Van limped in with overheating problemsand radiator fluid leaks. Hatfield got me in within an hour (even though they looked busy). Located the problem with a cooling line leak, and not only fixed the problem, but sent us on our way without charging me for the parts or labor. What more could I ask from anyone. The repair got me to my destination in Tenn. and back home in Ohio without any problems. I could not thank them enough. By the way I just picked out Hatfield because they were the closest to us at the time and we were in need of repairs. I knew nothing about them at the time except that they were a Chevy dealership, and this type of dealership could help us right now. Service Dept. at major dealerships get a bad rap at over charging people. Not even close at this one. What a great bunch of people.
Thanks, again.
Vehicle available to be shipped to your home. Contact
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Carvana-Touchless Delivery To Your Home Review
Easy easy EASY way to buy a car!
by janders5511 from DealerRater.com
December 3, 2018
4.2 (5723 reviews)
My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder
Vehicle available to be shipped to your home. Contact
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Carvana-Touchless Delivery To Your Home Review
Selling to Carvana: super easy and no-hassle!
by Ajlee1216 from DealerRater.com
December 3, 2018
4.2 (5723 reviews)
This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!
I normally don't leave reviews, good or bad, but this is an exception. I have bought quite a few cars in my day and this is by far the best experience I've ever had. Tony DeJesus was an absolute pleasure to deal with and I would and will recommend anyone I know to go through him to get a deal done. I know I will always give him a call when it's time to start looking again. Great job Tony and great job Don Franklin Mitsubishi for the outstanding buying experience!
Chris
We found additional vehicles that are close to your year range.
My appointment was 9:30 am. I arrived at 9:27 am. The young lady behind the counter got my info & key - was friendly & very efficient. Told me I could sit in waiting room and she???ll let me know if anything comes up. Literally 15 minutes later I was walking out the door and leaving. Free coffee, water, snacks & super-fast friendly, efficient and knowledgeable service- can???t ask for more!
2017 Jeep Renegade Latitude Review
JUST WHAT I WANTED
by BRAD from NORTHFIELD
May 15, 2019
5
NO COMPLAINTS EXCEPT THERE IS ONE BLIND SPOT. I HAD A JEEP LIBERTY BEFORE. IT HAD THE SAME BLIND SPOT SO I AM USED TO IT.
We went in to just "Look" , Keith Jackson was very friendly and put no pressure on us to buy. We ended up buying our Ford Edge right then. The process was very quick and easy. He then took us to see Christopher Gillum who was very courteous and friendly. Christopher took it upon himself and went above and beyond to get us the best rate possible and made the car buying experience the "BEST" we have ever had. If you want a hassle free experience go in and ask for Christopher Gillum!
2018 Jeep Renegade Latitude Review
love it
by bubble1015 from san diego,ca
May 14, 2019
5
I was currently in the market for a new car. i had a 2009 KIA optima that was giving me trouble. I was debating on a SUV or a cross over and let me tell you this jeep renegade is the best cross over to find. I have 4 year old which means i have a big car seat but it fits in the car just fine. My son is tall and he has more then enough leg rove. The car is not to high or low its just right so you dont have to work about jumping up in the car. It can easily fit someone in the car that 6'6 With enough leg room. I'm 5'4 and its a perfect size for me. I didn't want nothing to big so this car was a perfect option. It feels like a big SUV but its not. I rented a jeep Cherokee for a day and it felt like it was the same size of my car from the inside. Im really happy i picked this car. My first jeep and i love it. Its such a mommy car
We were on a trip and were over three hundred miles from home when my 2014 Jeep Wrangler developed a sudden and ominous knocking in the drive train. It was a Sunday afternoon, we were tired, we had two hot and tired dogs with us. I found Glenns Freedom via google and went there. We taxied to a motel leaving the jeep there . Monday morning we were there at opening. I explained our predicament. We were escorted to a comfortable waiting area (dogs and all) given fresh coffee and told that they would do everything in their power to get us back on the road. It only took about three hours to fix the problem. We made it home thankful for the quick and friendly service we received. Then my wife discovered that she had misplaced a set of keys. Thinking they might have been left there I placed a call and asked. No less than three people took at least an hour out of their day to search the waiting area and restrooms. I received a call telling me this and a promise that I would be contacted if they were later found. I then received another call from the maintenance manager who had also looked and also promised to call if they were located.
