Used 2014 Mercedes-Benz GLK-Class for Sale in Phoenix, AZ

So here is the deal. I don't normally write reviews that are very good for car dealerships. I was looking for a second vehicle as I have recently started school and my wife works full time. I was looking through the Craigslist, offerup and so forth looking for something used that I could fit comfortably in. I ended up finding a Nissan pathfinder on their craigslist ad, and then followed it to their website. The pictures were representative of the vehicle I was looking at. I didn't want to go but discussed it with my wife and we ended up going on 2.11.17. During our visit we met with Jerry, he was nice, professional and greeted us not like a normal car salesman, but just like a normal person. I do not like feeling like a fish in a shark tank. Jerry was professional, but laid back. We were going to do a deal on the pathfinder and then I saw something inside their show room that caught my eye.I went to look at the Xtera that was out there, and saw it wasn't for sale. Next to it was a Rogue and I was curious "Would a big guy like me fit comfortably into this?" So I said hell with it and got in, it fit nice and I decided in the middle of poor Jerry after putting up with my crap for the last hour, The manager came in and told him I wanted to change to the rogue. He didn't complain, he didn't make me feel bad about changing the deal at all, in fact he was very nice about it. Given the treatment at this dealership I would recommend them especially if you are looking for something used. The miles are a bit high, but the price is right, the treatment is good and the time spent with the customers is good. It is a lot better than what I can say for even some of the new car dealerships I have dealt with in recent history.

Solid handling, good perfomance, lots of nice features, This is a compact SUV so short overall length, small legroom in back seat small cargo area.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

This was our first Mercedes, as we’ve been Lexus fans for many years, but after having had three of them, we were ready for a change. I was a little nervous for the first few years, afraid it wouldn’t have the same amazing reliability of the Lexus but so far, nearly five years and 55K miles later, no issues except for the visors, both of which broke. I wish the car was a little roomier and the speedometer easier to read (needs more contrast) but other than that, we’ve been very happy with our purchase.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

I've owned this GLK 350 RWD for over 2 years. It is the best ride I've encountered - a good blend of supple and sporty. The exterior design is unique among late-model SUVs, but the rear seat legroom is cramped. The 3.5L V6 is strong and the 7-speed automatic shifts imperceptibly and when needed. There is no lugging or delay. The dual moonroof makes the cabin inviting but also includes a shade when needed.

Bar none-the best car buying experience I???ve ever had. I???ve been burned by the process in the past and, naturally, I have my ???shields up??? when entering a dealership. Those shields lasted about 10 seconds. I was greeted with genuine smiles and handshakes and Jeremy had prepared his best team in anticipation of my arrival: Andrew & Drew. Rapport was established immediately, never forced. Jeremy was organized, efficient, and completely transparent; asking for my input on every detail to my specifications: price range, desired monthly payments, warranties, etc. Within minutes, he pulled up the make and models I was looking for, trade in value for my current vehicle, and my credit report. Andrew Caron took me to the lot where he answered any and all questions I had about several cars of interest. I felt like a kid in a toy store; encouraged to take as much time as I needed to look at, ask about, and drive anything I wanted. Andrew established his credibility right away. A credit to customer service and person to person customer relations, I felt like I was chatting with an old buddy who, as an added bonus, was also a virtual Rolodex of car/industry related information. Andrew was funny, helpful, endearing and- above all- patient. Never once did I feel the slightest pressure or push to make a decision or move towards something that just wasn???t right for me. I test drove two vehicles and that???s all it took. Before I knew it, I was back in Jeremy???s office where he had gotten me monthly payments, exceptionally lower than I???d expected, as well as a low-interest rate. I even asked if he could go lower and, you know what? He made it work. From sit down to drive off, I was there for about 2&1/2 ??? 3 hours; couldn???t believe how quickly everything was handled. Drew Luis handled my paperwork and walked me through every step with ease. Overall, I could not be happier. I will continue to do my business with Courtesy Volvo and will recommend them to anyone without hesitation. Remember the names: Jeremy Sarnataro, Andrew Caron, Drew Luis. I have never had a more pleasant and, dare I say, fun experience buying a car as I did with these gentlemen at Courtesy Volvo of Scottsdale.

