Used 2020 Jeep Grand Cherokee for sale near Elma, NY

I live 2 hours away from the dealership and Jay made everything incredibly painless and easy. There was no pressure, just assistance and help every step of the way!

I've been driving for 43 years now and have owned an array of different vehicles, however I've never been financially fortunate to purchase a luxury model - until now! I was looking for a mid size vehicle that would check many boxes for my snowy Michigan commutes, along with distant travel comfort to and from my cabin and some towing capacity. I have only had this for roughly 1500 miles and wow.. My first impression was luxury. So many base options included in a mid sized and mid priced SUV that pleasantly surprised me. Secondly was the ride quality. Both smooth and quiet and handling. I've read other reviews discussing power inadequacy, but not at all. Plenty of passing and get tup to speed power. Next was the snow. I have Michelin defender tires and wow - what have I been missing? The snow 4x4 duaratac features combined with these tires make this a beast in the snow, slush and rain. It definitely gives me a much more safety reassurance while driving in these conditions. I have not tried the towing yet and have not had any "reliable" issues to report, but we are very fortunate with our pick and one very capable snow commuter.

Staff was kind and compassionate. No pressure to upgrade my vehicle selection or buy anything unnecessary. Communication was phenomenal with a video message introducing themselves. Messaged after the sale to check that I still loved my purchase! Clean vehicles, great service! Will definitely deal with them again.

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

I needed a state inspection. I did not have an appointment, but i was in and out within an hour. I will return!

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

Excellent service center. They offer quick oil changes and are respectful professionals at this location.

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

I’ve owned many Jeeps over the years and this year and model has by far been the best in quality and performance The vehicles interior is exceptional in comfort and wear.

Great place to buy a car. No pressure, very informative. The car was polished and perfect when I picked it up.

A+ Great dealership! This is how buying a car should be! Salesman Mark is a great guy!

Husband and I drove an hour and a half to check out a certain vehicle they had for sale. We had searched and viewed several at other locations. Our salesman Bradley and the dealership, went above and beyond what you normally find while searching for a specific vehicle, to make sure my husband would be happy with his purchase. Added bonus information: Bradley is a man that everyone should meet. Thoroughly kind and fun- and not in a fake way. 🥇 I will shop here again if we ever need another used vehicle. 🏆

It was a great experience. Very knowledgeable and my purchase was quick and easy. I would recommend them and would use them for another purchase.

Everything was done in a timely manner and the staff was great and kind and parts was arrived when I was told and they went over and beyond being helpful to my needs in the vehicle

Again great service with the help of Louri Brunner for direction with what services need attention and which ones can wait a bit longer.

The service department is the best here. I drive a Mazda and I have Transitowne do all my service because I know I can rely on them.

Towne is a wonderful place to shop for a vehicle and I leased two Jeep’s from them. I am now kind of sad my salesman Greg did not reach out to me and try to keep me as a customer when I told him about a lower price quote from another dealership while shopping for a new Jeep. I waited a week and he never contacted me to see if he could work out some kind of deal with me as a current customer. His only response was he can’t match that other quote without even trying to rework the numbers And I never heard back from him.

I did not buy the car I drove. The sales team was very professional. I would buy from them given the opportunity

Since 2017, my service representative (John)@ Paddock Chevrolet, has always gone above and beyond to answer any of my questions I may have had. He is professional. Courteous, and through Always!ALWAYS!! Paddock, in general, has also been the same!

When I started looking to buy a car for my Great grandson, I was so overwhelmed. I was online checking out dealerships and came across some cars I thought my grandson would like. I did some research on Pellegrino Auto and decided to call them. I talked to Brian and was really impressed by how helpful he was to me. My grandson and I made an appointment to look at some cars. I felt that Brian was an honest person and I put my trust in him. We found the car my grandson liked, put down a deposit and purchased it a few days later. It was such a pleasure dealing with Brian. All the staff at Pellegrino Auto have friendly attitudes. Thank you very much Brian you made this purchase so easy for us.

Today we purchased a 2023 Ford edge. I definitely would recommend buying a vehicle from them. They go above and beyond to get you the best deal. Jimmy and Heidi were fantastic to work with. They are very helpful and such a pleasure to do business with making buying a vehicle stress free. Jimmy did a fantastic job with our deal!!! Thank you to Mike George as well working with Jimmy on our deal.

Very Pleasant and pretty fast for what was done (Inspection, Oil Change, Recall & check out a potential problem). Service did do the wrong oil change - Conventional instead of Synthetic, but the service manager did make it right. I will just be back sooner for my next oil change.

Megan & Chris went above & beyond working with my bank to put me in a newer minivan.

Everything was great until the next morning. I had a tire pressure warning upon starting my truck. When the tech rotated my tires he never adjusted the air pressure. So the pressure in my front tires were ten lbs too low. I assumed that would be part of the service.