Used Kia Optima for Sale in Murfreesboro, TN

I just recently bought a Cadillac Escalade from Latfe and I am highly satisfied!! I live in Central Alabama and he went out of his way to make sure I got what I wanted. He drove all the way to the state line just to deliver the car to me!! If your in the market for a quality used car Latfe is the man to see!! Very highly recommended

This was a great car! Amazing gas mileage and very reliable. I highly recommend this car for anyone that's looking for a affordable car that has great gas mileage.

I went in with fairly poor credit and was looking fo buy my first vehicle. The manager came and spoke to me personally and scheduled me an appointment for the next day. When I arrived, it was raining and they met me at the car with an umbrella!..Its the small things really...Anyhow, my sales associate was Joseph and he was not at all what I expected out of a car dealer. He wasnt pushy, but confident. He knew his stuff and was on the phone with banks for several hours. He found a deal we could both agree to and I bought my first car! Love it and I highly recommend this KIA. Also note, the owner was super friendly and would come around and talk to customers the entire time I was there. He made me feel welcome. Other car dealerships I feel like Ive been tossed into a shark tank and if i didnt express interest in buying right then and there, I was ignored. I was never ignored here but i also wasnt constantly badgered by a salesperson.

The exterior was amazing it drove great, I really liked the fact that this website help me find the car I want. Overall I had a great experience with this.

The OPTIMA 2015 was a good car to own for me. The look and color was right, driving the car felt sexy with speed, I saved a lot of money on gas. BUT, the passenger seat was too low. NEEDED the SEAT Lumbar support and Seat Cushion Height. OVERALL NICE CAR TO HAVE. PS The maintenance plan was Affordable

This vehicle is better than what I expected, I would definitely recommend this vehicle to a friend. It’s very roomy and comfortable to drive in.

This was my first car buying experience, on my own. I was quite apprehensive, as I had heard horror stories about people being pressured to buy what they really didn't want by pushy salesmen. Ben Auert was friendly, professional, and patient. He took his time and made sure that I understand every part of the car buying process. At no time did I feel pressured or bullied. Ben even took the time to help me get the bluetooth/UVO app set up in my car. I now have a my first new car, a 2019 Kia Soul, and I couldn't be more pleased! Thank you Ben and Universal Kia!!!

I am a big and tall guy 6'5 and I had plenty of leg room in the 2019 Kia optima. I am a tech guy so I love all the tech features in the New kia optima and the panoramic roof is nice! The engine has get up and go and it's a 4 cylinder! Roomy trunk, just a great car

Let me first state up front that I do not like visiting dealerships and searching for a vehicle. That said, from my first contact with the Internet Sales Consultant, Heather Fowler, to the last contact with Mo in Finance, the customer service was outstanding. When I first spoke with Heather over the phone and then met her as my first contact at the dealership, she was not trying to sell me something but rather have me experience something; now that's a great business model. My greatest and longest contact was with Sales Consultant Melvin Williams. Before we even got to a conversation about a vehicle, he was outstanding in developing a rapport with me; so when we got around to discussing my vehicle needs, it was so easy. For example, when I shared with him that my son had been in an accident in our vehicle, his first response was not about the damage to the car, but "How was my son". The old adage rang true with Melvin which says "People don't care what you know until they know that you care". The things I liked most about Melvin were 1) that he was a consummate professional; 2) that he was extremely knowledgeable regarding not only the vehicle products of his dealership but what was and was not possible (straight forward matter-of-fact responses); 3) that he was an active listener and sensitive to our vehicle needs; and 4) that he demonstrated a "fighting for the customer" and a "we will make this happen" attitude. Having been in customer service management for the better part of 20 years, I know the difference between mediocre customer service and above-and-beyond customer service; Melvin certainly gave us the latter. If all Universal Kia associates are like Heather, Mo and Melvin, then the dealership is in excellent hands and its bottom line will reflect that. We are extremely satisfied with our vehicle purchase. KEEP UP THE GREAT WORK! My wife and I have now become Universal Kia fans!!!

Met my needs as anticipated at time of purchase , I wanted good gasoline mileage and a CPO warranty. The bickering I purchased met all of my requirements.

