Used 2018 Mazda CX-5 for sale near Chagrin Falls, OH

Dear Mazda of Kent Service Department, I am writing to express my sincere appreciation for the outstanding service provided by one of your associates, Matt, in the resolution of a persistent issue with repaired of my passenger side window. I have been a customer for a bit over two months, and unfortunately, my experience had been marred by unresponsive service and unanswered calls regarding the window repair. Matt's exceptional professionalism and commitment to customer satisfaction turned my experience around completely. He took the time to attentively guide me through the process, addressing my concerns with utmost care and diligence. His responsiveness and dedication to resolving the issue demonstrated a level of customer service that I had not previously encountered during my interactions with the service department.

I love my 2018 Mazda CX-5 to absolutely no end! I have a blast driving it, and it is my first car. I have the Touring FWD model, but it does NOT skimp out on features, it has blind spot monitoring, lane keep assist, back-up camera, Automatic Emergency Braking, airbags EVERYWHERE, and whole plethora of other safety features. It is very quick, reliable, and fun to drive. My only complaint is there is not much in the way of cabin storage. But it is not a deal breaker, since the trunk of the car has a large cargo area, and lots of room in the spare tire area. It has an amazing Bose speaker system and I was given this car for my birth day at about 30k miles, but it was purchased new. I have FWD (Front wheel drive) but it still does amazing in conditions like rain, and minor snow. It is also the only car from this segment that placed a good rating on the IIHS Crash Test. It is often on par with luxury brands like BMW and Mercedes but having the advantage of being half the cost and Japanese so it lasts forever and also since it's not German, the repairs won't cost a house mortgage. However, if you get a 2018, make sure you get an updated Navigation SD Card. I cannot recommend this car enough, it is perfect in nearly everyway. I am now a loyal Mazda customer, and will always have a Mazda in my garage, I trust them more than any other automaker. Perks: Large backseat (I am 6'1 and can for the most part fit comfortably in the back) Fun to drive Fuel efficient Safety Feature galore Reliable and cheap to maintain Excellent use of space Cons: If I had to choose, not as much cabin storage as I want, but I want more than the average person.

Todd was great from start to finish. Work with my wife and I to helps us get exactly what we wanted.

Test drove a used 2019 CX-5 two days ago and loved it. However, the exterior had a number of scratches and no sunroof, which is a must. Came home, looked online and found an immaculate 2018 CX-5 with only 31K miles at a Mazda dealer 70 miles away. Test drove it this morning and brought it home this afternoon. Smooth acceleration, quiet cabin, absorbs bumps nicely. Feels like driving a much more expensive care. Touring model gives you all the features you would expect in a much more expensive car. Looking forward to many years of driving comfort and enjoyment. PS Took a very critical friend with me to check out the car, and he had nothing but praise for it.

Grant and Dan are great people to deal with and made purchasing a vehicle a pleasant experience compared to other dealerships in our area. I would definitely purchase another vehicle from them in the future! The young man that details the cars at The dealership also deserves a big hand for making sure the vehicle was clean when we picked it up! He even took pictures of the truck we purchased to show me how nice it looked in the sunlight cleaned up! All and all the experience we had at Reels was a great one. Thank you Grant and Dan!

I’m 72 and have owned many cars including jags, Volvo, bmw, ect this is the nicest, comfortable car I’ve had, l suspect that kept in good condition and serviced correctly it will last many years, if you are looking for a reliable, attractive, zippy car then this is for you, l test drove all the similar cars and the cx5 was the car for me.

Best car buying experience of all time! No pressure, great salesman (Ryan), very happy with the entire process. Thank you!

My CX-5 is perfect for me. I love the look, the reliability and the brand. For a mid-priced car, the customer service is wonderful. Mazda has nailed the red and I love the apple car play.

Excellent service from Mario at Carface Auto Sales. He made us feel at home and impressed us with his knowledge about cars and the buying process. Everything was quick and hassle-free. We will definitely return in the future! I highly recommend Carface Auto Sales to anyone looking for a smooth and professional car-buying experience.

I owned a 2016 Subaru Legacy for 5 years. After driving my wife's 2020 Mazda cx-5 I just had to have one also. While I enjoyed my legacy it felt rather boring in comparison to the Mazda. The cx-5 feels very upscale. It's very comfortable for 4 people and hey, it drives like a Mazda. Enough said.

We had such a great experience buying our Honda Civic LX here. Marcia made the whole process incredibly easy and stress-free felt like we were in good hands the entire time. Everything went smoothly from start to finish. 10/10 would buy from Carface Auto Sales again!

They were a great bunch of people. They, after a while we're able to give me an idea of what I should do to purchase a vehicle. They put me on the right course

Marcia was my sales rep and she was wonderful. From the time I walked in, everyone was very nice. Even the office manager remembered me from the time I came in before. Carface Auto Sales provided a great experience. I would definitely recommend them to anyone looking for a car.

Myles the sales person was very helpful he bent over backwards to help us find a truck he was very knowledgeable and very patient with us. Glen came out and spoke with us and gave us the pros and cons of buying a new truck or used we decided on the new truck and thanks to the finance guy.