The JL Unlimited is exactly what Jeep set out to make. Add in unexpected comfort and ergonomics and you have a great daily driver and killer off-roading machine.
We have dealt with Preston previously and have never been unhappy with their service - both in purchasing a vehicle and when the vehicle had to come in for routine service or minor concerns with the vehicle. This was our first service call for this vehicle and we are very pleased with what was done and the service the staff provided.
2014 Jeep Wrangler Unlimited Sport Review
Love this car.
by Dettegribbs from Scottsdale, az
April 25, 2019
5
It’s so fun and practical. It’s a rough ride, but that’s to be expected. I traded in a Tesla together another Wrangler, I liked it so much.
Quality of repair can't be determined since little time has elapsed since repair was done. However, past experience with Toy K. has been excellent so I assume such will continue.......(Donut was good too).
2017 Jeep Wrangler Unlimited Sport Review
Beautiful jeep.
by Kc_boy from Kansas City
May 3, 2019
5
This car is beautiful but I have to get rid of it. It's a nice jeep tho. Good at off roading & crusied with the hard top off.
Fitzgerald Annapolis Mazda is top notch. Every facet of this dealership is consistently excellent. The customer service, new and used car buying experience, service department, sales associates, managers, quality of product, and genuine interest in providing excellent value for the money you spend are all far and away better than any other dealer we've ever used across nine states and a foreign country (we are military). We purchased a new Mazda from Fitzgerald's in Dec 16, and at the time we thought the car-buying experience couldn't get any better (see my review on 10 Dec 16). But, they went ahead and outdid themselves. Recently, we purchased a used BMW from Fitzgerald's and after driving it off the lot, discovered a hard to detect, yet fairly common (and fairly expensive) mechanical issue. Understanding the dealership had no further obligation toward us and our vehicle (e.g. no warranty), we contacted them right away about what we guessed would be a fairly significant repair. Not only did Fitzgerald's respond to us immediately, they arranged to bring the car in for repairs, provided a loaner vehicle, and had our BMW back to us in a matter of days. There was no wrangling, negotiation, or delays; and, they treated the repair as if it was under warranty! I can't guarantee they'll treat every situation this way, but I can guarantee this...the next time we are looking for a new or used car (probably later this year), our first and only stop will be Fitzgerald Auto Mall in Annapolis.
2016 Jeep Wrangler Unlimited Sport Review
Happy with my choice
by Bigdman from Columbia Heights, Minnesota
May 9, 2019
5
This vehicle is comfortable, I was looking to downsize and the wrangler met my needs. I'm happy that I chose this type of vehicle. I've always wanted one.
I had a recurring issue with the access door for my 2007 Tacoma - I had brought it in unable to open the door or even access it and it was repaired. Three weeks later the door jammed again, I called Donald and he made sure that the same tech worked on this door, and together they fixed it without needing to replace parts, at no charge and showed me how I could handle this in the future without needing to bring the truck in. He noticed I had bought a cabin air filter and took it upon himself to install it for me as I checked out. He went above and beyond the customer service role. Great Job.
2019 Jeep Wrangler Unlimited Sport Review
STRONG and SEXY in one package
by 4Kona from Euless, TX
May 6, 2019
5
I have been a luxury car driver for more than 2 decades, and finally decided to get something FUN. Purchased 2019 JLUR. This is a beast!. Will climb over darn near anything right off the dealers lot w/out having to do lift kits and all of the extras that people spend money on. The freedom panels come off and store in the back easily and can be done by 1 person. This gives you the feel of the classic 80's Targa top, or a convertible. Going to enjoy this vehicle for YEARS to come!
A few months ago, I purchased a used Prius from Koons Ford Security. That experience was pleasant and the car has been more than satisfying. Free as a benefit of the service agreement I opted for when making my purchase, the time came for my 1st oil change. Without any paperwork I scheduled an appointment and headed over. Although I didn't realize it, the Annapolis Koons Toyota dealership is actually a separate and completely different company from the Security Ford Koons dealer. Rather than point out my error, or hit me with an unexpected charge, Alex Clothier, the Assistant Service Manager, on nothing but my word, simply alerted me to the technicality while in the same breath assured that he'd be happy to honor my agreement and service the vehicle. It's clear that whichever Koons brother's dealership you patronize, upholding the honor of the name and satisfying customers are values of utmost importance. As I sit waiting for my service; which no doubt will be faster than the time it takes me to proof read my review, I can think of no better way to spend my time than sharing my experience for the benefit of other customers.
2012 Jeep Wrangler Unlimited Sahara Review
A lot nicer than the old ones
by Jeeping again from Munith mi
May 7, 2019
5
I bought the Jeep because I like them and have owned a few. I always sell them because I got sick of the ride and lack of interior room. The 4 door jk is very nice and a lot smoother ride than the 2 door models. I have 2 small children in car seats and they fit fine in the back seat
GREAT DEALERSHIP!!!