Wife and i were here from Indy to visit our son's family. Came in Thursday night, meetings on Friday and took 2016 Kia Optima to Universal KIA to check out lighting problem which had developed on what down. Indy dealership had serviced issue prior Monday, but did not notice that an interior lighting system was actually shorting out fuses. Universal Kia found the short, determined the fix and attempted to get parts in so we could have car for drive back to Indy on Sunday. Unfortunately, ONLY available part (not a frequent problem apparently on Kia's) was in California and couldn't be in until Sunday for Monday repair. MICHELLE RANDOLPH did the legwork, advised me of issue and helped me understand what a weird issue this was. Michelle also came up with the idea of pulling the needed spare parts from another 2016 Optima so my car could be fixed; they'd replace faulty parts on in stock model once they arrived from parts supplier. OUTSTANDING service received, which to me says that Universal Kia really cares about provide excellent customer service! Thank you Michelle for your help with our issue!

The Kia Optima is hands-down the best car I have ever owned very comfortable stylish classy it’s always been my dream car now I drive one! Lucky Me my next car will be a Kia optima!

Very determine to help even with low score treated like a Person not a credit score and very understanding especially if the payment doesn't fit our budget @ that Point i was ready to go Jay kept working hard @ it and Mr Derek camed over and said what can we do too please Yawl not him and they work as a team i loved that reminded me of my New England Patriot's team 🏈🏈🏈 all fun and game's they give us a chance after being turned down by your others KIA car lots franklin and Murfreesboro they looked @ us if we wasn't worth their time....Derek Jay and Hal we thank you and Hal for always being Polite and returning my call's i probably could go on and on here what it comes down not about the credit score most of the time you lose business's but KIA of Hickory Hollow they treated us courtesy and integrity we was discouraged going but was feeling overwhelmed coming back this is the place to come i would tell anyone who thinks that can't buy a car...

I was really happy with the car when I first purchased it 2 years ago and it continues to please. I like the roomy interior, the impressive power it provides from a 4-cylinder engine, its gas economy, and its attractive appearance. The interior's 360 degree visibility is bad, and the electronic motion/object detectors have prevented problems on numerous occasions. The occasional availability of the rear camera has yet to be of any significant assistance. Better visibility of those remote areas around the car would have minimized the need for electronic assistance. Some day I'll figure out how to use all the electronic controls. Or maybe not.

Mr. Ronnie & Mr. Mike Of Universal Kia are absolutely amazing! I am grateful for their time and great customer care. They are a true example of those operating in excellence. Thanks again gent???s & Universal Kia HH Kindest regards, Natasha O.

I am really impressed with this car. It gets greater mpg than my previous comfortable sedan. I love love love the features. I was surprised at how easy it was to get in and out of since it sits a bit lower than my slightly larger previous car. I saw a Jaguar on the road that looked just like it and i paid a lot less. It makes me feel younger it looks so good and sporty. I do like it more as i drive it more. Rides well on the road better than the smaller model.

We purchased a 2014 Kia Soul in October 2014 with Shon Gilbert and came in for service on that car. We spoke with Shon and decided to test drive a new Kia Niro. We fell in love with the car and because Shon knows how to make "dreams come true" - we drove off in our brand new kia! When we purchased in 2014 we were coming out of a very difficult, financial period in our lives - Shon walked us thru every step and was very encouraging and while we didn't expect to leave with a new car that day - Shon did. So...here we are again - and Shon led the way with exemplary service and knowledge - making the process as comfortable and stress free as possible. And once again we went home in a brand, new car! We love Universal Kia - the atmosphere, the staff and the service! The culture in that dealership is one that reflects how we like to do business!

Lexus options at a Kia price and 36MPG!! 73,000 Miles since new and not one repair. Incredible value for the money! I have owned Three Kia's and loved them all.

This was a pleasant and positive experience. I went in just to get information to finance through my bank. Two hours later, I drove out of the lot with my new 2018 Kia Rio! Ronnie was amazing!!! Amy was friendly as well. Both made this a happy memory. Thanks for a great experience buying my first brand new car. As a side note, if you use this review publicly, please do not put my last name due to privacy issues.

This car gets great gas mileage, amazing get up and go. The blind spot indicators will beep when your blinker is on and has amazing 360 camera view. More bells and whistles than a Lincoln without the high price. Great car for road trips

This car has EVERYTHING! I purchased the EX with the Premium package and there's not really much more I could even think of putting into a car... maybe massaging front seats? That's really it. I bought this car primarily for commuting in and out of the city and I don't even mind sitting in traffic anymore. I just slide open the sunroof, turn up the music, pop on the ventilated front seats, and take my foot off the gas while the stop and go cruise control deals with the congestion. The only gripe I really have with the car is that it's slow to accelerate from a stop. The engine doesn't lack for power, but when you really need to make that turn before the next wave of vehicles blocks your path, there is about a 1 second delay after you slam on the gas before the vehicle will launch. Could definitely lead to an accident if you're not expecting that delay. Otherwise the drive is smooth and it accelerates quickly afterwards. 100% recommend this car to any budget conscious techy.

