Used cars for sale in Elma, NY

Great customer service department. This is the fifth lease car I have bought from West Herr, And will continue to purchase the next vehicle from this dealership. West Herr drives me to my business and picks me up when my car is ready after being serviced. This is a great convenience for me, and the driver is always respectful and polite. Thank you for your service

Good vehicle, comfortable on trips and dog friendly . Better fuel mileage would be great. The interior needs updated styling. Overall we really like the quietness of the ride.

We worked with Brandon to buy a Jeep Wrangler and it was the best car buying experience we have ever had. Easy, quick and to the point.

On my 7th one. That should say it all. Quality crafted, full of great features, super smooth ride and plenty of room for up to 8 people plus a ton of gear.

I have been a customer for a number of years at Keller Chevy and have always found dealing with sales and service personnel to. be a positive experience. Thank you

Plenty of power and so far no issues I have had 3 previous Duramax and have all been great trucks, reliability is great i will definetly buy another

I just enjoyed the way everyone took care of me and my family. Special thanks to Armand Yao. He was great and help me on every steps of the process. Everything went real smooth. I will definitely recommand this place to my family and friends.

The main issue I've had with this car is learning its vast number of controls, some of which are in strange places (such as at the end of the directional signal stalk) and are not clearly marked. The gearshift, for example, is counter-intuitive, and is moved backwards to go forwards, and vice versa-unlike most cars, it doesn't really move and fit into a slot for the appropriate gear. For no fathomable reason, the rear view camera stays on when you then drive forward. The warning system, for a car crossing or a person crossing, is unreliable; for example, if you have the car in reverse, the car hasn't moved yet, but a person walks behind the car, the warning signal does not sound--it only sounds if the car is already moving in reverse (if the pedestrian was walking right behind the car, you already hit him or her). There are also other "features" that make no sense. On the other hand, the car is fun to drive, reasonably powerful, attractive (I think--my wife disagrees), comfortable (except that one feels remarkably many bumps in the road), and quiet.

I'm a Canadian customer who was suprised about the great service I received from my seller Dennis. All the transaction was made easily. Thanks to Towne Auto.

Love my X3 SDrive 30i, it has a very smooth ride and a very powerful turbo engine, it’s very spacious and has a very nice interior, I like the infotainment and the touchscreen, and you also have a manual control next to the gearshift. I also like the fact that the map on the Nav system is updated from the cloud and not a disk or chip. This is my first BMW and I am very very pleased with it, I previously had a 2013 Lexus LS460L, I loved that car but I thought it was just too big for me being a single man. The X3 is just right for me

Had my 328xi in for service just the other day and I just wanted to say that my experience could not have been any better! Special thanks to Adam O. & Tom A.- Service Manager. I will continue to keep my current and future business always with Towne!

I've lost count of how many BMWs I've owned, and will never drive anything else. Ride, comfort, experience, feel, quality, workmanship, amazing engineering, quiet, ... on and on. They are precision instruments and a joy to drive, even to just the store and back. Others included 328i, M3, M550i. All equally unbelievable.

Dave is always courteous and very helpful!! He explains what’s going to happen & if you have any questions or concerns. He takes you to the waiting area and lets you know where things are if needed.

The vehicle is comfortable and it allows room for riders. I enjoy the smooth ride and how you can navigate in an out of traffic when necessary. It is good on gas when traveling a long distance.

Dave is professional, honest and very personable. Will be using this location for all of my service related issues. Shuttle ride was pleasant as well.

The Vehicle meets all safety standards, I am impressed with the performance and driving experience, I will always purchase a newer model at any time once available.

I had a test drive at ideal auto, I was planning to get a used one,but the space of backseat is a little small for a big size suv, by the way, the price of gas is tooooo high ,it's a good timing to get a hybrid car.

Bought a used 330i xdrive with only 10,000 miles on it. Found it on cars.com. I have now driven it 2000 miles and absolutely love it. Fantastic combination of performance, fuel economy, comfort, functionality, style and fun. The real gas mileage is even better than advertised. I also considered Audi A4, but the BMW beat it in every category. The interior design also feels much nicer. The A4 is more just like a plain upscale VW while the BMW feels more special and has more personality.

Originally had no intention of purchasing a BMW, however, I saw it at COSTCO, looked at the price and it was comparable to another make of vehicle on the same line as the BMW X2, but for a lower price. Knowing the BMW reputation, I decided to go look.

