Eddie Johnson was great, they even fixed my radio that was out of warranty. Sue McCloskey. I would highly recommend them to a friend. Eddie Johnson called and followed up after the sale at least twice to see if everything was ok. I have never had a car dealer do that.
I purchased my car from keffer kia almost two years ago (wonderful experience) and I regularly take my car back there for maintenance (oil changes, tire rotation, etc). I have never had a bad experience with the keffer kia service department. They are always fast and thorough with servicing my vehicle. They continuously make me feel like a valued customer and I have never felt like they were trying to pressure me into unnecessary repairs/services.
The staff && process was smooth && pleasant. Great service very understanding. Took my wants and made it happen. I recommend this place to anyone. Being a woman and buying a car dealerships often try to take advantage of you but not this place.
This place is awesome the Manager is AWESOME!! I worked with Casey and she was the very best! She went above and beyond to make sure that I got the car that I wanted!! I would definitely purchase from them again!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
First of all, didn't have any idea that I would be driving off the lot in a brand new 2019 Kia Soul. Mr. James Lawrence service was outstanding!! He went above and beyond the call of duty and I definitely recommend him to anyone who wants a great deal!! The Hendricks lot itself was stellar!!
Bar-none, this was the best experience purchasing a vehicle. I didn't even have to enter the dealership! Found the exact car I wanted on-line, contacted the dealer, worked with James on a few phone calls and took possession of the car the next day, even brought the car to me and picked up my trade. Terrific customer service, I missed initialing one of the papers, and he brought it to me the next day at my office. This is my second car purchased @ Hendrick Kia, and this was an awesome experience. Thanks James!
Jennifer made the experience of purchasing my 2018 Honda Accord EX-L fun and exciting. She took extra time to connect and answer all of my questions. Her passion for changing people lives through car buying is out of this world. You can honestly tell it's not just a job to her but she loves what she do. I would recommend her to everyone I come in contact with. Thank you Ms. Jennifer Baker and to the friendly staff at Honda of Concord.
Car buying process made easier than thought possible here.
by ME213 from DealerRater.com
November 1, 2018
I detest the idea of having to go through the process of buying a car. However, Bob (Robert Sturgill) made my experience of car buying easier than thought possible. He is very personable, kind, attentive and kept the experience light and humorous. I appreciate that he took the time to really listened to my concerns and criteria about buying a car. He was diligent until I was satisfied with the ultimate result. Thank you, Bob!
I used both their local store and their website in searching for cars. I was very surprised that when i submitted a question late one night and was called within one hour. The Sales person was very knowledgeable about their stock.
Micheal was so helpful. He worked very hard to get us the deal we needed. Michael went above and beyond to make sure each part of our experience was perfect. I highly recommend the Kia place and Michael Blackwood.
I was very satisfied I had a trade that I was still making payments on they were able to help me get into a new car. And trade in mine they answered all my questions I had regarding my trade. It was the best experience I had thanks
Super accommodating and understanding. Highly recommend!
by ashleyB222 from DealerRater.com
December 2, 2018
My experience was exceptional. I had been working with the Paramount in Asheville, NC and Justin was more than willing to get caught up on my experiences there and whatnot. The car I was interested in was cleaned and detailed before I arrived and I did not feel rushed at all through the test driving experience (something I often felt when test driving elsewhere.) I never once felt a sense of frustration from the team and they were able to walk me through the process, step by step. I would honestly recommend this dealership and felt that all the sales persons were communicative and kind. Thanks so much for helping me!
Came in to buy a car. Worked with Tristan and Mike.. seriously nice guys! Made the buying process enjoyable and fun! Then we left and realized hours later we left our garage door opener in our trade in. I emailed Mike to let him know I would swing by .. within minutes he replied that he had it and to drop in when I could. When I finally made it in neither Mike nor Tristan were there but another staff member knew exactly where it was etc. Talk about communication!! Great service and great guys! Oh and we love our new car!
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