In the early stages of car shopping for a family-friendly SUV, we stopped by City Auto in Murfreesboro, TN while out there running errands. We were not there anticipating to purchase a vehicle that day. However, things changed.
Steven Ray, the salesman, was the first to greet us. He was not pushy, annoying, or anything like your stereotypical salesman would be in your head. He asked questions and let us talk more than he talked. He was very personable and made our experience outstanding. He provided a thorough answer to ever y question we had. If he didn't know, he made a quick phone call to get the answer we needed. He insisted a test drive in a few different models, just to get an idea of what we were looking for - even though we made it clear we weren't looking to purchase that day. (... I guess that's how they get you)
He walked us through what to expect in the buying process. Gave us little hints to get better pricing and APR.
After the sale, he called us numerous times to ensure that we were happy. A few days after the sale, a few weeks later, then a month or two down the road.
Highly recommend City Auto and especially Steven Ray.
Loving my new car
by Izzy5355 from Chatt
January 10, 2019
This car is exactly what I was looking for. I was looking a car that fuel efficient and get me to weee I needed to be.
I would recommend Hyundai Volkswagen of Murfreesboro. I was with my brother-in-law and was so impressed with the way Chris Oliver handled the process. He really was very helpful and made the process as seamless as possible! He is awesome! Everyone there is and I love the coffee machine by the way!
I just got the car 3 weeks ago love it.
by Mma from Tampa
November 10, 2018
It’s sporty looking Runs great, I wish it would have had the reverse camera for parking and navigation system and tire rims instead of hubcaps.
Josh Edwards was great. We discussed my wants and need and he adjusted. Josh made sure i was comfortable with my purchase and that was important.
100% reliable, nimble and a looker
by Pc from San Francisco, CA
January 11, 2019
I bought the car brand new with only less than 5 miles on it. It’s the fully loaded Limited Utime editio. It has never required any service and its almost 24,000 miles. Super great value and craftsmanship. People seem to always mistake it for a Lexus model they have never seen. I get a lot of compliments and admiring looks. Super nimble in the sports mode.
Drove four hours to reach this dealership which was out of state for us. Pricing of the vehicle and trade in allowance very fair, worth the drive. Salesperson and sales managers very polite and accommodating with very easy buying process. Our only complaint is the not so optimal communication between the sales team, finance team and repair shop. All was well in the end but it could have been a perfect transaction, rather than a lot of back and forth. Overall, we would shop there again but beware of potential miscommunications between their staff.
Perfect for Musicians!
by fiddlerfour from Providence, RI
January 5, 2019
This is the car of my dreams! It's the perfect size; not too small like the Accent, not too big like the Sonata, so it's a breeze for parallel parking. The trunk is surprisingly large- which is much needed for transporting instruments/equipment as well as everyday needs. I wasn't a fan of the backup camera at first, but now it's become a necessity and definitely taken strain off of my neck. The steering wheel radio controls and hands-free calling have also become a necessity, and I'm sure they've prevented many accidents so far.
While I originally was in the market for something a little more eco-friendly, the Elantra caught my eye and I couldn't help myself! It's the most comfortable car I've ever driven in, I love all the safety features (such as alerting when there are cars in your blind spot), and Apple CarPlay makes a long drive a fun one. Would recommend this car to anyone that wants to keep a vehicle for a lengthy amount of time!
Everything and everyone at this dealership was awesome, I never felt like I was being pressured or forced to make a decision. They were very patient with me, and even when I got back to the finance department there were no tricks up their sleeve???s or hidden costs, perfect car buying experience definitely going to be my first stop next time I need a vehicle
Nothing car compare
by Lyne from Mechanicsburg
December 28, 2018
This is the best car I’ve owned inside and out! Sunroof, pearl which doesn’t look pearl though. But you won’t want another car after this.
We have purchased through a few dealerships. Our experience at Hyundai of Cool Springs was excellent. Sim Thomas is an exceptional person to work with. He is not a high pressure sales representative, but listened to what we needed, and worked on putting a deal together. He followed up to make sure everything was going ok. We would highly recommend Sim, and if we need to purchase a car in the future, Sim would be the first person we would go see.
