excellent service department
Dave laws is top shelf and Matt is tops every one was very nice and helpful. Good job by all
have a good cay
Comfortable road trip vehicle
by Brian from Charleston, SC
December 26, 2018
The Grand Cherokee Summit with the 5.7L Hemi is probably the best road trip car I’ve owned. With the adaptive cruise control it practically drives itself. More than enough power, plenty of room and comfort makes for arriving at your destination feeling refreshed. With Jeeps 4wd, you also have the confidence that whatever the weather or road conditions you’ll make it. Great SUV!!!
All I needed was somebody to give me a second chance!! Gabe put an add on Facebook and a friend tagged me from Rome Ga told me they got a vehicle from him and I needed to go see him! Erbody told me no! Not Basswood. Thank you Gabe
2018 Jeep Compass Limited Left me stranded twice
by Waitingforafix from Ct
January 13, 2019
My 2018 Jeep Compass Limited left me stranded twice. Both times it would not start. They were unable to find the problem. Two trips to the dealer. First time it had a little over 200 miles on it second time 3,500 miles on it. Battery is good, charges, mechanic thinks there is something that is causing the battery to lose charge, but, is unable to figure it out. I am now involved with FCA Customer Care . Hoping for a fix to the car,as, it is fun to drive when it works. Comfortable for me , fun panoramic sunroof, and a nice radio. Though being worried every time I go to start it , is not a nice way to feel. This is a safety issue. I would not buy this car again...Too many hassles with the car and aspects of having to work with FCA. I am very happy to read of all the people that are loving their cars. It gives me hope..Be sure you purchase the extra rental policy with the car..
My husband and I would like to say and let EVERYONE know that if you're ever in the service center office at Basswood, Lenea will make you feel right at home and still maintain her job. She always has a smile and welcomes you in like family. Thank you Lenea Gourlay!
This is my first off road vechile.
by Maddog from Las Cruces, New Mexico
November 14, 2018
Previous to my 2017 Rubicon I owned a 2010 Liberty. It was good off road but the Rubicon takes off road experience to a new level. This is a sophisticated machine. I am not a rock hopper so I don't see myself spending money on lift kits. I can tell you that I will spend a lot of time taking moderate trails and climbing so testy hills through out Southern New Mexico.
Great service, Jim Viola was very helpful. Staff was very friendly. They made the buying process easy. I drove 85 miles to get the car I wanted, and it was worth the drive. The detail guys are good too. They detailed my car before I drove it off the lot. I would recommend them to anyone looking to buy a car.
Nice for the price
by hd88302 from Springfield , VA.
January 14, 2019
I really enjoy it. Plenty of front seat room. Great brakes. Rear storeage is very good.
I own the RENEGADE SPORT and it comes w/ a tire inflator , not a spare (???). I paid $322.00 and got a spare tire kit. Also , no satillite radio avail. on my model (????).
Jim was an awesome salesman. He was kind, pleasant and wonderful throughout the whole process. He was very flexible. Great man!!!! and great service. Everyone involved including Brandon in finance was excellent.
This car made my life easier
by Van3707 from Van nuys,California
January 14, 2019
When I saw this car for first time, I fall in love for its (car) and this car have everything that I need it and else this give me high technology for drive more safe
Bobby and the guys down at twin city are the best ,if u need a car or a truck u need to go there.Bobby really help us to get our Nissan,we really appreciate him.thanks again.
Best SUV I've owned
by Broncojay from Dayton
December 19, 2018
With the Hemi performance is amazing. Fuel economy is more than I expected especially on the highway. Driving is comfortable and exciting. Drive from Ohio to California the first week. From snow to sunshine the trip was better than I could imagine. Extremely comfortable and handled everything I put it through. Can't wait for the next road trip.
I have bought several cars from twin city. Bobby Ledbetter , is top notch in my book. He is very fair and will work with you in a way to help you get the car you want. Andy White is a terrific salesman working along side Bobby. Their staff consists of knowledgeable people, hard working and very helpful. As a matter of fact I just purchased a vehicle today for my Company. I highly recommend!!!
