This is how a car buying experience at dealerships should be
by Volvo Lovers From VA from DealerRater.com
December 3, 2018
4.8 (1579 reviews)
Everyone here are consummate professionals, from Miguel's energy and drive, Anthony the manager's on point price guarantee and outreach, Marva's financial expertise & Corey's meticulous walk through of all the purchased car's various features - we simply couldn't have asked for more. This is how a car buying experience should be. Period. (And we would know as this purchase was our 13th vehicle, and our 7th Volvo purchase in the past 32 years. :-) This is the kind of dealership you want to return to and we may just do that with our kids as they look to getting their cars in the near future. We traveled well over 1.5 hours from Virginia due to the efforts of Miguel and Anthony since the outset. Anthony and team, do please keep up the great work, and Volvo America should be proud of Annapolis Volvo as a key standard bearer for quality service!
2016 Jeep Wrangler Unlimited Sport Review
Happy with my choice
by Bigdman from Columbia Heights, Minnesota
May 9, 2019
5
This vehicle is comfortable, I was looking to downsize and the wrangler met my needs. I'm happy that I chose this type of vehicle. I've always wanted one.
We have dealt with Preston previously and have never been unhappy with their service - both in purchasing a vehicle and when the vehicle had to come in for routine service or minor concerns with the vehicle. This was our first service call for this vehicle and we are very pleased with what was done and the service the staff provided.
2017 Jeep Wrangler Unlimited Sport Review
Beautiful jeep.
by Kc_boy from Kansas City
May 3, 2019
5
This car is beautiful but I have to get rid of it. It's a nice jeep tho. Good at off roading & crusied with the hard top off.
Fitzgerald Annapolis Mazda is top notch. Every facet of this dealership is consistently excellent. The customer service, new and used car buying experience, service department, sales associates, managers, quality of product, and genuine interest in providing excellent value for the money you spend are all far and away better than any other dealer we've ever used across nine states and a foreign country (we are military). We purchased a new Mazda from Fitzgerald's in Dec 16, and at the time we thought the car-buying experience couldn't get any better (see my review on 10 Dec 16). But, they went ahead and outdid themselves. Recently, we purchased a used BMW from Fitzgerald's and after driving it off the lot, discovered a hard to detect, yet fairly common (and fairly expensive) mechanical issue. Understanding the dealership had no further obligation toward us and our vehicle (e.g. no warranty), we contacted them right away about what we guessed would be a fairly significant repair. Not only did Fitzgerald's respond to us immediately, they arranged to bring the car in for repairs, provided a loaner vehicle, and had our BMW back to us in a matter of days. There was no wrangling, negotiation, or delays; and, they treated the repair as if it was under warranty! I can't guarantee they'll treat every situation this way, but I can guarantee this...the next time we are looking for a new or used car (probably later this year), our first and only stop will be Fitzgerald Auto Mall in Annapolis.
2015 Jeep Wrangler Unlimited Sport Review
Very nice to drive. Had one that I traded. Very re
by Robert F from Mesquite tx
April 9, 2019
5
I will be a lot happier as soon as my leather arrives at the dealership for install. Already got many compliments on the jeep. It's gonna look really nice with leather
GREAT DEALERSHIP!!!
Alan M. Made my first experience at Annapolis BMW feat. I didn’t purchase from Annapolis but will definitely be back for my further services.
2014 Jeep Wrangler Unlimited Sport Review
Love this car.
by Dettegribbs from Scottsdale, az
April 25, 2019
5
It’s so fun and practical. It’s a rough ride, but that’s to be expected. I traded in a Tesla together another Wrangler, I liked it so much.
I have purchased 2 Toyotas and 2 Fords before but this Labor Day was the very first time that I felt like a real sales person SOLD me a car.
Mark Rivers was not only a true Honda expert with a very good knowledge of the pros and cons regarding market competition but a kind and polite gentleman who answered all my questions and provided me with all the information I needed to make my decision.
Together with his boss, John Violet and Steve in Finance, they were truly committed to help me get a new car. They did a wonderful job and got me a better rate than the one I had in 2013; gave me a very good price for my trade-in; total loss and gap protection; 100K/6 yrs warranty; free car service plan for 4 years and made my first payment go as far as November 1st!
I must say that I really couldn't ask for more and that I regret not being a Honda customer before because they truly know how to treat their customers.
And best of all, I'm loving my new CRV!
2012 Jeep Wrangler Unlimited Sport Review
A lot nicer than the old ones
by Jeeping again from Munith mi
May 7, 2019
5
I bought the Jeep because I like them and have owned a few. I always sell them because I got sick of the ride and lack of interior room. The 4 door jk is very nice and a lot smoother ride than the 2 door models. I have 2 small children in car seats and they fit fine in the back seat
No other dealership does it like Koons. I hope I never have to buy from another dealer. They really know how to treat their customers.
2019 Jeep Wrangler Unlimited Sport Review
STRONG and SEXY in one package
by 4Kona from Euless, TX
May 6, 2019
5
I have been a luxury car driver for more than 2 decades, and finally decided to get something FUN. Purchased 2019 JLUR. This is a beast!. Will climb over darn near anything right off the dealers lot w/out having to do lift kits and all of the extras that people spend money on. The freedom panels come off and store in the back easily and can be done by 1 person. This gives you the feel of the classic 80's Targa top, or a convertible. Going to enjoy this vehicle for YEARS to come!
Charlie sold us a van and a truck. He was the best, sorry he is gone😢 Keith has always taken care of us in service. He has always given great advice, taken care of whatever needed to be done and we trust him completely!
2018 Jeep Wrangler Unlimited Sport Review
JL Unlimited is a True Wrangler
by Jeepian from Los Angeles, CA
April 29, 2019
5
The JL Unlimited is exactly what Jeep set out to make. Add in unexpected comfort and ergonomics and you have a great daily driver and killer off-roading machine.
Purchased a 2015 Ford 150 CrewCab 4X4 at end of year sale. Got a great deal on Trade of 2011 F150 and sales staff got me the price I wanted. Great Dealership!
2014 Jeep Wrangler Unlimited Rubicon Review
Great car, love it!!!!
by Wrangler lover from Las, Vegas
March 24, 2019
5
The Jeep met all of needs..... absolutely love it!!!!! Would buy again from LV Cars. Thank you so much Robert and Angie ..... you are the best
Quality of repair can't be determined since little time has elapsed since repair was done. However, past experience with Toy K. has been excellent so I assume such will continue.......(Donut was good too).
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