Great versatile car
by Thiago from Boston, MA
December 18, 2018
I own a Hyundai Elantra for over three years. I drive short and long distances and the car was always very reliable with great mileage. No complaints.
Very well laid out showroom, as well as good variety of vehicles. While shopping there my wife text me that a Sportage we had looked at the day before had been reduced to the price we offered. I purchased my vehicle elsewhere.
The best car i owned
by Hemanth from Thunderbay
January 12, 2019
This car is like super new. Its been a month since i am driving this car and i love the experience of car on roads
Having to replace my wonderful car after it was totaled was a sad experience for me but the great guys at Hyundai of Cool Springs made me feel better and introduced me to my new fully loaded Elantra. "Loni". Sim Thomas was patient and full of helpful information about my new car and I definitely recommend a Hyundai AND nobody better to get it from than the Cool Springs team!!
Best value for your money!
by Sergio 32 from Lutz, florida
January 10, 2019
If you are looking for a car for your everyday need choose hyundai elantras. Depending on your distance of computing your tank can last you 5 days. My own is approximately 2.5 years old and the only issue I had was the battery because the one i bought the car with the original battery it came with when it was purchased brand new. I think having a battery that last you in this car about 3 years is worth having. Overall very good quality car!
Very happy with there help they get 5+ ,Thank you William very nice customer service , it was faster and easier than anticipated ,new proud owner of a Nissan
Surprised at how much I love my car.
by Vince from Barnegat Nj
January 3, 2019
So I recently traded in my car for a Hyundai Elantra, this wasn’t my first or last choice when it came to choosing a new car but can I say I’m pleasantly surprised and satisfied with my purchase. Absolutely no regrets. Everything about this car makes me want to recommend Hyundai going forward.
Great place to get a vehicle! They greeted me timely and made me feel welcomed. They took their time with me, didn't rush or push and helped me find a vehicle for my lifestyle, budget and one I loved. I will forever be a Jeep driver.
Very trouble free, stiff ride, uncomfortable seats
by Velva Guy from Las Vegas NV
December 19, 2018
Being retired, this car currently meets all my wife and my needs. The economy is nearly always 30 + MPG Firm ride, front PAX seat needs improvement, not comfortable very long for my wife. At 12,000 Mi has been completely trouble free
I purchased my sonata from Sim Thomas who was very helpful and professional while dealing with me. Everyone there was very friendly. I did not realze till i got home though that my car did not have heated seats which i really wanted other than that i love the car.
It gets me where I need to go.
by Aaron12 from Denver, CO
December 13, 2018
It gets me where I need to go. It's not super fast, but it's reliable, and gets decent gas mileage. I like its outer appearance, and it's functional and not uncomfortable inside.
I both bought and sold a car here recently. My sales associate CARLTON BOWEN was fantastic.
SOLD: They gave me a very fair price on a 2003 Honda CRV with roughly 180K miles. The process was quick and painless. You do not have to buy a car from them to sell a car to them. I had done my homework before and knew what it was worth and I was offered a price higher than Kelly Blue Book.
BUY: Buying a used car was more complicated. It took test driving many and lots of time on their website before I found one that met the very specific details I was looking for. I decided on CarMax because I did have a very specific car in mind that I had not been able to find private seller in the two plus months I'd been looking. Also, my sales associate CARLTON BOWEN was fantastic.He spent roughly a month helping me look at cars making calls to other dealerships and coordinating multiple test drives etc. I know having him as a salesperson made a huge difference. I had looked at other dealerships and was treated only like a wallet from the moment I entered. He worked hard to help me find what I needed in a car and was pleasant and respectful the entire time. Not at all the experience I had at other dealerships. With all of the hidden fees etc other places have, carmax was not more expensive. I was glad not to give my money to sketchy people at another place.
Awesome gas mileage
by Technopony from Amarillo Texas
December 6, 2018
This vehicle is very reliable and also very good looking, it gets great gas mileage at 40 miles per gallon and it looks more expensive than it is.
Tony and Tim were so fantastic to work with. Tony explained the process extremely thoroughly which I definitely needed and neither him nor Tim were pushy and were very respectful! Tony was super knowledgeable and helped me from the start through financing, etc. I would 100% buy another car from here and tell anyone else that they should!
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