Used 2020 Jeep Grand Cherokee for sale near Palatine, IL

Avie and everyone at this dealership were nice, fun, considerate and professional! Excellent service and exceptional experience!

I've been driving for 43 years now and have owned an array of different vehicles, however I've never been financially fortunate to purchase a luxury model - until now! I was looking for a mid size vehicle that would check many boxes for my snowy Michigan commutes, along with distant travel comfort to and from my cabin and some towing capacity. I have only had this for roughly 1500 miles and wow.. My first impression was luxury. So many base options included in a mid sized and mid priced SUV that pleasantly surprised me. Secondly was the ride quality. Both smooth and quiet and handling. I've read other reviews discussing power inadequacy, but not at all. Plenty of passing and get tup to speed power. Next was the snow. I have Michelin defender tires and wow - what have I been missing? The snow 4x4 duaratac features combined with these tires make this a beast in the snow, slush and rain. It definitely gives me a much more safety reassurance while driving in these conditions. I have not tried the towing yet and have not had any "reliable" issues to report, but we are very fortunate with our pick and one very capable snow commuter.

Awesome best buying experience I have ever and I am very old will tell all my friends .

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

I had an amazing experience working with my salesman Antoni. He guided me and my family to the best car that suited us. He makes the car buying process super easy and smooth. The car was also a very good price too!

I’ve owned many Jeeps over the years and this year and model has by far been the best in quality and performance The vehicles interior is exceptional in comfort and wear.

I must take the time to express my gratitude because I had the most wonderful experience with purchasing a car at this dealership! Every single person involved in the process was responsive, helpful and very professional. I received a great deal on my Jeep Grand Cherokee Summit Reserve and I couldn't be happier with the purchase. Frank Leonette was the Sales Consultant who assisted me. He was beyond awesome and you must ask for him when you go! He has many years of experience and it really shows! Also, a super thanks to the Finance Director, John Rizdy! He really helped me with receiving a reasonable and comfortable monthly payment. Shout out to Vic and Awad as well for answering all preliminary questions I had prior to coming into the dealership! It was stellar customer service all around and everyone works together efficiently and collectively to get the job done! I definitely recommend this dealership and would indeed purchase here again!

Great people everyone was helpful. Ibrahim was my salesman and he went above and beyond thank you for all you did I’ll tell everyone about Golf. Mill Ford aAnd you thanks again it was a pleasure

The process was easy. Went to see the car but they were waiting for a part. We liked it right away. When it was finished they called us to test drive. Dan and Dave were terrific no pressure. They gave us a figure and we gave them ours and they did more than we asked for including accessories. John in finance and John the gm were also terrific. I rate this dealership very high.

Matt is sales was very open and honest. He worked to get the payment I needed!

This is the place for a new or used car, great service very much respect

Great experience and no pressure from sales team. Working with John Marcus made the purchase of the vehicle and easy process.

As a rule I don?t give out 5 star ratings because there is always room for improvement, but I made an exception this time on the buying process because I don?t know how it could have been better. It was so good, in fact, that my wife said she wants to buy her next car here as well. I had financing already in hand, but was unable to reach my lender and the team found equivalent financing, and nothing felt pushy( even the warranty process). The facility was clean and we had a great overall experience. I highly recommend.

Just bought a new car from this dealership. The process was very straightforward and the employees weren't pushy. Was a great car buying experience!

After extensive searching I found a truck at summit auto center that matched my needs. After deciding to buy the truck, the whole process was actually easier than some local deals I have made. The condition of the truck is outstanding! At 6 years old it is in a condition that one would expect of a 1 to 2 year old unit. I am very pleased with the deal. A search for any trucks I may need in the future will start at Summit Auto Center

Friendly, employee's service and timeliness. Employees recognized as previous buyer and having service there. Full explanation of service provided and answered any and all questions that I asked.

Marc was outstanding! He found the right car for us and was patient with our situation. His personality was extremely great to work with. Thank you Marc!

Joe was our sales associate. He was very knowledgeable and helpful. He was very patient and guided me into the process of purchasing my first car. This definitely helped me solidly my decision of buying the car with this dealership as he was very attentive and willing to help us. Overall, the process was fairly quick and smooth. Great experience and will definitely recommend to others.

Had my car serviced there (used car) & the staff was very nice, and communicated well. Had a small concern after i picked up my vehicle from service, but spoke with a team member who was very kind and explained what was to be expected after services. Would definitely recommend them to anyone.

Since moving out to the NW area we have been going to Bigger Chevrolet for service. We only had an issue one time and it was handled immediately by the owner. For me that says a lot so I?ll be a constant customer. When ready to upgrade my vehicle this is where I?ll go because if you have a good service department and the owner responds to any issues, no matter how small then it?s an honest dealership worthy of my patronage. Thank you.

Another excellent service experience with the dealership’s service staff; in this case, Service Advisor Roland and two porters, Manny and Jose! Roland addressed me immediately at my scheduled service appointment time, the inspectional and other need commenced, and Porters Manny and Jose provided transportation to and from my home during the efficient service of my vehicle (second one purchased through the dealership). Roland and the porters were attentive, professional, and friendly. Roland kept me apprised of the service process. DuPage Chrysler Dodge and Jeep is a winner!