2X Rewards Point was 2X the Trouble
November 6, 2018
I had received an e-mail from my Dodge RAM MasterCard telling me that my reward points were worth 2X until June 30, 2017. I needed an Oil Change and Tire Rotation. I took my Ram 1500 in for service and it was done in less than an hour. However, when processing my bill the process to receive my points was done incorrectly. I returned to the dealer to get it corrected and they went out of their way to fix the problem. The process was complicated but my Service Advisor, (Tim May), completed it and I received my Reward Points. The reason this is so important to me is that the Reward points made my Services FREE. Thank You Palace.