Used 2022 Land Rover Defender for sale near San Fernando, CA

This platform doesn’t let me update my last review so I have to write a new review. Chris who is a very nice guy from the service called me and scheduled an appointment the soonest he could and he also promised a rent a car paid by them as a loaner while they have the car! My original message a few hours before the second call by Chris: Their service department is horrible. I called today because the AC on my brand new car is not working. It is 120 degrees outside in Woodland Hills. Soraya, the service agent, told me that they don’t have a loaner available till mid October! When I said, it would be fine and I will drop the car if it can be done in one day. She said it will be for a couple of days or more and they couldn’t give me a loaner either. When I asked that jaguar is basically telling me that they cannot do anything for me even though it is super hot outside and not having AC basically means not being able to drive the car, her answer was “yes, we can’t do anything about it”!!! Just imagine, you need your car on a daily basis, and the AC is not working, and they would tell you to drop your car there and stay without the car for few days until they decide to fix your car!!! Terrible customer service!

Let me start by saying I love Land Rover products, have owned a few, and I love this car but... I've had more electronic issues with this car than all previous combined. Granted, it has a lot more technology than previous models I've owned, so there is that. Land Rover frequently sends software updates to the car that must be downloaded. It takes several attempts to ever get them to work/download properly. The last one I received I finally had to take it to the dealer to let them do it (after several weeks of trying). Additionally, the camera system had to be replaced for intermittent interruptions that progressively got worse over a few months time (car is a year old now). Big problem for this car b/c it's difficult to see out of the car and the cams are a necessity. Beyond the electronic issues, the car looks great and performs well on my ranch where I actually need a car that can get around in all weather conditions and on the inclines and rough terrain we have - plus I just enjoy driving it. Hoping they work out the electronics. I plan to keep the car for a good while.

Our salesmen, Miguel and Oscar were very helpful as we went thru this car-buying process, Miguel even helped me set up my bluetooth before I left for home .......... I would recommend Car Max- this is our 2nd vehicle purchase at this location.

Service personal are helpful, professional and go out of there way to solve issues with your car! I have been going there since I bought my car there and obviously will continue to do so! I recommend highly!

In 2008, my folks bought a new Chrysler Pacifica Limited. The car sales man was great. He knew all about the car and showed us everything about it. The dealership it's self is beautiful and super clean. They also have AWESOME cars inside in which you can sit and mess around in. The overall rating is a 4 BECAUSE, it is so hard to get a hold of these guys to take the car in. We've called 4 or 5 times to only leave messages that have never been responded to, so we are planning on just going there whether they want us to or not!

This place was really great. It was very fast. The people were also very nice.

Excellent service sales person jin cho wonderful services high recommendation very helpful with everything left happy services