looking for a particular trim, color and options. So, of course my car was not on the lot. But Jason and his team tirelessly looked around for my "perfect" Cherokee. From the beginning of my journey into buying a new vehicle, Jason was always accessible and informative. He let me know what he was seeing and was straightforward with me on availability and cost. Communication was excellent. Ron, dug deep into the available vehicles and called place after place to find what I was looking for. It was a pleasure working with this group. To me, a new car is huge investment and can be intimidating. Jason made the whole experience non-stressful and very easy. Consider me a happy customer! It really is nice to see a family-oriented dealership focused on customer service in the days of selling for commission. Thank you!

I called and spoke to Harvey and he set it all up. My Jeep Wrangler was as promised ready and warm. Friendly staff and easy paperwork. Clean waiting area with social distance.

I’ve owned many Jeeps over the years and this year and model has by far been the best in quality and performance The vehicles interior is exceptional in comfort and wear.

Great Experience! After sending an email to Harvey it was the best car sales experience I ever had. Honesty, respect and low up front prices at Planet Jeep Franklin. Same day delivery too!

It’s very nice comfortable has a lot of the amenities that I would want I have driven many different cars in my life this is the best

Excellent professional service and sales staff. Customer service is always excellent and you are treated like family, the facilities are always clean and inviting. The service department is friendly and they have top notch technicians and they are efficient and service quality is also excellent.

The staff in the service department are always nice. They always have coupons for oil changes. They have a great waiting area with free Keurig coffee. Oil changes take very little time without an appointment. The reminder for next service was accurate for my driving habits. They recommend 4K miles or 6 months for my next change instead of the standard 3/3 everyone else gives. This shows they are about the customer and not the $.

The best car buying experience I have ever had, super fast and easy. Great process all around, service records all with vehicle. Highly recommended, traveled 1.5 hours to get this vehicle, that's how good the deal was!

The car has what we were looking for. Looks comfort, handling. Enough cargo room for when we travel. Which we bought jeep to travel in.

I just recently leased a Jeep GC from Brigham Gill in Natick. I couldn't be happier with the experience, and the car. Nick Pesiridis was my sales associate and I highly recommend working with him. Nick was responsive pre and post-sale and extremely friendly and easy to work with. His demonstration of the car really blew my fiance and I away and we are loving it more than we had even thought we would. We'll be back in a few years!

Provided Excellent customer service and they have a really good no hassle atmosphere. Countryside Autos lot and building could definitely use a much needed update

We had a great experience at Herb Chambers in Millbury The process was stress free and pleasant from beginning to end.More precisely I would like to give high praise to my salesperson Donald Porcaro. He was very knowledgeable and welcoming. I highly recommend this dealership. This was my second Grand Cherokee Limited, I would definitely go back for my next car. Thank you Donald and thanks also go to David Lachina.