Used 2020 Jeep Grand Cherokee for sale near Bay Village, OH

Sales Lady was amazing great customer service .I will buy from them again . Love the car

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

It was a very wonderful experience for me. I couldn?t have asked for an easier transition into my brand new 2025 Ford escape. David Baisden did a professional and wonderful job of making me feel comfortable and I understood and he answered every question I asked. He is an asset to your company.

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

Pleasant friendly staff and they got everything done that was required. The staff knew what they were doing. They even checked on a part that I wanted but unfortunately was not made yet

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

Best experience I ever had The dealership is excellent The people were kind and the paperwork went extremely smoothly

I’ve owned many Jeeps over the years and this year and model has by far been the best in quality and performance The vehicles interior is exceptional in comfort and wear.

Prompt in initial request for information. Very helpful throughout the process. Would work with this company again. Steve was extremely helpful!

I dealt with Todd and he made the process extremely easy. We were coming from 2 hours away and were able to complete most of the legwork before we arrived.

I've been driving for 43 years now and have owned an array of different vehicles, however I've never been financially fortunate to purchase a luxury model - until now! I was looking for a mid size vehicle that would check many boxes for my snowy Michigan commutes, along with distant travel comfort to and from my cabin and some towing capacity. I have only had this for roughly 1500 miles and wow.. My first impression was luxury. So many base options included in a mid sized and mid priced SUV that pleasantly surprised me. Secondly was the ride quality. Both smooth and quiet and handling. I've read other reviews discussing power inadequacy, but not at all. Plenty of passing and get tup to speed power. Next was the snow. I have Michelin defender tires and wow - what have I been missing? The snow 4x4 duaratac features combined with these tires make this a beast in the snow, slush and rain. It definitely gives me a much more safety reassurance while driving in these conditions. I have not tried the towing yet and have not had any "reliable" issues to report, but we are very fortunate with our pick and one very capable snow commuter.

Our whole experience purchasing our vehicle was great thanks to Renee Serino. See was extremely knowledgeable and helpful. She helped find exactly the vehicle we wanted with no pressure. Best car buying experience I have ever had. Will 100% recommend her for anyone looking to purchase. We will be back to Renee on our next purchase.

Buying from Mario at Carface Auto Sales was one of the smoothest car-buying experiences I’ve had. He was honest, upfront, and never pushy. I appreciated the space to decide and how responsive he was to my questions. If you want a stress free, trustworthy place to buy a used car, go see Mario,you’ll leave confident and happy.

Terri did a great job of reviewing all of our options and answered all questions thoroughly. She was very pleasant and I would definitely work with her again in the future.

What a great experience, Matt was very helpful and knowledgeable. I appreciate the that all my questions were answered. The truck was clean and runs well. The dealer provided a Carfax. A very smooth and easy transaction.

Kevin Patterson is a great guy, worked with me to find the right car to fit my quirky needs. He's very patient and easy to work with.

I just had a great experience purchasing a 2024 Kia K5 GT from Medina Auto Mall. A huge shoutout to Joseph Strasz, who was exceptional throughout. He was straightforward, flexible, and very knowledgeable about the car. I had plenty of concerns and questions (I’m that type of guy), and he patiently addressed every single one. He also made sure I had the opportunity to thoroughly test drive the car before finalizing the deal - on curvy roads, highway, walk-around in a parking lot. His transparency and professionalism made the car buying experience enjoyable (as it should be!), and his friendliness helped minimize the usual stress I have. I also want to mention that the entire team was helpful and chill. They laid out all my options clearly, but I never felt pressured to buy anything I didn’t need - whether in sales or finance. On top of getting a great deal and financing, they even delivered my car to my home, 90 minutes away. They offered this service, all I had to say yes. If you're in the market for a vehicle, I highly recommend Medina Auto Mall and Joseph Strasz. We chatted a bit, and I know he’s in this business for the long haul because he genuinely loves selling cars and has many years of experience already. When you’re there, Joe is your guy!

I couldn’t be happier with my experience at Carface Auto Sales. Mario was fantastic—genuine, patient, and really knew his stuff. He walked me through everything step by step and even pointed out things other dealers usually overlook. The car I bought runs perfectly and the price was better than anywhere else I looked. Big thanks to Mario for making the process so easy and actually enjoyable!

Jeff Collins took great care of me. Made sure I got what i wanted at a price I could live with

Passed by two other Alfa Romeo dealerships to purchase our Stelvio at Strongsville. Multiple reasons why: They have the inventory. Built a great reputation. Offer aggressive pricing and an absolutely no xx buying process. No hidden fees or dealer crap. But what really sets them apart is the people. Salesman Leon was the BEST! I have purchased or leased nearly 50 new cars in my life, and he is one the best I've encountered. Excellent follow-through. Good product knowledge. Not pushy. Plus, just a nice guy to deal with. General Sales Manager Mike did our paperwork and is just great to work with. Knows the Alfa Romeo brand like no other. Again, no aggressive sales tactics on the F&I side. Just real easy going. I can see why these guys sell Alfas from coast to coast! I'm glad we made the trip for my wife's new Stelvio Ti ! I highly recommend this dealership.

Ken is awesome. He is very professional and works very hard. I'm satisfied with my service.