Used 2020 Jeep Grand Cherokee for sale in Columbus, OH

Jennifer York is my salesperson and she has been nothing short of Exceptional to work with!!! She has been going out of her way to accommodate me and my husband in buying our new car. From the time we walked in she has been Friendly and Professional and making this buying process simple and easy! I highly recommend working with Jennifer!

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

I called to ask about a specific car an hour before their closing time, and Pattie was extremely helpful right away. She pulled the car around for a quick test drive right in time for my arrival, and she answered many questions about financing options and possibilities. I ended up buying the car the next day! The buying process itself was quick, but there were some unfortunate delays due to a system outage and due to my complicated financial situation. Overall, I have no regrets thus far, and I'm thankful for Pattie's incredible assistance!

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

I brought my vehicle in for service. Joe the service manager was very responsive, kind and great to work with. As I was waiting overnight for parts I decided I didn't want to put the money into it. I began shopping their cars online. I found a 2013 Chevy Equinox. I sent a message to see if it was still available and immediately received a phone call. The communication was top notch. Dino walked me completely through the process, making it a seamless, smoothe transition. Every person that worked there greeted me in passing. Not only was it a friendly experience but it was super easy. The finance guy worked with me making it a fair transaction for both of us. I'm sorry I don't remember his name but he was really great to work with. So many people congratulated me but more importantly thanked me for my business. If I'm still in the area I will definitely visit Bob Caldwell for future service and purchases! This is coming from someone who hates buying cars because it always seems shady, like you're being taken advantage of. This was the best car buying experience I've had in my 40 years of buying cars!

I’ve owned many Jeeps over the years and this year and model has by far been the best in quality and performance The vehicles interior is exceptional in comfort and wear.

I had a wonderful experience with the purchase of my 2017 Mazda CX-5. My gratitude with the Sales Associate Louis for the two days I worked with him were his off days and I couldn't thank him enough. Following up with Tony & Jeff from Finance made it very comfortable as it seemed I was purchasing a vehicle and they were not selling me a vehicle. Overall I highly recommend this dealership to anyone on their next vehicle purchase. Roger L.

We are thrilled to be driving our brand new Jeep Grand Cherokee. It has all of the amenities that we were looking for. It is a perfect combination of safe and comfortable, and fun.

Express lane is easy to check in for an oil change. Car was ready in a timely manner. Only wish they offer a free car wash with service.

The car has what we were looking for. Looks comfort, handling. Enough cargo room for when we travel. Which we bought jeep to travel in.

Savannah was amazing! Communicated with me the entire time my vehicle was in for service. I will return & the prices were reasonable. Service Tech did exactly what I asked.

The experience was awful, but I wish there was more proactive communication?I had to call to get updates (my truck was there for THIRTY DAYS) rather than me being reached out to with updates. I understand parts are delayed, and working with insurance companies is never easy, I just wish I was reached out with updates rather than the effort getting out back on the customer.

Great service advisors and plenty of space to work while waiting for repairs to be completed. Never a concern about overcharging. Have been there before and they spent 2 hrs diagnosing but no charge.

I've had my Durango for now 3 years. It is my favorite vehicle of all time. I have owned Corvette, Jags, Mercedes, Tahoe, Explorer, Expedition. I got what I thought was a fantastic deal after looking for over a year. The dealership has been very attentive to all my service needs. Recently I had problems with the electrical system and Rodney in service had it fixed overnight and the cost was only $76. I will stay a life long customer. Best dealership in Ohio!

I can't say enough about this car dealership. I live in the Cincy/Dayton market, yet I choose to go to Columbus to get my vehicles because of the extraordinary customer service. We were flipped pretty bag on our last vehicle and I didn't think there was any hope we could work out a deal. Greg made things happen for us and we actually came out in a better position somehow than we were coming into the deal on our Rogue. I will definitely continue to do business with them in the future.

Byers Chevrolet In Grove City Were Wonderful To Work With, They Helped Me Find Just The Right Pickup To Meet My Wants And Needs, It Was The Fastest Buying Process I Have Ever Had Buying A New Vehicle. Would Totally Recommend Them.

Lyndsey Mounce was very helpful and polite during my buying experience at Jeff Wyler Chevrolet. Very knowledgeable and aware of my needs for my vehicle. Kemmuel

Just bought a 2022 Gladiator from AJ (Anthony Johnson). He was amazing. I had a bad experience at another dealer the day before. I was looking at Jeeps online last night. He responded by text at 8:30pm, discussed my needs, confirmed all the details in the morning, gave me a better deal than other dealerships were offering, and had my Jeep delivered that afternoon. It was the easiest, smoothest vehicle purchase I've ever had. AJ is an absolute pleasure to work with. I HIGHLY recommend him!

Broke down with my old truck and given an upcoming trip really needed to find the right (newer) model truck quick. I test drove at local dealers and after 3 days of searching I found the perfect truck at Performance in Delaware. Only problem it was hundreds of miles away. I called anyway. Brad was fabulous and literally spent the whole morning on phone with me answering questions videos the thing. He was genuine, honest and truly cared!!! After some dialouge and assurance about the truck I felt comfortable enough to book a flight. They picked me up at airport, truck was ready and I was on the road in an hour! The whole experience was a "10"! I truly felt special. The entire team knew I flew in and asked me if I needed anything. Trust me I am writing this note because of extraordinary experience . Unique now-a -days! Thank you Brad and Performance!!!

Had a amazing experience top notch service AJ was a amazing too me and my wife differently will be back I will tell everyone about the experience I had I will be back that for sure

We saw the vehicle on auto trader we stopped in to see it. Rick greeted us when we walked in and from that point the experience was top notch! He got the information needed and sent us on our way to test drive. When we came back he listened to us and what we needed to leave with the vehicle. I was so impressed by the customer service and overall experience with every one we encountered Rick, Austin, and Dan. We will be back to see Rick in the future.

Best experience I've ever had with a dealership. Drove 7 hour round trip. Most notable is the dealership at least sent the vehicle through their shop prior to selling, fixing minor issues and doing an oil change. They did there absolute best to find and disclose any issue with the vehicle before making the drive and they were not pushy whatsoever even with a warranty.

Great service, I won’t go to any other dealership. Gavin was very easy to work with and wasn’t pushy at all. 10 out of 10.

Thanks Harry the car is awesome. It handles great and has everything I was looking for. The color is awesome and the interior looks great

Kendall was great! The buying experience was easy! Started everything over the phone. Kendall was prompt in answering all my questions. Awesome experience over all.