Used 2020 Jeep Grand Cherokee for Sale in Glen Carbon, IL

So there I was, crawling through a crawl space on a cold and rainy afternoon. After coming from the depths of merky hell, Cassens calls me asking if I would still be interested purchasing a new 2016 Rubicon. I stood in the grass soaking wet pondering the idea of parting my 2011 Jeep JKU. This wasn't any ordinary JKU, this girl was purchased in the United Kingdom back in my ole service days (however I've only been out like 8 months). Jeep Wranglers were scarce in the UK back in 2010, so seeing one in London and I get my first Jeep wave....... It was in the blood at that point. I modded it, babied it, wheeled it, and misbehaved in it. I put this thing through the ropes, and she still got me from my everyday A to B travels. I had lots of love put into this thing, so much that I even named it Cora, but something kept telling me to let her go. So I called the wife up (also a loyal Wrangler owner) and let her know I was gonna take a look at a Rubicon. The roads were crazy flooded that day from all the storms, Cora still trudged through it with zero issues. After what seemed like forever, finally I arrived at Cassens. I was handed keys to a Black JKU, so I went on the hunt. I lightly pressed the lock button hearing the chirp in the distance of what felt like 100 JKs sitting side by side. I walked up to a chirping Tank Green JKU, I couldn't have been more more sure that this was the one. The Tactical Jeep Adoption Associate was Holly, she handled all our questions and concerns with our trade in very professionally and with a calming attitude that helped me unlatch my tight grasp that I had on Cora.

Jeff did a fantastic job. I loved that he didn't in any way try to pressure me into the sale. Definitely one of the best car buying experiences I've ever had.

Went in for an oil change. They couldn't have been any friendlier. Went to waiting area until my ride would arrive. Wi-if was available, free bottled water, TV, coffee, and vending machines. Salesman (Larry) was very friendly as I looked at a few showroom cars. Surprisingly, they called me that my car was done before my ride arrived! Not only was it finished, but they had washed it, too! When I went to pay - they told me about their 4 X Oil Change Special - it was barely any costlier than 1 oil change!

The receptionist could be a little friendlier but otherwise everyone was very helpful polite & friendly Will was awesome 👏 He was able to answer all my questions & if he couldn???t he found out was very patient & kind He went above & beyond I would definitely recommend your dealship to others Thanks for your help & service in purchasing the vehicle I was looking for

Kenny Ladd in the Service department is just wonderful! Helpful and friendly. Definitely going back for future services!!!!

Great Deal, Great Competence. I love my Go Mango Charger R/T, with the blacked out windows, roof spoiler, 19” wheels, and then that sound of the rumble of power!

We bought a 2017 Kia Forte. Our sales guy, James, was great. He helped us with all of our questions and found us a good car for our family. Our finance manager, Jason, walked us through the whole process and secured us financing. Thank you!! I would 100% recommend!

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Everyone is super nice and I love the videos on their facebook page

Recently purchased a 2014 RAM 1500 - Zach was our salesman.....very helpful, professional and easy to work with. Good people with straightforward approach, no games, got a fair deal on purchase & trade-in. Highly recommend this dealership!

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

Customer service was very friendly and quick to respond. The trade value they quoted me was too low for us to come to a deal.

I am what I would call a "new adult". I recently started my first professional job after graduating with my Masters degree in May. My fiance and I both have great jobs, we have a beautiful home together, and we are trying to get on our feet. Our budget is obviously tight since we just started out, I just graduated two extra years of school, and are planning a wedding. However, I needed a new car fairly quickly because the once I had since high school was giving out slowly but surely. My fiance and I sought out a few dealers, but they all said the same thing. Because I didn't have established credit yet, nowhere was willing to give me a loan at a price that was reasonable for us to afford. Sure I could have settled for a different type of car, but my heart was set on a Cherokee Trailhawk. I took a chance with All Star Dodge and they were willing to take a chance on me. Will was very knowledgeable about people in situations like mine, and he was willing to help me find a way to get in the car I really wanted. Between him being nothing but truthful and upfront the entire time, to Ken fighting to find a bank that would offer me a decent loan, All Star truly went above and beyond to help me find my dream car when other dealerships wouldn't. All Star isn't afraid to stay 30 minutes past when they close in order to crunch the numbers. They don't take "no" for an answer like most dealerships. Time after time other places told me no bank would give me a loan for the percent I wanted, yet All Star found a way to make it work. This place is the real deal, no gimmicks, who will go out of their way to help you find your dream car. I couldn't be more appreciative to Will!!

David Tranchilla was excellent! He really worked hard to get me in the car I wanted, but unfortunately was not able to match the price of another dealership. However, I would not hesitate to contact them again for any future vehicle purchase.

I could not believe how easy - and fast - buying a car could be. I decided a used car was for me, so I started looking online and at local dealerships. All I can say is that that experience was enough to put me off the whole process. Dealer add-ons. Limited or no warranty. ???What are you willing to pay???? Enough!!! I saw an ad online for Carvana, which I had never heard of, and thought ???what the heck.??? Such a great find! From the quick and easy search, to no haggle pricing, to easy payment (I was able to pay cash online, but they also offer financing), to a no-risk 7-day return policy AND an additional 100-day warranty on top of that! There was nothing to lose. It took only a few days for delivery - to my home! - and the paperwork was handled in about 5 minutes. They even had a notary show up! They handle the registration, too - no waiting in line at DMV. Bottom line: I love the car, I got it at a good price, and it could not have been easier. Actually, it???s scary how easy it was. I have to stop myself from looking more on he Carvana website, lol.