Used 2020 Jeep Grand Cherokee for sale near Hamburg, NY

Good inspection experience. Easy to schedule my appointment at a convenient time. I was made aware of some upcoming repairs that are needed and cost estimates. Waiting area is very comfortable with tv, snacks and drinks.

I've been driving for 43 years now and have owned an array of different vehicles, however I've never been financially fortunate to purchase a luxury model - until now! I was looking for a mid size vehicle that would check many boxes for my snowy Michigan commutes, along with distant travel comfort to and from my cabin and some towing capacity. I have only had this for roughly 1500 miles and wow.. My first impression was luxury. So many base options included in a mid sized and mid priced SUV that pleasantly surprised me. Secondly was the ride quality. Both smooth and quiet and handling. I've read other reviews discussing power inadequacy, but not at all. Plenty of passing and get tup to speed power. Next was the snow. I have Michelin defender tires and wow - what have I been missing? The snow 4x4 duaratac features combined with these tires make this a beast in the snow, slush and rain. It definitely gives me a much more safety reassurance while driving in these conditions. I have not tried the towing yet and have not had any "reliable" issues to report, but we are very fortunate with our pick and one very capable snow commuter.

Customer service and the service department truly exceed expectations when it comes to addressing any concerns. They are incredibly pleasant to work with and make doing business a pleasure.

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

A+ Great dealership! This is how buying a car should be! Salesman Mark is a great guy!

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

Very laid back and helpful sales staff. They help me find a great used car at a fabulous price

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

Great service in and out with my new car in 2 days great experience overall

I’ve owned many Jeeps over the years and this year and model has by far been the best in quality and performance The vehicles interior is exceptional in comfort and wear.

I recently purchased a new vehicle from Superior Auto, and I cannot say enough great things about my experience! From start to finish, the team went above and beyond to make the car buying process smooth, stress free, and enjoyable. Aiden in sales was absolutely fantastic he answered every single one of my concerns with patience and professionalism, He was trustworthy, attentive and never once made me feel pressured, its rare to find someone in sales who genuinely cares about your needs, and Aiden is exactly that person. Andre in finance deserves a special shout-out as well, He went above and beyond, even coming in on his day off to ensure I could pick up my car on the day it was ready. That level of dedication speaks volumes about the commitment to their customers. The detail team did an incredible job preparing my vehicle, their attention to detail was impeccable the car was spotless and perfect in every way when I picked it up. The front office staff was equally amazing, they were welcoming, friendly and outgoing, making me feel like I was part of their family business, from the moment I arrived, they greeted me warmly and made me feel at ease during every step of the process, Superior Auto truly lives up to its name if you're looking for a dealership that values its customers and treats you like family, this is the place to go. I couldn't be happier with my new vehicle and the exceptional service I received. Thank you, Superior Auto for an outstanding experience.

When it's time for a new vehicle, Demani Barnes is very knowledgeable and has an excellent can-do attitude. I highly recommend dealing with Demani and manager Amy Sabers. Thank you Amy and Demani for finding my new ride!! We'll be back!!

I needed a state inspection. I did not have an appointment, but i was in and out within an hour. I will return!

Excellent service center. They offer quick oil changes and are respectful professionals at this location.

Towne is a wonderful place to shop for a vehicle and I leased two Jeep’s from them. I am now kind of sad my salesman Greg did not reach out to me and try to keep me as a customer when I told him about a lower price quote from another dealership while shopping for a new Jeep. I waited a week and he never contacted me to see if he could work out some kind of deal with me as a current customer. His only response was he can’t match that other quote without even trying to rework the numbers And I never heard back from him.

Service Department (with Ted) is always very professional, fair priced, timely service. Can?t say enough about how dependable and accommodating they have always been to us over the 20 or more years we have been doing business with them! The quality of service and outcome of service is exceptional. You will be happy when you leave with your serviced vehicle!

I did not buy the car I drove. The sales team was very professional. I would buy from them given the opportunity

Since 2017, my service representative (John)@ Paddock Chevrolet, has always gone above and beyond to answer any of my questions I may have had. He is professional. Courteous, and through Always!ALWAYS!! Paddock, in general, has also been the same!

Very Pleasant and pretty fast for what was done (Inspection, Oil Change, Recall & check out a potential problem). Service did do the wrong oil change - Conventional instead of Synthetic, but the service manager did make it right. I will just be back sooner for my next oil change.

Superb service! I?ve been to many dealerships in multiple states and this is the best service center of all of them. Fantastic management. I would highly recommend.

Megan & Chris went above & beyond working with my bank to put me in a newer minivan.

Thank you to avian & Johnathn for your wonderful service in Helping get this great car for our son . Your kindness and professionalism is outstanding. We are very happy to have met you both. Happy New Year 🎉🎉