Love the X3! Comfortable and pretty good on gas.., smoot ride and so far been great with commuting. Will most likely purchase the x5 for a little more space for traveling.

We have been doing business with Dave for over 20 years and have always been very satisfied. He goes out of his way to make sure the vehicle is just what we asked for. Can’t recommend this dealership enough. Not only are we repeat customers,friends that we recommended,come back to see him for another great deal!

I purchased car November 2019. Took car in 1 month after buying for electronic issues. They fixed the problem and was fine. Now has another electronic problem. Will be taking it in for a third time to fix it They have not been able to correct it thus far.....other than that I love the car.

I just want to give an update to the review I posted. The dealership sent me a check for the battery I had to replace a few months ago. Thanks Allie and Rick for noticing my review and responding in a positive manner! You guys are top notch.

The truck met all of my needs ,very roomie and plenty of head room . the ride is second to none. It is the perfect family truck.

Everyone was polite and courteous and the transition to the new truck went smooth with no problems

I absolutely love it!! Wanted to own it for over 2 years and the day came when I could purchase it. It is soooo worth the wait

Tony Molina has to be the best sales consultant I have ever had. In fact everybody at the dealership was so great I got an awesome deal and I will always go back to this dealership.

Never had a problem with this car. I have it serviced at Axelrod Buick GMC. They do fine service work. Sales and parts are important too. All departments and the car are great.

Quick and easy online sign up for routine service. Staff polite and friendly. No wait to start work on my car. Minimal wait for service to be completed. Very pleasant experience! Thank you

I purchased new 4 years ago. What a ride very comfortable and high safety ratings. Cheap matinence tires, oil changes and tire rotations. Toyota is a top brand and worth considering. I got the LE model nice car but missing a few toys like heated seats, sat radio and and fog lights. Recommend getting the Toyota RAV4 Limited that car is fully loaded. Pros 1. great radio 2. high gas mileage 3. Toyota reliablity 4. high ride visiblity Cons 1. Car collects lots of dust on dash. 2. poor vision from rear, need to use side mirrors

Consistent professional and courteous service. Dale was polite and listened to my concerns. Just excellent service as usual. Keep up the good work. Paul Di Nicolantonio

We had an excellent sales rep (Marc)! He definitely understand all our needs, wants and went above and beyond with his professionalism! We’d definitely come back in the near future. Thank you Marc G!!

Took my car there for repair, it was shaking and not going straight, got an appointment within 2 days. They replaced the tires and did some work on the brakes, also had the oil changed while it was there. The problem is fixed, great service.

I have to say, I never expected a van to have so much to offer. And, the best thing, the gas mileage is the bomb along with the back-up camera. I got stopped several times since I purchased my van about it and I had nothing but good things to say. I am a tough buyer and I am excited when I get a good buy. I am in my 60's and had vehicles before, never new and this van is my retirement vehicle, well worth the money as well, along with the extra perks of maintenance, etc. Who knew I would ever purchase a Toyota vehicle but after months of research, I arrived at the top two vehicle, side-by-side with Subaru, the van won me over and I don't regret it at all! So much room, features and the best, my grand kids, nieces and nephews think I am cool with the USB ports and so many cup holders for coffee, water, juice, etc. I laugh because this is important to them. I can now fit all of them in one vehicle, have plenty of room and I only wished I had ordered the dvd player when getting the van. They bring their screen/laptop/etc., but it would be nice to have it for them all to view from the ceiling of van. Lesson learned. I use my free SXM to play the latest jams (not my choices and the music goes back to 50's, 60's and 70's once they leave) and they think I am the coolest grandmother and aunt:) My kids purchased my Thule Vector cargo box to carry all my extra stuff I want on road trips and honestly, I never imagine how much stuff can be stored in the cargo box. I finally was able to climb on the step up to roof and fill my box; it keeps me in shape moving and climbing, I am a pro now! The roof racks are pretty sweet. Last, I was not so good at Apple CarPlay and all the features so my grand kids schooled me and now I know more about it. I get these calls and text while driving and I can answer without touching anything while paying attention to the road. It's a fantastic way to stay connected and I don't have to take my hands off the wheel. My generation can learn from these new vehicles and enjoy their golden years with these new bells and whistlers. Sincerely, -Rhonda