Used 2015 Jeep Renegade for sale near Canby, OR

This 5 stars in for one employee in particular. Tim Gardner in the service dept. My little story... I had recently purchased my vehicle on April 1 & had to return it on April 4th due to the speakers, window and a little idle. It was now 4/16/2018 and my car was still not finished because the speakers were missing a part that need to come from Korea, they told me my car would be finished no later than Monday and that was a promise...So long story short everyone I spoke with said they would call me back and help me figure this out and no one did, they called with the same info about waiting for a part but no new news. Thankfully I called in 4/17/18 to check on my vehicle on when the part will be in and Tim (which was my first time speaking with i'm through these couple of weeks.) and he said the part was scheduled to arrive on 4/24/18 I was furious. Here I am driving loaner cars and not even able to enjoy my new car for a whole month. He listened to me and quickly went into action and said I am going to help you, we are going to fix this. Literally in 2 hours he called back said that they can get my car to a certain place and they can do it if I agree and also offered me a couple of other things and said I will get your car to you by today or tomorrow after he explained this to a manager. All in two hours! and I couldn't get a straight answer for two weeks! Tim called me when it left car max and when it came back and tested the stereo for me himself! He completely turned my whole experience back to a positive one again and now I am truly happy he went above and beyond and keep his word! He was very kind and put actions to his words! He is definitely the highlight of my week! now I can drive my new car thanks to TIM Gardner.! Thank you TIM! You don't know how happy we are!

Interior is wonderful, love everything about this vehicle. Drives great, looks great, and was very affordable. I just feel very safe in this vehicle and I love it.

It was my old cars time to go (Gloria) at work my coworker brought up CarMax as he just got a new pickup truck from them. My partner and I scheduled an appointment for a viewing Wednesday the 6th. I had to keep adding water to my car so she can take us there. I was nervous as this was my first time purchasing a car. IT WAS THE CAR IVE BEEN WANTING :) and Elijah Combs was our representative. He had great hospitality, customer service skills, had an amazing slime and over all made the experience of our first time comfortable and exciting!! ( I definitely had that anxiety lol) no tricks, no games. He helped us with getting set up with full coverage insurance and making sure we get our registration. I am very grateful to have had this thrilling experience and he was just as excited for us as we were. I definitely recommend him and the CarMax crew to any one whom is looking to get a new car. The rates are great and I can't wait to come back. Thank you Elijah Combs for making this journey worth wild.

Very upset got hit from behind and seatbelts didn't lock. Sent my husband into the dash. Any other time the lock when we stop at our driveway they lock