Used 2020 Jeep Grand Cherokee for sale near Toledo, OH

Alexis Schultz is an amazing Service Writer in the Dave White Chevrolet Service Department She gets the job done fast and efficient, I recommend all my family & friends to see her for all their vehicles needs

I've been driving for 43 years now and have owned an array of different vehicles, however I've never been financially fortunate to purchase a luxury model - until now! I was looking for a mid size vehicle that would check many boxes for my snowy Michigan commutes, along with distant travel comfort to and from my cabin and some towing capacity. I have only had this for roughly 1500 miles and wow.. My first impression was luxury. So many base options included in a mid sized and mid priced SUV that pleasantly surprised me. Secondly was the ride quality. Both smooth and quiet and handling. I've read other reviews discussing power inadequacy, but not at all. Plenty of passing and get tup to speed power. Next was the snow. I have Michelin defender tires and wow - what have I been missing? The snow 4x4 duaratac features combined with these tires make this a beast in the snow, slush and rain. It definitely gives me a much more safety reassurance while driving in these conditions. I have not tried the towing yet and have not had any "reliable" issues to report, but we are very fortunate with our pick and one very capable snow commuter.

Had to go in for service, the lady that I talked to for scheduling was super friendly and nice, and so was the advisor Dave! I highly recommend Rouen!!!

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

I drove from Chicago to purchase a used Ford Explorer. We had an easy transaction. Thanks to all involved. Maybe the best experience in a car dealership we ever had.

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

Great inventory of Jeeps, Great customer service, and Great atmosphere. The salesman Ernie Perez did a great job assisting in purchasing my new Jeep.

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

Craig is always on top of my service need to get in and out as soon as possible.

I’ve owned many Jeeps over the years and this year and model has by far been the best in quality and performance The vehicles interior is exceptional in comfort and wear.

Tim assisted me with a service appointment. He was extremely professional and very responsive with my questions. I would highly recommend him for service calls at Yark.

I was looking for a Honda Fit and found many listings online. I emailed several asking for the VIN or Carfax. One kept saying it would send a VIN but never did. Another insisted I should call him first. Charlie's stood out because far from hiding, it had posted the Carfax in its listing. It was a good history, so I emailed late Friday night to say I was interested. Larry responded by email first thing Saturday morning, giving his cell number. By the time I called he was taking the car to be checked out. When I asked if there was room to negotiate on the price, he said there was some and he'd know more after the inspection. He called back to say that it needed new tires, so he'd gone ahead and had them put on. He then warned me that it had a broken side mirror and detailed a few cosmetic issues (it was a 2007 model) and quoted a very fair price. My wife and I drove down from Ann Arbor and he handed over the keys for a test drive. All went well and we came back to close the deal. Matt handled the paperwork very professionally, including the Michigan title application. There were no surprises - the price was exactly as agreed. We got a great car at a great price, and had the best car-buying experience of our lives. Thank you Larry, Matt, and everyone at Charlie's!

Excellent customer service Extremely helpful, knowledgeable, & Friendly I almost could not believe how decent the used car deals are I only wished I had gone there first

Can’t say enough about the service I received on our vehicle. Tim went way out of his way to get our vehicle fixed. Parts were on back order, but he was able to find the parts, and repaired it. We were leaving to go on vacation. Thanks Tim, and your service department.