Mercedes-Benz is the brand I have full confidence & trust in it and love to be a part of the Mercedes-Benz family, the innovation & safety of their vehicle are most reliable.

Spoke with David directly when inquiring about a used Tahoe located on their lot. He was very professional and quick to respond which I grately appreciated for that reason I will use them for future purchases.

The cockpit is simple, well laid out and attractive. Leg room is great. Smooth, zippy ride. The system setting process is easy to follow. Happy owner

Everything from start to finish was great and painless. No pressure, no games. Ash is a thru car guy and understands the importance of customer service. He parks every car in the garage, and stands behind his selection. I used to work in dealerships and I know the process of purchasing a car takes hours and it is draining. We were in an out fast and enjoyed the staffs company. As a car enthusiast and a former car sales manager I highly recommend doing business with Mr. Mohaj.

Kids are grown up and they need little more leg room and need to replace this lovely car for bigger one. Thats the prime reason for selling

very fast respond via phone and email, very easy Smooth transactions..staff( Justice & Drew) very helpful and extremely friendly. looking forward to close another deal with them soon.

Exceptional car! Engineering and design are hard to beat. It's a solid and comfortable ride and beautifully detailed . . .the car all the other SUVs try to emulate.

Autowits was a breath of fresh air compared to the typical car buying experience. The sales team (Joey and Frank) were very friendly and easy going (no pressure), while at the same time very responsive and helpful. We found the best pricing in the valley on cars that are in immaculate condition. I'll recommend them to anyone and will go back to them in the future. Great job guys!

exceeds expectations with performance, fun car to drive, a git tight on the interior design, waiting for reintroductions of new diesel or release of new models....great car

I do lot of homework before buying a car... visited multiple dealers and finally decided to go with SS Lexus as the entire process was so transparent and they put customers satisfaction in front of everything... irrespective of whether I would have bought the car or no...it doesn't matter ... they give you utmost attention

This car is exactly what I was looking for and came with all the bells, whistles, and warranty (CPO). I love this SUV design from Mercedes. 2015 was the last model design for the GLK 350 and it looks different from the others classes. It drives like a car and great handling and design. I love the bluetooth and playing my cell phone music apps and my interior color and design. The air conditioning vents also have a cool design. Love this car and it's going to last me a long time.

Great people, the sales process is easy to understand. They kept me feeling informed and comfortable through the entire purchase experience.

This SUV is the most comfortable car I have ever driven. Stylish and reliable. It is an SUV with luxury car comfort. The car is a head turner. Easy to drive with all the latest safety features.

Autowits was a breath of fresh air compared to the typical car buying experience. The sales team (Joey and Frank) were very friendly and easy going (no pressure), while at the same time very responsive and helpful. We found the best pricing in the valley on cars that are in immaculate condition. I'll recommend them to anyone and will go back to them in the future. Great job guys!

Only thing not that good is back cage is little bit small, everything else great. Never had wrong with engine and main part so far .

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

The over 200 HP turbo diesel engine provides an insane amount of torque. The all-wheel drive works very well. The interior is very luxurious. It has very good off-road capability.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

I love my vehicle, words can’t express. I love, love, love, love this suv. This is luxury on a budget, at least for me. I wasn’t the type to buy into make and models. I just wanted to get to where I had to go. My husband and I are in the transition of having college students. I decided to treat myself after paying five years of private school for two. Now mom can indulge, without feeling guilty.

