Used cars for sale in Elma, NY

Great people. Great experience. Very quick service.

We are currently in our 5th Kia. Our first one was the Sedona van and we have had 4 Sorrento’s. We have never had any issues with them until recently. We had lights come on the dash stating an issue with the collision avoidance system. We checked with Kia service to see if it was safe to drive until we could get it in for repair, and we’re told that we could drive it. Over the next 10 days, additional warning lights came on and were reported to the service department. When we got the vehicle in for repairs, after 2 hours, we were advised that there were so many fault codes coming up that they would have to work with Kia Manufacturing to begin with finding out what was needed. It has been almost 10 days and they have still not located the problems! I consider this a major electrical problem! This is the Sorrento Limited with almost every option that Kia offered.

I needed a second key made for my 2014 Chevy Equinox I bought in March from the West Herr Toyota in Williamsville. Also a great experience they made sure I got exactly what I was looking for at the price I could afford. All around a great dealership.

I looked at and drove the car on the last day of 2020. I had heard that dealers will make sacrificial offers just to reduce their inventory as the year was ending. That is not true of all dealers. I drove and loved the 2018 Grand Cherokee SUMMIT but the dealer was not as sacrificial as I needed. We were thousands of dollars apart so I started the new year with my old car!

Tv was very loud. Other customers should have used mute or air buds. I didn’t want to hear the TVs or someone s personal conversation.

Very comfortable and reliable. It is a very functional vehicle. Very pleased with it. I would buy again without question. Has all the necessary electronic features.

Rick was very polite, personable and explained to me what needed to be done and was clear about the costs. Thank you, Great Job! Will recommend your service area.

I bought the CRV Touring Edition because I liked the dashboard arrangement better than the other CRVs I looked at. It's a very comfortable car that's fun to drive. I'm very happy with my CRV.

Took vehicle in on Friday and it was done on Monday morning. I appreciate the fast turn around and the communication was great. Will be back again!

This vehicle has EVERYTHING and MORE.....this Arcadia is definitely a luxury vehicle. We purchased a used one with very low miles to obtain all of the upgrades. I purchased a 2018 with 40k miles, like NEW! I have two children but love the 3rd row for friends and family. Drives smooth and seats fit like a glove.

Very knowledgeable staff. Very clean and comfortable facilities. I took my daughter in to look at a used car and didn't feel pressured by the staff. They were very professional throughout the whole process

Didn't even occur to me that it didn't have a CD player; disappointed after I bought it. Also doesn't have rain-sensing windshield wipers; I understand that I can't add them. Other than those two items, it's a great vehicle. Does have a bit of road noise. I've never had an SUV before, having driven Camrys and Avalons. Have had Toyotas exclusively since 1977. Wouldn't have anything else.

Always very satisfied. Mike Rice takes very good care of me. I have been with West Herr since 2012. I am happy. Will continue with them for the future.

This car is very dependable and it drives and rides very well. Lots of room for passengers and also for luggage if traveling which we just did on a trip to Florida from Western New York state.

Great place to do business, they make you feel like family. This was my second purchase experience in two years and just as great as the first time. Keep up the great work!

Honda Civic is very well known for there reliability reputation and resale value. These are definitely a fantastic car. I, don't have any problems with mine. I, purchased this car new, and I have been taking care of it to my best.

Drove all the way in in from Rochester area to VW of Orchard Park to purchase my Volkswagen Golf from Volkswagen of Orchard Park. Jay Williams, my salesperson, was friendly and not pushy at all. He made sure that all my needs were taken care of and took tons of time with me to make sure all my concerns and wants were met . This dealership was, by far, head and shoulders above the other dealerships I went to and/or dealt with. If you are in the market for a new or used vehicle, you owe it to yourself to add this dealership to your list of places to visit. They truly do go the extra mile to win over their clients. Thanks again VW of Orchard Park!!

I have SEL. It has a lot of good features, safety brake, backup camera, alerts when close to a person or object....etc. These features make me feel much safer when driving. The space is adequate for a small family.