Most powerful stylish Jeep I’ve owned!
by CherylandRandy from Muenster, TX
January 13, 2019
Needed power for steep gravel road and I got it!! Tank-colored Sahara with Lift for off-road adventures! TOW PKG ... Durable, comfortable, and looks great!
my name is Fred Buban,i live in Tupelo,MS. an i've been in the car business for almost 40yrs. i came to Bobby Ledbetters Twin City Used Cars over memorial weekend to work the SUPER SALE,an that it was!!!! Mr. Ledbetter an his entire staff treated me like family,Thank You!!!!! an from what i witnessed anyone who came to the SUPER SALE was treated the sameway. Those who became new customers left with smiles on their face an still had money to spend because of the good deal they received at Bobby Ledbetter Twin City Used Cars!!!!! I highly recommend Bobby Ledbetter Twin City Used Cars to anyone looking for a different or another vehicle. .....Sincerly, Fred Buban
50k miles zero problems. luxury style are great
by Lovemyjeepgc from Yuba city ca
January 7, 2019
The longer we own it the more we love it. it gets good mpg its very quiet luxurious well put together and we feel save driving it.a very solidly made car.
I went to buy a car and Joey was the one to help me and he was great! Turns out he is very honest to! I left my car in a vehicle that we was test driving which I didn't have my wallet in there but a bunch of other things and I didn't notice if was missing till probably a week later and I blamed my fiance leaving the car unlocked and someone getting in the car to get it well probably 6 months later I went back to Joey and he amediatly noticed me and said he had something for me turns out he kept my purse in his car the whole 6 months and didn't forget! If I was going to buy a car from anyone it would be Joey! He is honest and hard working he did all he could to try to get me in a car that I wanted!
Jeeps are great cars
by Amieinla from Los Angeles
October 30, 2018
Jeeps are incredibly comfortable and rugged. They are dependable and easy to work on for mechanics. Hardly ever costs any money. Keep up on the oil changes and fluid checks and a Jeep will serve you well for years.
Michael Riggins was super helpful and an honest guy who took care of his customer! I bought a Tahoe out of state and shipped it to Texas. Super easy to work with Donohoo remotely. Highly recommend!
Absolutely love this vehicle
by msouterblight1 from Carrollton, TX
January 8, 2019
We bought a used Jeep Wrangler for my girlfriend, and she has had a smile on her face since that day. The only negative I can think of is the speaker system. It's a little underwhelming, but we plan on getting a custom system installed.
Everyone at the dealership was very friendly and professional. We got a great deal on our new Chevy Equinox and the entire process was quick and easy.
Great Adventure Vehicle
by AdventureHasNoEnd from Steamboat Springs, CO
November 11, 2018
Tons of fun to drive, and gets you anywhere you want to go. Flat folding rear seats makes for extra room that's very useful.
Quieter than previous generations of Wranglers with a more reliable motor, this is a dependable off-roading vehicle that's suited to all types of driving.
A great dealership with a large selection. No hassle from the sales reps which makes for a more enjoyable experience. See sales rep Mark Ford for a great deal. I highly recommend Mark and the Donohho dealership.
by Xavier from Madison, Al
January 14, 2019
I love everything about my jeep besides I'm used to having bucket seats for my son's car seat.... flat seats suck makes a huge differents with comfort.
Jamey Carson was a pleasure. He made the experience pain free. We found one issue during the test drive (windshield wiper issue). However, Donohoo is ordering the windshield wiper motor and repair free of charge. I would recommend this dealership.
by JT from Fl.
January 7, 2019
I love my Jeep Saharan but the back seats should be able to recline more because you sit to upright and it is uncomfortable, also when down it would be nice if they laid perfectly flat!
Drove from Virginia to purchase certified preowned Silverado 2500. Always afraid to drive that far to be disappointed, but not this time. Daniel, my salesman, was really polite, helpful and knowledgeable before and after the sale. All of the staff was professional and courteous. I will definitely make the drive to Donohoo again.
Love the way it feels and drives.
by Jlblucky from Jacobsburg, Ohio
January 12, 2019
I had no intention of buying a new car until I drove a rental Compass and just couldn't believe how it drove. I highly recommend test driving this car if you are thinking of buying a new vehicle.
We are so glad we chose Harbin! They treated us very well. Most dealerships we have been to have taken well over 3 hours but not Harbin, we were there for about 2 1/2 hours all together. They got us in a car we love with a great payment for something so new! We will continue to do all of our future business with them! Thank you.
Will get me through pot holes
by NicoleH home visitor from Huntsville AL
December 16, 2018
This car is what I was looking for. It meets my needs. I could use an extra step, to help me up into it sometime, but it’s just what I wanted.
The general manager and service manager went out of their way to reach out to me after a bad experience with the service department. They took actions to correct their lack of communication with me during the repair of my car! It’s not easy dealing with irate customers. They turned my bad experience into a good experience! Thank you!
most well built and solid vehicle i've ever had
by MrsBarrow from Montgomery, AL
January 14, 2019
this suv met all my needs: spacious with lots of room for luggage and camping/traveling, rides very smooth, almost feels like your riding in a boat, fully-loaded and pleasing to the eye =)
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