Used 2020 Jeep Grand Cherokee for sale near West Covina, CA

J Star Dodge has the best customer service of any place of business I frequent. They have been the only place I use to service my 2019 Dodge Durango. I have 69,200 miles and it runs like it’s brand new.

I've been driving for 43 years now and have owned an array of different vehicles, however I've never been financially fortunate to purchase a luxury model - until now! I was looking for a mid size vehicle that would check many boxes for my snowy Michigan commutes, along with distant travel comfort to and from my cabin and some towing capacity. I have only had this for roughly 1500 miles and wow.. My first impression was luxury. So many base options included in a mid sized and mid priced SUV that pleasantly surprised me. Secondly was the ride quality. Both smooth and quiet and handling. I've read other reviews discussing power inadequacy, but not at all. Plenty of passing and get tup to speed power. Next was the snow. I have Michelin defender tires and wow - what have I been missing? The snow 4x4 duaratac features combined with these tires make this a beast in the snow, slush and rain. It definitely gives me a much more safety reassurance while driving in these conditions. I have not tried the towing yet and have not had any "reliable" issues to report, but we are very fortunate with our pick and one very capable snow commuter.

We really liked Enrique he was helpful and honest We like that from people and we like when they are not pushy and here I didn?t feel that way Enrique es a very nice person and I really loved the lady that helped us finish the paper work she was so nice as well and we my husband git the truck he wanted the color he wanted and I got the deal I wanted thank you Glendora Chevrolet dealer awesome team of people

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

Mark was on his game. We had an awesome experience with drive time Torrance. If I had a choice I would do it all over again with this team. They made the process smooth and explained everything in front of you. No hidden secrets here at this dealership. The manager Charles also contacted me to let me know I was pre-approved and to come in and look at cars. Hands down best place to do business.

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

I have been here at Car Lux many times and have never had anything but positive experiences. Hard-working, ethical, and kind. Always fair, reasonable, and respectful Thank you.

I’ve owned many Jeeps over the years and this year and model has by far been the best in quality and performance The vehicles interior is exceptional in comfort and wear.

Just want to give a shout out to Christian for a job well done! Great experience at the largest usud car dealership in the Valley! We were treated Very Well, couldn't ask for More! Thanks for all of you who helped us at CarMax!

Jacob took care of us! The deal was quick and fast with no hassles or xx. No xx dealer fees. I’ll shop here again if possible. Great experience.

Enjoyed my experience here at this dealership. Came out with a brand new car! Anthony was extremely helpful and guided us to find the car we were looking for.

I've purchased many many new cars and I know what I expect out of a dealership and a sales person. And I am familiar with how to achieve and what is a fair deal. I was very very satisfied dealing with Marissa and this dealership. I've got a new Grand Cherokee Limited in my driveway and I know I've gotten a good deal on it. Good job Marissa. You know your stuff.

They doing the best, Joe and Pierre , helping me a lot, perfect choice, they have a great collection cars , the place is so clean , the cars so clean too,

It was a great experience and Dom was the best! We will definitely come back for our next purchase.

Exceptional service advisor and waiting area. Service advisor reviewed what would be done and estimated our wait time. Wait time was accurate and repair was expertly completed

David Dew is absolutely the BEST! He has made every experience smooth, and there unfortunately have been too many.

Dominique is very good customer service in my buying today for the Ram 2500 working with him was very easy

Our salesmen, Miguel and Oscar were very helpful as we went thru this car-buying process, Miguel even helped me set up my bluetooth before I left for home .......... I would recommend Car Max- this is our 2nd vehicle purchase at this location.

Hey. Guys. I spoke with. Mr. Ronnie Williams. The. General manager. And. Everything. Is. Fixed. And. Is. Really. The. Sales guy. Is not. Comunícate. With us. But. EBT. Got. Mistakes. And. Everything. Is. Good. I’m. Sorry. For. The. Bad. Comments. I’m sorry. Guys. And. Thanks. To. Explained. Everything on detailed. Ms. Julia G. Mr. Ronnie. Williams. Thanks. Everyone. On the. Honda. Downy. Atte. Víctor González.

The listing indicated the vehicle had been in an accident. I emailed the dealer asking for the details. I received a reply that did not address the accident. I renewed my request. I received another reply from a different agent that did not address the accident. I renewed my request again and this agent promptly sent me the Carfax. He was very responsive and while after looking at the Carfax I decided to pass, I asked him to keep an eye out for the vehicle I am looking for.