I have never in all my life dealt with a friendlier, kinder, more helpful business.
2018 Jeep Renegade Latitude Review
The newest and reliable car I have ever owned
by SNtink from SALEM, OR
May 8, 2019
5
I love it. When I first test drove it i decided it was the vehicle for me. It may not be my dream vehicle but for now it is the most fitting. My husband did not like it at all and was not happy that I got it however since he first drove it he has actually driven it more than myself and said it's a very nice ride.
Van limped in with overheating problemsand radiator fluid leaks. Hatfield got me in within an hour (even though they looked busy). Located the problem with a cooling line leak, and not only fixed the problem, but sent us on our way without charging me for the parts or labor. What more could I ask from anyone. The repair got me to my destination in Tenn. and back home in Ohio without any problems. I could not thank them enough. By the way I just picked out Hatfield because they were the closest to us at the time and we were in need of repairs. I knew nothing about them at the time except that they were a Chevy dealership, and this type of dealership could help us right now. Service Dept. at major dealerships get a bad rap at over charging people. Not even close at this one. What a great bunch of people.
Thanks, again.
2017 Jeep Renegade Trailhawk Review
A Different Kind Of Jeep
by Hey Now from Pittsburgh Pa
April 12, 2019
5
I purchased it new, and have owned it for 2 years. In an era where all cars look the same, it separates itself from the pack! I love its unique styling, and while it’s a 4 cylinder, it’s quite nimble and handles well. From the outside, it looks quite small, but there’s more than ample room inside, with plenty of leg room. The built in Bluetooth allows me to never hold a phone, listen to music on my iPhone, and the Sirius XM makes sure I don’t have to listen to terrestrial radio! Alleged Jeep purists say it’s the fiat Jeep, so it’s the anti Jeep and I love it!!! And yes, I traded my wrangler in for the renegade, and I’m glad I did!
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2017 Jeep Renegade Limited Review
Great SUV
by Eileen_NYC from Bronx, NY
April 9, 2019
5
I think the interior could be better designed but overall, the way the driver seat and steering wheel can be adjusted is VERY THOUGHTFUL. I just prefer the old school bench seating across the front and the drink holders in front of you and the gear shift on the steering wheel. That middle business takes a lot of spreading legroom away.
We bought a 2010 Town and Country but needed another key fob programmed. Took the after market that EVERYONE else wanted double to program and the had it done in 30 mins.
2017 Jeep Renegade Sport Review
Just Awesome
by chrissy_j1724 from Houston, TX
April 6, 2019
5
So far I love this car/truck/suz. I small and perfect, so comfortable to drive, a perfect fit for me. I can't wait to take a road trip...
I normally don't leave reviews, good or bad, but this is an exception. I have bought quite a few cars in my day and this is by far the best experience I've ever had. Tony DeJesus was an absolute pleasure to deal with and I would and will recommend anyone I know to go through him to get a deal done. I know I will always give him a call when it's time to start looking again. Great job Tony and great job Don Franklin Mitsubishi for the outstanding buying experience!
Chris
2018 Jeep Renegade Latitude Review
Perfect car for our teenage granddaughter
by Brenda Farr from Norman Ok
May 7, 2019
5
This is the perfect size for Katie (granddaughter). She loves the jeep inside and out. She especially loves the stereo system. The color is just what she wanted.
My husband and I went in last week for a recall and they got us in and out with out an appointment . Michelle and phill I believe we’re definitely great at getting us taken care of so we could go on vacation! Will be returning !!