Bought a Dodge Ram 1500 excellent vehicle.They made financing a smooth process.Also had a fender bender repairs were excellent all around awesome company 😍.Would refer to anyone wanting a new truck.

I love the sporty look and how it handles. I feel very safe driving it and it's nice having all the safety features that my previous car didn't.

Jessie Pawlak and the Blue Team always provides friendly, fast, efficient, professional service. I can count on my vehicle being ready on time and receiving expert attention. Jessie always listens to what I need to have done, provides options and answers all my questions.

Great all around vehicle. Economical, comfortable. Great on trips, great for local and shopping use. Convenience features add to the safety of the vehiclr. Hold child seats well. We feel safe.

Excellent experience purchasing my pre-owned 2010 Audi S4. Everything was handled professionally and quickly. Big thanks to Heather for holding the car so long for me. Will definitely be back.

The Honda CRV meets all my needs; I've been very pleased with the way it drives - very smoothly. It's also very spacious and easy to maintain.

The dealership was excellent, got repairs done in time and all was fixed according to quote. The people at the dealership are especially qualified and do only what was quoted. Also called with recommendations on work to be done on vehicle.

This car provides me with a clean economical vehicle for business and pleasure. Plenty of room for passengers and Grandchildren plus golf clubs. Great vehicle uses regular gas

Great job by Adam. Completely satisfied. He added hash stripes to my corvette. Looks as though it was not an add on but rather a factory original.

So far I love the vehicle! It is a luxury, quiet, smooth driving experience. A huge reason for choosing the Highlander was because of the Toyota reputation for quality, safety and reliability.

Tony Molina has to be the best sales consultant I have ever had. In fact everybody at the dealership was so great I got an awesome deal and I will always go back to this dealership.

I absolutely love my car . Thanks again Britnee & Patriot autos . My car maybe used but it runs like a never before owned vehicle. I love it!!!

I called because I could hear a small leak in one of my tires. I was able to bring it right in and have that fixed and the car inspected. I was offered a ride home although I didn?t need it. Work was done and car ready to be picked up in about to hours. Excellent considering I didn?t have an appointment. Good service and friendly staff. As far as the buying review: I am two years into a lease and received a mailing stating I could turn it in and buy or lease new. I wanted to jump on that as the equinox is to small for me. My need was for a three row vehicle in Green(necessary for work). Hard request to fill but I also didn?t feel they made much effort to try to find one.

This vehicle met all my work and play needs. It has been comfortable, reliable, and capable. It has plenty of room for family and friends.

Linda Smith did an excellent job of getting my car maintained on time and of giving me copies of my receipts. She even partially filled out and gave me a copy of the cabin air filter rebate to mail in. She was also very pleasant and personable to work with.

handles and drives great, the electronics don't always work, mirrors don't always work, spray with wd 40, check engine light, EVAP culprit, auto nation has no luck with this, will drive it till the warrenty expires and its back to ford for me

Always treated with respect and dignity at this dealership’s service department. They take care of their customers right! Was in and out in less than an hour this time. Very efficient. Whenever my vehicle needed major work they were upfront and had great pricing. They were always willing to work with me.enjoy having both my cars serviced here. Service department rocks!

Great car, reliable like Lexus. Only the infotainment system is clitchy and unreliable. Frustrating never know when it’s going to work. Wish it had apple CarPlay. Also, expensive to maintain due to underlying German components.

Heidi is an excellent customer sales representative. She has always gone the extra mile for us. We purchase all our vehicles from her. Have had other friends purchase from her.

I just brought it home yesterday and I am already impressed. It has a lot of pep and the ride was so smooth I was so pleased. All the little extras were an added joy. It handles very good and is easy to park and backup. Just getting used to it but I already would recommend the vehicle and dealership to anyone.

Our salesman Cory did an outstanding job on answering all our questions and making the buying process smooth.

Very comfortable. Plenty of room for people and belongings. Super stylish. Incredible features. Phone charger on every seat. Folding seats to accommodate large items. Highly recommended.