Jeep Grand Cherokee for Sale in West Covina, CA

Shahnaz was professional and kind from the moment we arrived at the dealership. We took a long time deciding on our car and Shahnaz never made us feel rushed or pressured. Thank you Shahnaz for being such a positive and helpful person throughout the whole process.

My experience began the moment I visited the Longo Toyota website. During a two week period I visited several Local dealership web sites to find a truck to meet the needs of my growing family. We decided a Tundra TRD Sport was perfect. When I logged onto the Longo site, I inquired about a truck and within 3-5 minutes I received an email and text message from Internet Sales Manager Jorge Haro. We exchanged commminication and then spoke on the telephone. We consider this to be a world class digital experience. I took 24 hours to talk the truck and pricing over with my wife and we decided we would like to move forward with the purchase. Knowing Jorge was off the following day, I was directed to Jose Del Solar a second Internet Sales Manager. I was a bit nervous that experience wouldn't be as good as it was with Jorge, boy was I wrong to assume that. Jose was patient, answered my questions, and what made this a special experience for me...I took the metrolink into El Monte from Redlands /San Bernardino and Jose picked me up at the train station in the truck and immediately began the test drive. How incredible is that? Great work Jose!! At the conclusion of the experience, Jose had the truck washed, gave me a succinct tour of the Longo service center, inventory, and parts department. Job well Jorge Haro and Jose Del Solar! In terms of financing I worked specifically with Takin Ghaznavi and Ali Adnan who were both open and honest with all elements of the paperwork and processes. I was sure to tell them both in person, but they were real professionals. I take a lot of pride in managing my credit and purchases and they were very respectful to that. I could not ask from more from these two gentlemen and I'd like to say THANK YOU Takin and Ali. Regards George B. , Redlands, CA.

My wife and I wanted to take the time to write this review for those of you searching for your next car and to thank Frank and Sierra Honda for a great and hassle free experience. Cars.com was a great start, lots of great info and then it allowed us to pick dealers to continue our search. We picked a few but let me be clear, Frank at Sierra Honda was THE most honest, forthcoming and straightforward sales person we???ve ever dealt with. We went locally to see the car we wanted but the experience with Frank and Sierra Honda was so seamless we drove an hour plus away to buy it from Frank! We were greeted like family and treated like family too all the way through the process including the dreaded financial office. Franky was great, clear and concise and just like that we were done. I enjoyed researching and learning about the car we wanted to buy and even all the emails and texts with several different dealerships. But it was time consuming. Now we know! Simply put don???t waste your time, just call Frank at Sierra Honda! Thanks again Frank, Franky and team!

So i went in already knowing what i wanted. Had my appointment already made and he was there waiting for me no issues. It was kind of strange to me how he didn’t know where the vehicles were so we had to go look for it. We walked for a bit then got into another vehicle to search for the vehicle. I think the lot and vehicle locations should be better situated. The buying process was easy and smooth. When the car was purchased i was waiting for a final cleaning and check of the car. This took forever. When i finally got the car. The inside of the windows were still dirty you can see the finger prints and the rear emblem had some chemical in it that oxidized the emblem. It took them a long time to seem like nothing had been done properly. I did appreciate the person helloing me to keep checking on me and letting me know the status instead of leaving me. The clean process and check process of the car needs to be better managed. It shouldn’t take that long for a half xxx job.

They were very nice and helpful and got my car done in a couple hours .I thought I wouldn't get my car done until 5pm thanks for everything!

Excelente servicio y muy amables atienden en nuestro idioma un lugar adecuado para comprar tu carro ahí y feliz porque además me regalaron mi tv Gracias Chevrolet de Montebello ��

I'm so excited about my recent purchase I want you to feel the same abou your purchase as well. Thanks again guys. You all are the best.

Great customer service. Chris was very friendly and very eager to help me with a sell. absolutely no pressure whatsoever it was a great experience

Many thanks to Mr. Rudy Mazas. I went in looking for a vehicle I saw online, when I arrived the vehicle and been sold already. I got an instant attitude, but here comes Mr. Rudy Mazas, very helpful and knowledge about the inventory on the lot. Once he understood my dilemma he wasted no time in providing a viable solution in obtaining a new vehicle to satisfy my transportation needs. Mr Mazas explained all the new technology and functionality of my new vehicle and all of the overwhelming available electronic gadgetry. A thousand thank you's to Mr. Rudy Mazas. I highly recommend him to anyone looking for a vehicle.

Es exelete lugar para comprar carros buen servicio y buenos precios sin duda el mejor lo recomiemdo siempre a todos deberian de ingresar es buen lugar

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

I’ve been receiving emails regarding the cars, (MBZ S550 n Audi A8), that I’m currently interested in They have been updating me regarding the vehicle.

Overall I had a pretty good experience. I went there and got the car I wanted and there was no hassle. The guy was super friendly and helpful.

Many thanks to Mr. Rudy Mazas. I went in looking for a vehicle I saw online, when I arrived the vehicle and been sold already. I got an instant attitude, but here comes Mr. Rudy Mazas, very helpful and knowledge about the inventory on the lot. Once he understood my dilemma he wasted no time in providing a viable solution in obtaining a new vehicle to satisfy my transportation needs. Mr Mazas explained all the new technology and functionality of my new vehicle and all of the overwhelming available electronic gadgetry. A thousand thank you's to Mr. Rudy Mazas. I highly recommend him to anyone looking for a vehicle.

Service advisors excellent including Lou. The facility is new and you can view the work being done on your car. They are very friendly staffs

My experience there at west coast auto was good but the fact that I have to get a new bulb for my tail light and battery for my remote they should of have to replace that not me other then that very good.

Albert conducted the financials and extended warranty on the purchase of a pre-owned BMW X5 from Westcoast Auto Sales. The car was in excellent condition. We agreed on pricing and terms ahead of my visit. When I arrived, everything was in order and the closing process was quick and easy. No BS. no pressure to add on things (I asked for the warranty). Albert is a car enthusiast and appreciates how other enthusiasts approach the car buying experience. All around a very good experience at Westcoast Auto Sales.

Everyone there was very helpful. From sales to finance they made it a quick and easy experience. We love the car and would definitely recommend them to anyone looking for a car. Thank you Cesar and Argenis!

Outstanding service and knowledgeable team with Jerome and Ron.

Always a good experience! Very punctual, very professional!