Came by to get car serviced.Was highly impressed with knowledge and respect your service gentlemen gave to myself, the co-workers and customers. Matt and Allen were very professional also indulge you with a fun humor to make time pass by. Just cant say enough for there caring and charming ways. I engaged with a lady in waiting area about how I would love to obtain service on a Saturday. I was astonished to acquire the head mechanic Chris were her husband.Also displeased when she replied " He will never work on Saturdays." I get slightly frustrated with this issue .
I am impressed with the service I received with BASSWOOD . I was given a loaner vehicle while my car was being repaired. Service was quick and I left very satisfied. By the way my name is Pastor Walter Turner. I own a 2011 sts caddy .
Took my Jeep Renegade Trailhawk in for routine oil change and tire rotation. Dropped my Jeep off late in the evening only to be greeted with a handshake by a very courteous Conway, Jr. Joseph Turner performed the service on my vehicle. Picked up my Jeep early the next morning as I had requested. When I went in to pick up my Jeep I was warmly greeted by Allen and directed to the cashier that was a real pleasure to talk to. The entire experience was excellent and I will recommend them to my friends. I will be loyal to this dealership not only for all my service needs but for future purchases as well.
Great service, Jim Viola was very helpful. Staff was very friendly. They made the buying process easy. I drove 85 miles to get the car I wanted, and it was worth the drive. The detail guys are good too. They detailed my car before I drove it off the lot. I would recommend them to anyone looking to buy a car.
My experience with Jim Viola, Brandon Cook and all the staff at Basswood was great and everything I expected: warm, comfortable, easy and professional. I highly recommend this dealership and Jim in particular.
I lived 2 hours away Alvin assured me that they could work out a deal online and he lived up to it we agreed on numbers and the car was detailed and filled up with gas when I arrived the whole process took 40 minutes
All I needed was somebody to give me a second chance!! Gabe put an add on Facebook and a friend tagged me from Rome Ga told me they got a vehicle from him and I needed to go see him! Erbody told me no! Not Basswood. Thank you Gabe
I was currently in the market for a new car. i had a 2009 KIA optima that was giving me trouble. I was debating on a SUV or a cross over and let me tell you this jeep renegade is the best cross over to find. I have 4 year old which means i have a big car seat but it fits in the car just fine. My son is tall and he has more then enough leg rove. The car is not to high or low its just right so you dont have to work about jumping up in the car. It can easily fit someone in the car that 6'6 With enough leg room. I'm 5'4 and its a perfect size for me. I didn't want nothing to big so this car was a perfect option. It feels like a big SUV but its not. I rented a jeep Cherokee for a day and it felt like it was the same size of my car from the inside. Im really happy i picked this car. My first jeep and i love it. Its such a mommy car
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.