Used 2020 Jeep Grand Cherokee for Sale in Haverhill, MA

I purchased a 2019 Jeep Cherokee Limited from John Martins. From the purchase to the pick up of the vehicle, my experience was a breeze. It's nice to deal with friendly salespeople that go above and beyond to make sure that your vehicle purchase was hassle free. I highly recommend them! The dealership is clean & all of the associates were friendly. Bob Whalen Lowell, MA

I utilized the "express service' for a quick oil change in middle of day - no wait, spent about 1/2 hour at dealership - they explained service and recommendations for upcoming 45,000 mile service - great to know ahead of time so there won't be any surprises. I appreciated that they did not scare me into thinking that I needed to do additional services today as I was not prepared for a longer stay or a more costly service. Victor Chaves was professional and patient. He also encouraged me to contact him if I had any questions. Reception staff are always courteous and professional, especially Val (who now works in another department but makes a point to say hello whenever I come in).

I am a college student here in the area. My parents came from Ohio to help me buy my first car, and after our experience at Woburn Toyota, my family is going to be making the trip from Ohio to purchase all of our future cars! Our sales representative, Ernest Memminger, was patient and friendly, and he worked with us throughout the whole process. He was knowledgable and helped us find the right fit. I chose a 2017 Toyota Corolla SE, and I am very confident in my purchase. The service at Woburn Toyota was great throughout all stages of the buying process. Any dealership that can secure long-term customers from 600+ miles away must be doing something right!

I've just bought my 2015 Avalon Ltd.Hybrid from Woburn Toyota. In nearly 50 years of driving and having my cars ('69 Cougar, '73 Celica, '79 Supra, Cressida, '07 Avalon) serviced in several locations in Boston, I've never received anything like the quality customer service I've received from Woburn Toyota. From start to finish: from choosing the vehicle to driving it away, this is a dealership that I would recommend to all of my friends - without hesitation. I would like to thank Robin Duquette, Floor Manager, for greeting me and making sure that I met with the folks that I needed to. I Especially thank Nema Heshmatpour, Sales Consultant for his wonderful, welcoming and outgoing attitude and his professionalism in guiding me through the car-buying process and ensuring that I was conversant in the operation of the car before I finally drove away. Well done Nimo!! Thank you also to Hank Ung, Finance Manager, for making sure that all the "i's" were dotted and all the "t's" were crossed. Woburn Toyota is a stellar dealership!

I have been purchasing Toyota's @ Woburn Toyota since 1982, my last three transactions with Robert Fahey (since 2003). I love Robert's no nonsense way of doing business, he listens to what you are looking for and makes sound recommendations. I have never been pressured to purchase any add-on's, and the transactions have gone smoothly from start to delivery. I have recommended Robert to family and friends, and they were just as happy. Update - just picked up my new 2016 Camry XLE, so now I've completed 4 transactions with Robert. Once again, Robert was patient with me as I tested different vehicles, went over all the different lease costs associated with the cars I was considering. All said and done, I was delivered a top of a line car, plates, sticker and a full tank of gas. A satisfied customer!

Sales Manager Eric Rosberg responded to my online inquiry quickly to get the process started and 72 hours later I picked up my new Cayenne. No pomp and circumstance / great fanfare - just a solid, past paced negotiation that led to a great purchase experience thank you Eric

John in Service Repair was excellent. Told me the problems with the car,the options and cost. He took me into the service bay to show me the damage to the blind spot sensor and the repairs that were needed.He then scheduled the repair at my convenience and arranged for a ride for my return home

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

nothing is better than trust, and i trust the Parts team at Colonial Cadillac, Jay and Dave have been there forever and really know what they are doing and Steve, the new guy who has probably been there for ten years now, is right on the ball also, this has been my Caddy Parts connection for years and years and they make sure i get the right Parts the First time and go above and beyond to make sure i get them as fast as possible. i know that some times getting parts for older cars can be painful, but the years of knowledge in that department always make it a pleasure to do business with them.

I am very pleased with the hospitality that i received from the start to finish of the buying process. Richard and the team worked hard to get me approved. I will be back in the future the next time i need a car, and plan to tell others of my experience.

