I bought my mini there a few years back and got a great price from them on the purchase of my Countryman... no pressure, just honest dealing
I continue to rave about the after sales service that South Bay continues to provie me.
There is a new Mini Dealer closer to me in Santa Monica but I continue to drive 45 mins each way to SB, it is well worht the extra effort to me.
I have never been disappointed with the care that has been extended to me.
I need to give recognition to the service manager "Lino"... Even though my car is out warranty he is the main reason that I continue to bring my car to Southbay . He is very professional and always willing to go the extra mile to be certain that things are right for all of his customers...in fact, Lino and the service department will be the reason that when I am ready to purchase another Mini it will be because of the after sales servie etc.
If you want a great price on a Mini as well as great service, South Bay in my opinion is the Only Way
Tracey Dodd of South Bay Mini was patient and determined to find exactly the Mini I wanted. Changed my mind on color only twice. Her great sense of humor and genuine interest in assisting me made the purchase of my Mini so much more enjoyable. Had a few laughs with Elena who gave me a tutorial on the bells and whistles of my Mini. Thank you.
I purchased my vehicle from them over three years ago (which was a wonderful experience) and only go to this dealer for my services and repairs (prices are reasonable). The facility is clean and the people who work there are friendly and helpful. It also a bonus that it's close to a mall that I can walk to if I don't want to stay at the dealership while my car is being worked on. They will call me if there are any issues or when my car is ready. If I do stay, the lounge area is big with a nice size tv. There are free refreshments available.
Really good ! Angela was patient, knowledgeable and accomadating ! Great experience ! No stress at all ! Love my Mini ! I will be back !!!!
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