Adeeb was so understanding! They asked me what I wanted and found me the exact car and the exact package and even helped me understand how to sink my phone and an app with the new car. Everyone was so lovely but Adeeb was so patient with me and gave me a wonderful deal!
My check engine light came on and I called Kia immediately, they told me to come in and they would fit me in and see what the issue was. Well they were fantastic, they found out the issue and took care of me quickly, efficiently and with professionalism. This is a great service department, one of the best I have dealt with, and this is my 4th Kia. Thank you Kia of Murfreesboro!!!!! Great job.
We drove 455 miles to purchase our 2018 2500hd. Staff was excellent. Service was great. Finance was a little tricky with my excellent credit the intrestent rate they offered was high but we did come to an agreement. Salesman was great and had everything prepared upon arrival. Overall excellent place.
My girlfriend and I went to this dealership after a few failed attempts at others within the same area. After we got to talking to Caleb we knew we were at the right spot. Caleb was knowledgeable and made it possible for my girlfriend to get a new car at the rate that suited her best. I???d definitely recommend coming to this dealership if you???re looking for a new car and asking for Caleb. I???m definitely going back when I???m ready to purchase my new car!
Everything and everyone at this dealership was awesome, I never felt like I was being pressured or forced to make a decision. They were very patient with me, and even when I got back to the finance department there were no tricks up their sleeve???s or hidden costs, perfect car buying experience definitely going to be my first stop next time I need a vehicle
We have purchased through a few dealerships. Our experience at Hyundai of Cool Springs was excellent. Sim Thomas is an exceptional person to work with. He is not a high pressure sales representative, but listened to what we needed, and worked on putting a deal together. He followed up to make sure everything was going ok. We would highly recommend Sim, and if we need to purchase a car in the future, Sim would be the first person we would go see.
Very well laid out showroom, as well as good variety of vehicles. While shopping there my wife text me that a Sportage we had looked at the day before had been reduced to the price we offered. I purchased my vehicle elsewhere.
I came to this car dealership for a repair while on vacation. They were amazing in their quality of work, they're respectfulness of my many questions, and the professional attitude of the entire staff. They were prompt in fixing my car so I could get back on the road. The customer service was amazing!
Will and all the guys in service are wonderful! They kept me informed during the entire time they had my car. This was a big unexpected visit and the guys got me taken care of quick and gave it 110%. Couldnt have asked for more!! THANKS EVERYONE
After dealing with Rivergate KIA almost quit KIA then found Franklin KIA where they really treat you good, just had my 3rd free service, which came with car sale, and have been treated well, and has always been in an hour, including the car wash.Jennifer Hardman was able to answer all my questions every time and even personally showed me how to set up my SUV to tow behind my RV. Great place to buy a car .
Good experience at the dealership. Made things very easy. Obviously they will try to sell you a vehicle at the highest possible price but that's any dealer. As long as you know what you are willing to pay before you walk in, the negotiation part was fairly simple. I would buy again.
Every individual i came in contact with from the time I arrived to the time I left acknowledged me with smiles and was very polite. Was very impressed with the time i spent there the car buying transaction did not take long at all. Am very pleased with the car and the perks you receive when buying a KIa. Especially pleased with down to earth friendly people.
Thank you Tristan for your help and for being so friendly. We love our truck and I will let everyone know to go here to get their vehicles.
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