On Wednesday 09/12/18 I went to Merchants Auto for the first time. I was greeted at the front door by Joe Hodgson. Joe asked me a few pertinent questions and proceeded to show me what was available for cars within my price range and vehicle preference. Joe was the opposite of the steriotypical car dealer. He was low pressure with a great knowledge of the dealerships inventory. We took a couple of test rides and I told Joe that i was interested in one of the Altimas I had driven. Joe and I went over the particulars about the car and the services available at the dealership. I had developed an early rapport with Joe who was about my age, lived in the same town, and shared common interests such as golf. I decided to go ahead with the purchase so Joe introduced me to Scott Chavanelle to go over the financing. Scott was also very professional yet personable. we found out we had common friends near his home in Belmont. After taking care of the paperwork and a couple of hand shakes I left anxious to pick up my car the next day. When I got to the dealership Joe greeted me and told me everything was all set and brought me to the service department where I met Cam Inman. Cam explained Merchants service plan and gave me an appointment for my first 4000 mile service. He too was professional and courteous. I was then able to drive away after having a positive experience for my first purchase at Merchants Auto and certainly worth a positive review....Well here's the rest of the story...Sometime over night someone broke into my house, stole money, and when I woke up and found my key fob missing from the kitchen counter I thought possibly I had dropped it outside when I retrieved my phone from the new car the night before. I traced the area where I had walked and found nothing, turning the corner in front of my building I discovered the parking space where I left my car was empty. Someone had stolen the car I had possessed for less than 12 hours. Shock and awe was an understatement. I called the police and my insurance company to take care of the reporting as well as my employer to say I would not be making it in. The insurance company informed me that i did not have rental insurance on my new policy(I was never asked if I wanted it) so my next call was to Joe at the dealership to ask if there was any way I could get a loaner because the way it looked it would have been out of pocket for who knows how long. Joe felt bad and couldn't believe what had happened but couldn't make that decision and told me that normally that was covered by the individuals insurance. He did, however assure me that as soon as management arrived he would find out if anything could be done. I spoke with Joe later on in the day and he told me he thought something would be worked out and that I should hear from Cam. Sure enough Cam called and told me to come on up and pick up the loaner that had been approved. That was a huge relief and over and above what would have been a lesser decision at another dealership. Fast foward to Tuesday 09/18 and my car was recovered by the Merrimack police and the next day the thief was also apprehended in Merrimack. That Wednesday I brought the car to the dealership to have it checked out (Luckily the only damage was a gasoline spill in the trunk). Cam checked the car out and asked if I could leave it for a day so they could go through it and re-detail it so it would be just as it was the day I took it home. Once again service above and beyond the call by the staff at Merchants. I would be remiss if I didn't thank the person who approved all my requests Marcus Luce. Marcus although I did not have the chance to meet you thank you so much for your efforts and understanding during this debacle. Because of you and your staff you have gained a customer for life and believe me this story has been told many times over the last couple of weeks and will continue to be told. Sincerely Tom Magee Merrimack NH

Great sales person Todd and dealership.. the best experience we???ve had in a long time when it comes to leasing a new ride.. this is our 5th lease and so glad we choose to work with Todd.. we gave him our price and what we were looking for and was done in less than 2 hrs.. it always took us 4-5 hrs at other dealerships.. stop in and see Todd and get yourself in a new Jeep!! You won???t be disappointed.. THANK YOU TODD, We LOVE our new Jeep. 🤪 Highly recommend!!! 100 thumbs up !!! 👍🏻

During the beginning of the month my FJ Cruiser was coming to its end and I needed a new truck. I came in to Bonneville to see what they had. I was looking at Ram, Ford, Chevrolet, GMC, Toyota, and Nissan to see which truck would give me the best value for my buck. I was immediately greeted by Gary Crane who had no intentions other than making sure I found the right truck. We originally looked at a 2019 Tradesman due to my initial budget and needs. He was very quick to give me his best price and a price of an extended warranty with no hassle. I didn???t even speak to any kind of manager for the entire process. I left the dealership to discuss everything with my wife and to look at other options. I was not greeted at any other dealerships. I would walk around the lot for 30 minutes and would leave because no one greeted me. I felt people prejudged me. There was one Ford dealership where someone did actually greet me, but the sales person had no knowledge of his product and was very pushy. A few days later, Gary called me to follow up and I mentioned to him the truck he had showed me was way above my price range after talking with my wife and going over my budget. Immediately Gary mentioned some 2017 leftovers with everything I was looking for and more. He knew I wanted a new truck and did not pressure me into getting a used one. Fast forward a couple weeks later, I would come to Bonneville looking for Gary and couldn???t find him. I tried calling him and I couldn???t get in touch with him until a little bit before thanksgiving when I left him an angry voicemail. He called me back and explained he received no calls from me and was never aware that I was there. We both agreed that shouldn???t have happened, so we scheduled an appointment to look at a 2017 Big Horn the next day. Within 10 minutes of working with Gary again we agreed on a price and I was leaving a deposit to hold the truck until I had all of my funds available to pick it up. Gary gave me the exact price on the truck I wanted with the exact trade value on my FJ Cruiser along with a great extended warranty on the truck that will last me awhile; no back and forth, no questions asked. When I came in to finally pick up the truck, I was in and out. The paperwork was all typed up for me. He showed me the service department and explained how everything works. He even introduced me to one of the service managers. He took the plates off my FJ Cruiser and took my Ezpass out. He even checked again to make sure we didn???t leave anything behind. While he was receipting in my check, he did something that I never thought was possible at a dealership; he saved me hundreds of dollars on my auto insurance! He completed everything in well under an hour! I am extremely happy with his service and my new truck! Thank you Gary for everything and thank you for making this work for me! If you want a fast and pleasant buying experience go see Gary!

