Mercedes of Scottsdale came as a referral from a friend. Sales person, Bojan Savic was recommended and I really hoped that car buying can be at least "not mind damaging" as it was in the past. In short; test drive, choice of the car, negotiations were easy as a breeze.
I still can't believe can it really be this easy, or I just had bad experiences in the past.
Bojan and entire staff at Mercedes of Scottsdale is highly recommended. I would even recommend buying a Mercedes Benz just for this reason.
Working with Jonathan Musil at MB of Scottsdale has been a great experience. I never purchased a vehicle out of state sight unseen, specifically a used/certified vehicle and Jonathan went above and beyond to assure me of the condition of the car, the entire purchase process, and the delivery process. Even after I received the car and voiced a few concerns, not once did I get push back. Only amazing customer service to ensure my purchase was 100% perfect. I thank Jonathan and his team for the awesome experience and of course the awesome car! I will be returning for business in the future. =)
Quick & Simple Experience with Great Customer Service!
by NChand52 from DealerRater.com
December 5, 2018
Great team to deal with! I called ahead and Robert was prepared for my visit. Both Robert and David made the experience a personal one. It felt like I've knew them for years! I will definitely be a repeat customer in the future and will recommend Certified Benz and Beemer to friends and family. Keep up the great work!
We traveled from Florence area to Tempe to see a car we found online at Auto Junction. Where has this awesome company been in all the years we have been buying vehicles? ... Alex the owner and all of the staff were very pleasant to work with. They made the process very easy going. I couldn't be happier with the decision we made purchasing through them. I highly recommend this company for your next car purchase. The cars on his lot are in brand new condition and priced well. Alex even went above and beyond to deliver the vehicle we purchased closer to home so my teenager didn't have to drive it all the way back.
Thank you Alex and Auto Junction employees for the awesome car buying experience!!!
First off, the owner and staff are AMAZING. The environment and customer service is not only appealing, but uniquely friendly. They customize their customer service to fit you, even when they first meet you. Secondly, Alex-the owner is incredible and very genuine in his assistance with ensuring you leave his presence and car lot HAPPY. He not only provided an amazing experience for me; he provided one for a family member of mine, who was incredibly overjoyed with her choice of vehicle. I am truly grateful I walked into Auto Junction when I did! It was a moment of purpose and a divine purchase. Thank you again Alex to you and your staff!
A Beautiful Black Jaguar
As a woman purchasing a vehicle it may at times be intimidating or we place a bit of a guard up. I had researched my dream car for months, I spoke with other dealerships, but I made an appointment with Alex, the owner of Auto Junction.
I will say first, he is honest, open and instinctively knew this was a large and special purchase for me. The finance portion was processed with ease, he ensured me if I had any questions or concerns after the purchase to contact him, he kept his word : ). Alex and his Team are friendly, and professional. If you were family, or a dear friend, I'd say YES, buy from Alex!
PS. I love my car : )
I have been looking for a Maserati for about 6 months. They had a really nice one in stock, but I was going to continue to shop. After talking with them for five minutes, I decided I did not need to go anywhere else. I will be closing on my new ride Monday! Thanks fellas!
I had the pleasure of doing business with JBA while purchasing a vehicle for my family. Being a first time buyer, Jeff was helpful and patient in explaining the entire process. I was treated with nothing but respect by the entire staff. This was by far the best experience I have had when visiting a dealership. Jeff and JBA will be on the top of my list when searching for my next car!
I visited this dealership yesterday. Riley was amazing! Prior to visiting the dealership I called and spoke with Riley over the phone. Told him what I was looking for. When I got to the dealership I noticed it was very family-orientated. Took a test drive on the car that I had researched. Liked it. Finished the financing process, and was out of the dealership in about an hour. It was a refreshing view of a dealership and customer service! Thanks!
