Used 2020 Jeep Wrangler Unlimited for sale near Sawyerwood, OH

Dear Mazda of Kent Service Department, I am writing to express my sincere appreciation for the outstanding service provided by one of your associates, Matt, in the resolution of a persistent issue with repaired of my passenger side window. I have been a customer for a bit over two months, and unfortunately, my experience had been marred by unresponsive service and unanswered calls regarding the window repair. Matt's exceptional professionalism and commitment to customer satisfaction turned my experience around completely. He took the time to attentively guide me through the process, addressing my concerns with utmost care and diligence. His responsiveness and dedication to resolving the issue demonstrated a level of customer service that I had not previously encountered during my interactions with the service department.

I love my 2020 Sahara Unlimited. She is beautiful but still drives and handles like a jeep, which is why I wanted her. The stock tires for the unlimited are bigger than regular tires, and makes her fierce! I have almost 30K on mine and have had no problems (knock on wood) whatsoever. It is a joy to ride with or without the top off. Easy to remove the driver and passenger top for a quick fun ride. Easy but a little heavy to remove the entire top, but totally worth it. I've even had it on the beach and it handles like a dream!

This was my first time car shopping so I didn't know what to expect or how to go about things. Then Dale came and took care of me and it was exactly what I needed. He relieved the tension because I was with my father and felt he would pressure me into a car I wouldn't want. But dale came and was awesome he gave me a nice run through and helped me narrow it down and showed me really nice selections. He just made it nice and easy and I felt really comfortable. I would definitely recommend a friend to this same spot. Thank you guys and Dale!

Purchased in August 2020 with 8.5k miles for $41k, headlights suck, tachometer, auto start stop, radio, running lights got completely messed up for whatever reason this year, dealer fixed all but start/stop for cheap but the vehicle idles rough and sometimes shifts odd. Now has 31k miles and hasn't had any major issues. Engine has lots of pep and it's fun to ride around in with the top off. Remote start and CarPlay/Android Auto work well but the vehicle feels cheap and is scary at speeds over 80 mph.

Everyone and I mean everyone I interacted with were very pleasant. I feel I got a good value for my trade in and got a killer deal on a lightly used Bolt. Tom Craig was an awesome seller who made sure I got a charging cable with my Bolt. Sarah who did the financing was very nice and easy going. It's great knowing there's good dealerships out there after being burned in the past. Keep up the great work guys!

We are excited to be proud new Jeep owners and look forward to all the fun we will have. Making memories with the grandkids. Rides great and has a lot of amenities

I took my car to do a oil change for the fisrt time. I think it was too much time to do just an oil change. Almost 2 1/2 hours. Other thatn that, the place looks good.

Safety is of not concern in a vehicle !! Jeep’s are tough and prove safe !! They also have the “adventurous fun” style and capability!!!

We have bought a few cars from Kempthorn at this point and they have not let us down yet. Each purchase has been pleasant. Great to deal with.

Staff is kind and helpful and they speed it up if you tell them you?re waiting for the car. They also explain the work they did very well.

we want to say how AWESOME Joey Frame was today in helping us get our awesome car He was hard working pleasant and sweet too :) Will do work with him again hopefully !!!

I had a good, no-hassle experience. Mike Baldwin communicated well and had CarFax printed out for our meeting without me asking.

I had a wonderful experience buying my new car! My salesman was very kind and helpful.

When we first walked in, we were greeted by Dale. He held the door open for us & asked if we had an appointment. I told him we looked at a vehicle online & received information from Joanne. She's the computer system. He showed us the Edge withv7500 miles, but it was beat. He then showed us several cars. We focused on Kias. We drove a few vehicles. I believe a total of 4. Not once did we feel pressured to purchase a vehicle. Dale was awesome! We then decided to purchase a 05 Kia Sportage hybrid. That is for me. We were then introduced to Mo, the sales manager. A great guy as well. Again, no pressure. Incredible. We filled out paperwork then we had to go to finance. That's where we met Randy. Again,another great guy! No pressure. I can't stress that enough. Long story short, my fiance & I left with 2...that's right 2 brand new Kias from your store! The 3 guys that we dealt with...Dale, Mo & Randy, nothing short of awesome. They made these sales with no pressure! We were there from 11 til 4! I can't thank these 3 gentlemen enough. They earned our business. From here on out, these 3 guys will be our 1st stop for new vehicles, for sure. We had a lot of laughs with your staff. It was a great experience! I'll certainly recommend this dealership to our friends.

Mike was my salesperson and Jared was my finance manager that were incredibly helpful. They had to deal with a challenging situation with their system upgrades, but navigated the situation perfectly and got me into my new car within 24 hours. I really liked working with them both and highly recommend the dealership!

Bought a new Jeep Wrangler from Wally Armour in December 2024. Excellent customer service and overall great experience. Would highly recommend

I just recently turned in my lease, and it was a great experience . Rob Zabol was very helpful. Ashley Huff also very nice, all in all a very good experience!

I just purchased a 2014 Corvette from Mackenzie and Howard and couldn't be happier. These folks were honest from the get go and the car was exactly as promised. I would highly recommend using Jeff's for your next vehicle. I know that I will. Traveled all the way from Durham, North Carolina to purchase this vehicle.

Excellent experience, from start to finish no issues. I have recommended to a buddy in the market for new truck. Thank you.

Anthony and the rest of the service dept crew are very helpful. We appreciate your attention to detail and getting their work done efficiently.

I just had a great experience purchasing a 2024 Kia K5 GT from Medina Auto Mall. A huge shoutout to Joseph Strasz, who was exceptional throughout. He was straightforward, flexible, and very knowledgeable about the car. I had plenty of concerns and questions (I’m that type of guy), and he patiently addressed every single one. He also made sure I had the opportunity to thoroughly test drive the car before finalizing the deal - on curvy roads, highway, walk-around in a parking lot. His transparency and professionalism made the car buying experience enjoyable (as it should be!), and his friendliness helped minimize the usual stress I have. I also want to mention that the entire team was helpful and chill. They laid out all my options clearly, but I never felt pressured to buy anything I didn’t need - whether in sales or finance. On top of getting a great deal and financing, they even delivered my car to my home, 90 minutes away. They offered this service, all I had to say yes. If you're in the market for a vehicle, I highly recommend Medina Auto Mall and Joseph Strasz. We chatted a bit, and I know he’s in this business for the long haul because he genuinely loves selling cars and has many years of experience already. When you’re there, Joe is your guy!

It’s currently summer 2025, I’ve owned my 2020 Wrangler Sahara since spring 2021. I LOVE my jeep and have had ZERO issues with it. This is my 2 nd Wrangler, first one was 2915 New. No issues with it at either. Mine is a 4 cl turbo. I didn’t want that I wanted a 6 cl. My husband convinced me to buy it and I’m glad I did. I have 59,000. Miles currently and I haven’t had to replace anything besides general maintenance.