2018 Jeep Renegade Latitude Review
Our new family member
by Blushing with dependability from Billings, MT
May 4, 2019
5
When I drive this vehicle it's like I got a new home. I can see all around me. There is so much space in it it's wonderful especially the fold-down seats. And I'm sorry to say I can't keep the mud off of it but it seems to love it LOL!
Vehicle available to be shipped to your home. Contact
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Carvana-Touchless Delivery To Your Home Review
Selling to Carvana: super easy and no-hassle!
by Ajlee1216 from DealerRater.com
December 3, 2018
4.2 (5723 reviews)
This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!
2018 Jeep Renegade Latitude Review
Love My JEEP!
by Piper from Covington, Ga
April 30, 2019
5
1st Time Buyer & Was Perfect Vehicle For Me & Just Love All Tha “Bells & Whistles” & Just Looks Sporty & Sharp & So In Love With Tha “My Sky”
Vehicle available to be shipped to your home. Contact
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Carvana-Touchless Delivery To Your Home Review
Best service ever!
by TonyC2018 from DealerRater.com
December 3, 2018
4.2 (5723 reviews)
Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.
2017 Jeep Renegade Trailhawk Review
Has computer issues/glitches
by Myself from Wheeling, WV
April 2, 2019
3
The cruise control doesn’t work all the time. If you go on long trips, it’ll work 85% of the time. The timer on the windshield wiper doesn’t work. There are four settings: 2 work all the time, 1 never works and 1 works some times. It’s absolutely ridiculous. I would not suggest buying at all.
We recently purchases a new 2016 Silverado from Rod Hatfield Chevrolet. Jay Parks met us at the door and worked with us throughout the sales process in a very warm and friendly manner. The truck looks and runs great, and Jay quickly brought us up to speed on all of the new bells and whistles (our trade in was 14 years old)
Had been looking for a specific make and model car in a small model year window. The car I was looking for was between 15 and 19 years old and not very accessible. One popped up on Paul Miller Mazda website. I live over 600 miles from the dealership which by all reason would make this a very complicated process. I contacted the dealership and a sales person immediately responded. They went above and beyond on what most dealerships would consider an insignificant vehicle and sale. I made the trip to see the car (8 hours driving out there), there were some unforeseen issues with it and they made every effort to possible to help me with this car. They negotiated the price according the issues found in the car as well as making the financial and paperwork transaction run just as smoothly. This was a cash deal and they did for me that they were doing for all the other customers who were buying much much more expensive vehicles and obviously had a much greater profit margin. All the staff I encountered was awesome and willing to help. Everyone was exceptionally friendly and made you feel at home not at a care dealership. Will definitely consider making another trip over to them when I am in the market for another vehicle.
2018 Jeep Renegade Latitude Review
First new car
by Mary from Rocky Mount Virginia
April 29, 2019
3
Just left dealership new motor is on order. Motor was burning oil. Was time for second oil change was 3 quarts low. So time will tell if this works out.
We were looking to purchase one vehicle only and instead left with two! Everyone was so patient with me and my family, I had my kids with me and Chris Walls was so patient and understanding. Customer service is beyond expectations and everyone went an extra mile to keep my us satisfied. Right from the beginning, Chris worked with our price range and was very patient bringing us cars to try so our kids (yong kids) wouldn't have to walk. He was able to get us two cars with a trade in that we owed money to within our price range. We were shocked when he said it was a done deal! There's a room in the back with drinks , food and games for kids and after purchasing two brand new vehicles and trading one in it was a much thanked feature of the dealer. Chris walls was able to make a great business for us and we are so happy!!! Thank you Chris !! We will surely do business with you when our leases are up and I will recommend you to anybody who is search of a new vehicle. Thank you again ¿
2018 Jeep Renegade Sport Review
Happy to drive a yellow car again
by Jeep Beekeeper from Parker, Co
April 26, 2019
5
I bought the Yellow Jeep Renegade for the color, but so surprised how well the ride is as a driver and passenger. It is perfect for my Beekeeping hobby! Love it!
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