Alan M. Made my first experience at Annapolis BMW feat. I didn’t purchase from Annapolis but will definitely be back for my further services.
2013 Jeep Wrangler Unlimited Sport Review
Jeep Wrangler Unlimited - 2013
by Karlee from Spokane, WA
April 2, 2019
5
This vehicle met all of our needs from comfort, Style, performance you name it. I highly recommend the Jeep Wrangler Unlimited for anyone looking for comfort and reliability in the PNW.
Koons has the best customer service team I have dealt with. Their Technician do an excellent job on the vehicles so I look forward to actully buying a car from them in the future. Thanks " Tia" for helping me with my Camry.
Boston to Annapolis
2017 Jeep Wrangler Unlimited Sport Review
It’s a Jeep thing
by Bigdog from West lafayette ohio
May 3, 2019
5
Well kept collectors edition 75th anniversary one of a kind. Garaged . Maintenance up to date. Sharp vented hood. Alpine stereo great speakers. All original equipment, made to enjoy the weekends and summer months
My experience seems to somehow get better every time!
2011 Jeep Wrangler Unlimited Sport Review
Mechanics Told Me it Never Comes in the Shop
by SBD555 from Vista, CA
April 4, 2019
5
I heard 2011 was a great mechanical year for the Jeep Wrangler. Thus far, it's lived up to its reputation. A few problems here and there, but that's to be expected during the natural life of a car. My problem is finding someone who is a good diagnostician and/or who is honest and willing to fix my car in lieu of trying to sell me a new one.
Andrew Hopkins went above and beyond when discussing the features and finalizing the purchase on our new Escape. In addition, he delivered the vehicle to our establishment the same day we agreed to a deal. I could not ask for a better experience!
2012 Jeep Wrangler Unlimited Sport Review
best performing Jeep out there
by Jeep man from Milford Michigan
May 2, 2019
5
This car looks good and drives good and at the same time if you want you can use it to have fun too , I’ve never been in an accident or done anything to the car to effect it .
Robert Carter and his team were extremly helpful, kind and informative. I would recommend friends and family to come to this dealership. Mr. Carter educated me and my family about every car option we had in mind from details about the interior design to the exterior lights and features.
2017 Jeep Wrangler Unlimited Sport Review
Fun and safe
by Happy Customer from Fort Worth TX
April 9, 2019
5
It is in exceptional condition and I feel safe ... it will work great for me and my fur kids. I will love taking top off and take drives in the country
Charlie sold us a van and a truck. He was the best, sorry he is gone😢 Keith has always taken care of us in service. He has always given great advice, taken care of whatever needed to be done and we trust him completely!
2013 Jeep Wrangler Unlimited Sport Review
good looking and fun
by Kelli from Nacogdoches
April 2, 2019
4
this car is the perfect for anything whether its your first car, an every day car, or a toy for the weekends. very fun car
No other dealership does it like Koons. I hope I never have to buy from another dealer. They really know how to treat their customers.
2015 Jeep Wrangler Unlimited Sport Review
Very nice to drive. Had one that I traded. Very re
by Robert F from Mesquite tx
April 9, 2019
5
I will be a lot happier as soon as my leather arrives at the dealership for install. Already got many compliments on the jeep. It's gonna look really nice with leather
Big upgrade from my jeep wrangler sport. Nice to have all the added room. Cant wait to pull my boat and go camping. Would highly recommend the wrangler unlimited
This vehicle was upgraded on the performance and the suspension. Runs fast with high stability. Strong engine but gas saver. We use it mainly for shows in our company.
Thank you JIMMY Musto for fixing my problem after several months of issues after recalls were worked on my car at another location, car just was not the same and you fixed all the problems less then a few hours, 5 Star Customer Service, SIR. Thank you so very much ... If I ever have a problem I will only see you ! Honest, caring, professional, what else could you ask for these days ! Bravo !
2011 Jeep Wrangler Unlimited Sport Review
I love my new Sahara Unlimited.
by K_lady from Detroit, Michigan
December 21, 2018
5
This vehicle handles well in all types of weather and terrains. It is classy enough for me, an older lady 50+, and I have turned heads numerous times. I love driving it, and now my husband wants one too!
Went in just looking and were offered a deal we couldn’t refuse. Joe was very personable and treated us like people rather than a quota filler.
2013 Jeep Wrangler Unlimited Sport Review
Love my Jeep!!
by Debbie from Cañon City
March 22, 2019
5
Jeep has come a long way. My first jeep was a 1995 wrangler..which I loved. The comfort level in today's jeep is comparable to any mid size car, yet you still have the ruggedness...of a Jeep!!
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