I purchased my new 1998 Audi A4 originally from Scottsdale Audi. My service advisor Al Rizzo, had been exceptional. I love my car and want to keep it in tip top shape. Al has the 6th sense to anticipate future problems. He is very professional, and yet understands how I love my car. When I use valet service at resorts, often the bellmen want to purchase my car....it is immaculate. Thank you Al, for your continued care!
I had been searching for a while for a specific vehicle for my 18 year old (Kia Soul). We found one at a very unexpected dealership, Mercedes Benz of Chandler. Ed Riddle contacted me immediately and upon visiting the lot to check the vehicle, Ed was very helpful and made the decision to buy from him very easy. No pressure, were treated as if we were buying a Benz and not a Kia. Great experience.
My wife and I hadn't purchased a vehicle in 20 years, we were due for an upgrade from our 97 4Runner. After extensive research, we decided on a Macan S. We reached out to multiple dealerships via email, Adam from Porsche of Chandler was the first to reply and the most helpful. Subsequently he was always prompt and informative in communicating. Our initial plan of building out a new Macan S didn't work since 2019s weren't yet available and the 2018 run was done. We then changed gears and test drove a used, CPO 2018 GTS in the sapphire blue we were interested in. We fell in love and Adam made the buying experience as minimally painful as possible. Adam was professional, knowledgeable and non-pressured. Helps when what you're selling is such a high quality product. We appreciated Adam and Ginger staying late on Friday night to help finalize the purchase (with no pushy upselling). When the car was ready (after window tinting and detailing), Adam delivered it to our house in North Scottsdale (40 minutes away), in time for us to take it up to Sedona for Thanksgiving. That confirmed their commitment to high end customer service. And our new blue stallion is fantastic! Few things in life live up to the expectations, our Macan GTS exceeded them.
Excellent car buying experience. I felt this dealership put my needs first, ahead of their own. They acted with integrity, honesty and professionalism at every step, which is a refreshing way to buy a car. Also when returning for follow-up maintenance, again they exceeded my expectations. It was my first Mercedes purchase and this dealership was hands down the best, compared to others visited. The facility is top-notch, the people are kind, friendly and customer focused. There was zero pressure - it was a truly professional experience. Plus a more than fair deal. This is an excellent dealership - was obvious the people are focused on operating with highest integrity. Would definitely recommend!
Was looking for a nice used Range Rover Sport. Luxury Auto had the perfect choice (I was looking for a very specific color combo). Not only was there no pressure to buy, when I asked about the condition of the brakes on this vehicle they had their mechanic re-inspect and install new rotors and pads! I will go out of my way to find a reason to buy from this dealer next time. When they move to their new location (late 2017...early 2018??) they should have a facility that truly matches the high level buying experience I had. Very pleased with my experience!!
I really enjoyed the process of purchasing my Mercedes. Jana was super easy to work with and talk to and without any pressure whatsoever. Simply a joy to work with in fact I was going to go to another dealership when I didn???t initially find what I was working for, but I decided to stay and I found something that I liked because I enjoyed working with Jana. Travis in finance was professional and friendly and knows his craft.
I worked with Arnold, he was incredible from start to finish. He met me at the dealership before sales even opened (6:30am) to tailor to my needs. He was upfront, honest and overall genuine the entire experience. Tara in finance also did a great job.
I absolutely love this place.. I stumbled upon this dealership from a snow bird friend of mine that bought a convertible and just raved about the car and experience.. I must say, they didn't disappoint. I came in asked to see a car, the salesman was very helpful and extremely knowledgeable with the vehicle. The entire buying process was explained up front and they stuck to what they said they were going to do. After driving the car, they showed me their service dept where I'll be taking my car in for service. Trust a true skeptical buyer... These guys are on it!!! I felt like this was a very easy car buying experience and would definitely recommend these guy because they are doing it right!!!! Thank you Andy and Mr. James for making an expensive purchase a very easy and seamless transaction, I must say this was the fastest and easiest purchase I've ever made... Kudos guys!!!!
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