My first experience of Bonneville was 13 years ago. I bought the second cheapest Grand Cherokee on the lot. I was in a low paying job at the time. The sales associate I worked with promised me $200 on my Saturn (clutch gone) when I got it on the property he reneged on the $200. I took the Jeep home and never stepped back on the lot. I traveled 1 hour, on way to take my Jeep to get serviced in Keene. So fast forward 13 years ... the Jeep did not pass inspection. Parts, Labor and Body work; time for a new Jeep. I went home and started looking at Jeep Websites. All I saw was black, white and silver. Nothing with color, except Bonneville. So I drove into the lot with my favorite Jeep and there was this young fellow standing outside in the cold just waiting for us: poor Gary. I stepped out of the car to look for the right vehicle so I could go back to Keene and make a purchase. I still had a chip on my shoulder after 13 years. Gary politely listened to my rant about my last visit and then worked with me to get exactly what I wanted. I don't do PUSHY and Gary was fabulous. He listened to what I was looking for, took us on a test drive and promised a better experience Boy, from the bare minimum in 2005 to some luxuries in 2018. Gary found the Grand Cherokee I was looking for. It took some work tracking it down, but he found it. Rob Hemond was great also ... the financing was quick and simple. There was no PUSH to sell extra services. I drove out of Bonneville with a brand, spanking new Grand Cherokee just hours before the snow fell Wednesday afternoon. Gary was great. He kept me up-to-date with information while I waiting for the Jeep to be delivered to Manchester. He called the day after to see how all was going. I would recommend you going into Bonneville and working with Gary and Rob.

Fantastic experience, well taken care of by John Chiavaras. I came for a vehicle that I had researched extensively and found at Herb Chambers in Danvers at the right price. There was no negotiation planned since the vehicle was already right priced (best priced based on several factors within a 30 mile radius) John saw me through every detail, stayed in touch with me by phone and text over 4 days, as the vehicle completed service and recon. He saw that I was introduced to folks in service and I was able to speak with Ray in service specifically about the vehicle in order to buy with confidence. Buying this car at Herb Chambers with John, was like having a personal concierge and sales consultant. John arranged timing of visits around my schedule, answered my questions and even texted me on his day off to keep me updated. Thanks to John, I got the awesome vehicle that I came to buy. Financing was a snap with Joe Dipietro, very professional and down to earth, gave me options to choose from, no hard sell, and very respectful of my decisions. I ended up purchasing the warranty although I had not planned to at this time, once Joe reviewed the plan and how this affected my monthly payment. I can't say enough about how smoothly this went - as it should, but so often does not in my previous experiences elsewhere. The icing on the cake was John Chiavaras investment in my satisfaction across the board with every step of the process. Ultimately he helped me present the car to my wife in a very unusual manner and played his part to the hilt! (Ask him if you are lucky enough to work with him on your next vehicle purchase or lease!) Herb Chambers Danvers location is beautiful, top notch professionalism, great people who care about what they do, and are committed to being the best, and it shows. 5 stars across the board. Keep up the good work, and John... thank you so very much, for everything. ~ Josh

Our experience started with their great website where we saw a Cherokee that we liked. We called and made an appointment and went to see the vehicle. My wife and I both felt very comfortable working with our salesperson Vito Scavo. He explained the buying process to us, answered all of our questions and arranged our test drive. I knew it was the right vehicle for us before we drove 1 mile, and with Herb's 5-day money back guarantee and 30 day exchange programs I didn't feel like we needed to go any further so we turned around and went back to make the purchase. Vito got the paperwork started and then he brought us to meet his sales manager Will LaFlash to finalize everything. As with Vito, my wife and I were also comfortable working with Will. So to anyone who may be reading these reviews to help them decide whether to buy from Herb Chambers, my advice to you is yes. And to Vito, Will and the folks in the service department who got our car ready for us, we say THANK YOU FOR THE GREAT EXPERIENCE!!!!

My Mother just picked up her 2018 Camry SE. This is her 2nd purchase with Aiman Varoque. This guy is incredible. Loves working with people. He is dedicated, easygoing, knowledgeable,dependable and always willing to help. A strong performer. I've worked with a lot of Sales Consultants in the past. But Aiman is the best ! After you leave the showroom, he will not forget who you are. Very supportive with his customers. The Ira dealership in Danvers deserves a lot of praise. The minute you enter the front doors,you'll be greeted by very friendly receptionists. They will help you in any way. Very nice people. Sales consultants are polite and willing to help. There's a great cafeteria to enjoy while you wait. Food is very good. Service department is wonderful. Love being able to drop my car off @ 6 in the morning. They provide a shuttle service to take you to your destination if waiting is not an option. Have to say this is an impressive dealership to work with. Make sure you come in and ask for Aiman. There will be no dissatisfaction.

Jorge was very helpful making sure that great customer service was provided. All the employees were kind and supportive in ensuring that I was taken care of. I look forward to future business.