2018 Mazda CX-5 consumer reviews

We bought this car brand new and got all of the oil changes on time. We liked the styling and handling of the CX5. At 70k miles the engine and the car stopped working on the road. We had to have the engine replaced. The dealer could not determine the cause of the engine failure. It cost $11,000 dollars with tax to replace the engine. Do not buy this car.

I bought this car off the showroom floor in San Angelo Texas only to find out with only 12,000 mi of my car right now has been broke down in my yard for about 6 months due to recalls from the fuel injector of the transmission in the engine the airbags the automatic brake system it's ridiculous and apparently locked up the engine I thought this would be the car that I would own for the rest of my life and would never have to worry about it's been serviced and the dealership I bought it from has ignored me for about 9 months and of course all those years these recalls have been out they never once contacted me so being homebound and handicap in a wheelchair I honestly put too much stock in this car I thought this would be the one but apparently since they can't quite get it together it's not and unfortunately lemon laws are so strict now with having to replace an item five times in Texas I probably got screwed

Bought the 2018 car 2 years ago. First issue started less 10 a year after I had it. Got in the car it wouldn't start. Tried it a couple of X Frozen up would not do anything call AAA they jump to get started next issue a tire goes flat about six months later car wouldn't start again time I said the heck with it and got a new battery. Next issue drivers side seat brakes. 2 months later 2 more tires keep going flat. Replaced them. 3 weeks later front and back brakes have to be replaced. Pads and rotors. Now a piece fell off the passenger side seat. Next issueNow I have a horrible smell coming from the car . It smells like alcohol. Probably the heater core. Never had a car that had so many problems starting at 2 years old. Very unhappy with this vehicle.

Bought the 2018 car 2 years ago. First issue started less 10 a year after I had it. Got in the car it wouldn't start. Tried it a couple of X Frozen up would not do anything call AAA they jump to get started next issue a tire goes flat about six months later car wouldn't start again time I said the heck with it and got a new battery. Next issue drivers side seat brakes. 2 months later 2 more tires keep going flat. Replaced them. 3 weeks later front and back brakes have to be replaced. Pads and rotors. Now a piece fell off the passenger side seat. Next issueNow I have a horrible smell coming from the car . It smells like alcohol. Probably the heater core. Never had a car that had so many problems starting at 2 years old. Very unhappy with this vehicle.

Test drove a used 2019 CX-5 two days ago and loved it. However, the exterior had a number of scratches and no sunroof, which is a must. Came home, looked online and found an immaculate 2018 CX-5 with only 31K miles at a Mazda dealer 70 miles away. Test drove it this morning and brought it home this afternoon. Smooth acceleration, quiet cabin, absorbs bumps nicely. Feels like driving a much more expensive care. Touring model gives you all the features you would expect in a much more expensive car. Looking forward to many years of driving comfort and enjoyment. PS Took a very critical friend with me to check out the car, and he had nothing but praise for it.

I’m 72 and have owned many cars including jags, Volvo, bmw, ect this is the nicest, comfortable car I’ve had, l suspect that kept in good condition and serviced correctly it will last many years, if you are looking for a reliable, attractive, zippy car then this is for you, l test drove all the similar cars and the cx5 was the car for me.

My CX-5 is perfect for me. I love the look, the reliability and the brand. For a mid-priced car, the customer service is wonderful. Mazda has nailed the red and I love the apple car play.

I owned a 2016 Subaru Legacy for 5 years. After driving my wife's 2020 Mazda cx-5 I just had to have one also. While I enjoyed my legacy it felt rather boring in comparison to the Mazda. The cx-5 feels very upscale. It's very comfortable for 4 people and hey, it drives like a Mazda. Enough said.

So far the vehicle has exceeded my expectations! It is the Grand Touring model and has everything I could possibly need. It is a smooth easy ride!

This is my second 2018 Mazda CX-5 and it’s my favorite. It’s a grand touring so I have all the gadgets and it’s amazing drives smoothly the speakers are amazing. Sunroof is amazing and the color of my car looks beautiful in the sun .. Mazda is the best car Company and I love the cx-5 it’s the second time I buy this car ..