I have only owned this vehicle for about three months so far. I read tons of reviews on it before purchasing, but never could find a review from someone who had purchased a GLK with the same amount of miles on theirs, which is why I’m writing this review. The exterior look of this SUV is what first caught my eye. I owned an Infiniti FX35 before this. I love vehicles that are different/aggressive looking. There are a few nicks in my paint & minor scratches of the clear coat which I’m sure is from someone trying to wax & buff who didn’t know what they were doing. The interior is sharp & I love the wood grain details. I do have a tear in the seam of the driver’s seat that I’m currently trying to repair & I've noticed some peeling of the plastic coating on the steering wheel. Aside from that, I’m happy with the interior...& I LOVE the sun/moon roof. As far as performance, I’m still trying to get used to the odd start up noises & ticking of the engine which I’ve been told is all normal due to the operation of its direct injection engine. It’s definitely different from any other vehicle I’ve owned. The “get up & go” on this vehicle is certainly lacking. It takes a bit to get up to speed. Fortunately, I’m not trying to race anyone. I work 30 miles from home so this vehicle gets a lot of highway time. I love the visibility from the cab of the GLK. The blind spots are slight. There’s definitely some wind noise which I’m sure is due to the vast windshield. I did read some reviews about the windows & the sun/moon roof leaking. I haven’t had that problem. There’s also some road noise that I’m attributing to the sport tires that were put on this vehicle before I purchased it. Since they’re brand new tires, I’m living with it for now, but will be looking at different, hopefully quieter, tires when it comes time to replace them. For the most part, the ride is comfortable, smooth & fairly quiet, but my FX felt more solid on the road. The transmission transitions between gears smoothly, but I have heard a slight whine that only lasts a couple seconds when going from second to third gear. However, it doesn’t happen every time that transition is made. I’ll definitely be addressing this with the technician when it goes in for servicing, but I realize this 6 year old vehicle isn’t going to operate as a brand new one might. I also just had my right low beam bulb go out, so I’ll be replacing that this weekend. The main complaint I read when researching the GLK was the cost of maintenance & repairs. Most of those reviews were from people taking their Mercedes to a dealership. That’s understandable if the vehicle is still under warranty, but I made sure to touch base with my repair shop owner before purchasing this GLK to be sure he & his technicians would be willing & able to service it. Fortunately they are &, comparing his maintenance & repair estimates to that of the local dealership, he’s going to charge roughly half of what they do...which is HUGE! All in all, I’m pleased with the GLK so far.

I paid off the car free and clear but I can't seem to get a free and clear title. I have been waiting over a month for it. When I did get it, it was not notarized or signed and it still had a lean on it. I am very disappointed. It was like he just pulled it out of a drawer and mailed it just to pacify. This is the owner! no less, first he was at an auction, then out for 2 weeks, then he was at the hospital, and now he is going to be gone for a week So I took the title back to Wheels in Motion and still waiting. I don't know what to think at this point. I trust the Tim to do the right thing, but to do business with him again at this point is questionable. Maybe it is just me, so I would recommend this dealer to a friend, because I love the people who work there, but be on the part of caution. I don't think he expected me to pay off the car, I really think he thought I was going to trade it in. I never paid off a car before so maybe this is what is supposed to happen. So I am stumped as to how to get a free and clear title. The title is still not right. It was signed or notarized or signed nothing. I may be wrong but I thought it was up to the company to remove all liens and sign off on it. At least that was what I was told so now I don't know what the truth is. I was told I couldn't take the lien off the company has to do that. So at this point I am confused. I just want a free and clear title from the DMV which shows a lien still in place after a month. So it seems nothing got done in 30 days. So my questions are: Who is supposed to remove the lien? How long does it normally take to get a free and clear title from a dealership? Now that I paid off the car why can't I get a proper free and clear title from Tim Zarbock? Why would he send me a non-notarized title with a lien still on it and call it good? I don't understand. What am I missing? Then be gone for a week? Why are his employees making excuses for him? Why do my emails and phone calls go unanswered? When I called they said he was at an auction, then he was gone 2 weeks, then he was at the hospital, and last week or he will be out of the office for a week. It seems to me a runaround just to get a free and clear title. Then when I finally did get it was not notarized, or signed and still had the lien on it. So I gave it back. This is what I have been dealing with for the past month. Why? Is it supposed to be this hard to get a free and clear title? What is wrong with this picture? Does this make since to anybody?

