After months of searching, this is where I finally found my dream car! Sales rep Michael was a ton of fun during our test drive and made me feel really comfortable in the car and answered all necessary questions. The sales managers were patient with me while I spent most of the afternoon making my decisions and consulting others for input. The detailing team made great work of my car when I asked for a pretty major transformation in taking off all the plastidip that the previous owner applied all over the car. All in all I trust this team and am so excited to have my new car.
We had a great experience purchasing our vehicle from this dealership. Barbara and Kylor were absolutely phenomenal. We purchased an electric vehicle and they did everything in their power to get the car charged and ready for us. Honestly, they went above and beyond to ensure that we had adequate equipment for the vehicle. We were able to ask questions and received knowledgeable answers. If they didn???t know the answer right then, they researched it and within minutes had an accurate answer. The energy of both Kylor and Barbara was fantastic. They seemed just as excited about the vehicle as we did and that was greatly appreciated. If you are looking to purchase a vehicle from a place that puts all the information right out there for you honestly (no issues they are trying to hide), and allows you time to make your decision (doesn???t rush you into an answer), we recommend this dealership and seeing Barbara and Kylor. Even the finance department was pleasant and knowledgeable.
The Horne Auto group, with out a doubt one of the best dealerships around. Horne Kia specifically, Amazing facility. Very user friendly, high class, yet everyone is treated equally. The amount of help,with questions,service,amenities is nothing short of amazing! I have purchased from them before and would recommend anyone to buy from them.
Horne Kia is a great place!! I don???t know much about the whole car dealership stuff but Barbara was sooo nice and helped me find the perfect car for me! Wendy was a great finance manager any questions we had she made sure to get the right answers. They both had great personalities made me feel very comfortable!
Quality dealership with all the amenities. Service personnel were helpful and eager to make my visit short and sweet. I was able to use a great loner car when my Mini’s service would take extra time to finish. Much appreciated!
I arrived a little early, and they took my car right away. I was out 5 minutes after my scheduled time. We have purchased six Kias here and we will always deal with Peoria Kia. Kudos to our long time service rep, Larry Orris.
Peoria KIA should suggest to customers that they inspect their new vehicle while taking delivery. My vehicle has a dent in the rear that I did not notice because the salesman focused on interior features. That day was hot and humid, very uncomfortable, and the delivery process took place in the hot sun. Earnhardt Hyundai, where I bought a G90 last August, delivers vehicles in a comfortable garage setting while encouraging buyers to inspect their new vehicle. Peoria KIA should do something similar.
Prompt timely service. Excellent customer service. Love my service dept at Kia. I would recommend the service dept to friends but not to but a vehicle.
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