Ron and Jay were awesome! They really worked for me to get me in the vehicle I wanted and found me a lender even tho my credit score was low. Now I'm building credit and put my wife and kids in a 2017 model Sedona. So I know they are safe and won't break down while I'm at work

rotors get rusty and sound like their grinding when applyingbreaks, expensive to fix. 16500 current miles . Rotors quality is poor. Check before buying. Thanks

My wife loved this car, I read the reviews and so far have not regretted our decision to buy a Kia. Once seats are adjusted, it is a great traveling vehicle and gas mileage on the open road is far better than any other car I have owned. The engine and cabin are too quiet for a car of this price which is great for us.

I went here on 2/20/16 just to get some information on possibly buying a car. I really didn't think I would be leaving the same day with a brand new car! Due to my not so great credit I truly thought that I wouldn't get approved to buy a used car let alone a new one. The process from start to finish was quick with great customer service. I will highly recommend Franklin Kia to my family and friends!

Very clean and fast, I can’t wait to do a long family trip in it. My oldest fell asleep after school after about 5 minutes

I just wanted to get a price on a van and think about it for a week or so. They made a deal that that I like and I left the dealer with a new van that that night.

I LOVE my 2018 Kia Optima SXL. Car is fully loaded. 360 degree camera, Nappa Quilted leather, led exterior AND interior lights, pano sunroof, rear USB ports, front AND rear heated seats, front cooled seats, rear sun shades, and etc. Brought the car used from a reputable dealer in Ohio, got a GREAT deal, saving thousands! Test drove a few of its competitors ( Honda Accord, Nissan Altima, Chevy Malibu) . This car wasn’t even on my list. I am so HAPPY HAPPY , oh did I say HAPPY with my first new car purchase...and my family and coworkers are. My recommendation... if you’re looking for a mid size car, test drive on of these! Thanks Kia for making a Stylish, spacious, sexy, sporty, and safe car ( the 5 S’s)!!!!!

I'm pretty much copying and pasting my review from Yelp. First and foremost our salesman Shawn Carter gets 5 stars. He was low pressure, knowledgeable and went to bat for us when necessary. Can't recommend Shawn enough. We got a great deal on our Sorento SXL. As for management and Franklin Kia in general...I would have to say par for the course (3.5 stars). I had read all of the horror stories and was hesitant to set foot in the door. However, Franklin KIA was pretty much like any other dealer you visit. The building may not be very new or upscale. However, they want your business and will make compromises while working with you while applying the usual amount of sales pressure you can expect from any dealership. Can't yet speak to the service department but can generally recommend buying a car here. If you have a reasonable/informed offer to make...just stick to your guns. Also, worth mentioning they no longer use the tacky "Keeping It Awesome" logos on their vehicles.

My car fits my personality and my salesman quickly identified the perfect vegicle for me. Than you Calvin Worthy. I will shop with you again.

Will and all the guys in service are wonderful! They kept me informed during the entire time they had my car. This was a big unexpected visit and the guys got me taken care of quick and gave it 110%. Couldnt have asked for more!! THANKS EVERYONE

Meets all expectations so far. Bought this vehicle for my daughter for her to get back and forth to college. Very impressive car, and very reliable!

I recently just got a brand new 2017 Kia Forte with the help of Shawn Carter and Darius Ross! Shawn was very helpful in telling me all about the car and what it comes with as far as warranty and coverage! He was helpful in every way from the time I first test drove the car to showing me all the features in the vehicle before I drove off. Even doing courtesy calls to see how I liked the vehicle and if I had any additional questions showed great customer service! I will definitely refer anyone I know needing a new vehicle to these guys! Thank you so much again !!!

This car meets all of our needs with style, dependability and functionality with one exception .. the trunk opening is very small. The trunk itself is a generous size. The car is loaded with nice features heated steering wheel, heated front and rear seats. Cooled front seats. Gets around 37 mpg highway. Good overall performance from the drivetrain. Interior is comfortable and spacious. The GPS system is extremely nice and easy to use. The backup camera works nicely. Overall this is a very nice car.

Simple car buying experience. My car salesman was great (Mark Myers) the whole process was simple. They were quicker on their end than my insurance was. In total I spent only a couple hours in their office and left with a great car.

I am impressed with the Optima, as I was interested in a Cadenza coming in. This size turns out to fit me well. I highly recommend this car.