I love my car! I've put tons of miles on it and it has performed well! I really love how it handles and the cruise control is by far the best out of any car I've ever driven or owned!

From start to finish JBA Motors provided me with the best possible service. Im from Vegas and have bought vehicles in the past from AZ but ive never had world class service like i experienced with JBA Motors when i purchased my s550 recently. From pricing , financing, pick up, registration, staff interactions and periodic check ins after the deal was done JBA Motors went above and beyond to ensure my experience was as smooth and pleasurable as possible. If you're considering buying a luxury vehicle from AZ and want the best deals and service you need to work with JBA Motors. I will definitely be buying other vehicles in the future from JBA Motors

Love this car. Very roomy for hauling work stuff, or going camping. I have driven it on long road trips and back and forth to the Golf Course. Great car- and fast too!

Jerry and his boss were the best. No pressure. A complete joy to deal with. Like the old days when a hand shake and your word ment something. If the car I bought turns out half as good as these two I'll die a happy man.

The GLK hits the sweet spot for me. Compact size, lots of interior space for people, dogs, and gear. I have the 250 diesel, and average about 40 MPG. Performance exceeds my expectations, and it’s comfortable and fun to drive. It has handled rain and snow flawlessly!

As a single mom, I never thought I would be in a Benz but Scott Sanders made it possible, I am finally feeling safe when I drive my car, my last vehicle I had through Hyundai dealership was a nightmare. Now I got a vehicle that is safe and NOT TOO MENTION GORGEOUS has all the bells and whistle, I am still excited every time I get in my vehicle, still cannot believe it is mine... :)

I had seen this dealership on my way to and from on the freeway. I was happy to find a car I've wanted for 13 years! I found the car via CarGurus.com. Jerry was my sales person and he was phenomenal! I felt like I was hanging out with a friend. I had a hefty down payment, due to trying to re-establish my credit after a serious back injury. Jerry was very patient as I had to move money around to be able to purchase the vehicle. I am happy to say that my experience at I-10 Auto Sales was a great one! I like that they're a local small business and I appreciated the family-like atmosphere and relaxed environment. They have tons of used cards under $10K, a great place to purchase a well taken-care of used vehicle. Robert in finance was super cool too. Things happen in life that we cannot prepare or expect and I felt like I was treat with dignity, grace and I received 5-star customer service. Thank you Jerry and Robert and hank you I-10 Premier Auto Sales team!

This is a great reliable family car. I would still keep it but I need a car that I can flat tow. This car is great on gas, has good power and very comfortable to drive for long distance or around town.

Never did I think I would say the words ???Wow, that was easy??? when talking about purchasing a new car from a dealership. We have purchased from the same dealership for over 10 years, and even with the relationship we have built in the process at ???the other place???, the experience at Mercedes-Benz of Gilbert was above and beyond. From the very first response to my email regarding a vehicle on the lot to the moment we drove this beauty off into the sunset, Arnold Lim was a breath of fresh air. He, along with Ed and Jose made our first Mercedes purchase a fast and no-nonsense experience. There was zero ???let me talk to my manager??? garbage like you get at most dealerships. Christian in finance was easy, quick and fun to work with. The transaction was seamless. We had zero hesitation buying from Mercedes-Benz of Gilbert once we met the team. Thank you, Arnold, so much for your assistance and answering my 80 emails so quickly. We love our new C43 and look forward to being part of the Mercedes family!

It's my wife's car and she loves it! Always wanted a Mercedes but wanted a mid-size SUV. The GLK 350 fits that request perfectly. Has all the style, ride, room and comfort that she wanted at a reasonable price. So far service expense has been more than reasonable and the purchase process was pleasurable. All around great experience. Would buy another Mercedes in a heartbeat!