Used 2020 MINI Hardtop for sale in Alhambra, CA

Thank you, Thank you, Thank you! I am blown away by the level of over the top- 10 star service, professionalism, personal touch, easy breezy, always on point customer service I have received specifically from Gilbert! He has made my first BMW lease experience absolutely flawless, fast and always hassle free. Honestly, if it wasn't for the service I have received from Gilbert I am not sure if I would lease another BMW. But with the outstanding experience Gilbert & his team have provided me over the last 3 years - Pacific BMW is the ONLY place I will be getting my next lease from. I greatly appreciate his ability to work around my schedule and get the job done perfectly every single time. Looking forward to another outstanding 3 years with my new BMW lease thanks to Gilbert!

This car is easy to drive, beautiful color, good on gas, handles well on cornering. Nice price and great tires too. This is my 3rd mini, so I love them!

Best prices around. My transaction was quick and painless. My car was made to order and Henry kept me updated as to delivery date. Henry, Edger and Reza are easy to work with. Highly recommend.

I bought a 2020 Oxford edition to replace my 2013 Cooper S. Seems heavy and slow, but probably better to slow me down and saved a lot of money!

John Won was absolutely great to work with. Friendly, considerate, and highly professional. Found us the perfect car and was absolutely thorough and responsive to all our needs. Would highly recommend to anyone.

The car is perfect for me as my needs are such that I am the only driver. It handles beautifully, and has a lot pf spunk

Nick Alexander BMW and John Won is the absolute best dealer and person to work with. John was very thorough and considerate of all out needs through the process. He truly cares about the client and will go above and beyond.

Second car from John Won. He is always professional and takes great care of us. From start to finish, he took great care of all our needs. Highly recommend John and this dealership.

Edgar Manzanares was great in helping us getting our new car. He was patient in showing us a few cars until we found what we wanted. The process was smooth. Thank you Edgar. We loved our new car!

So easy, it left me extremely pleased! I brought two friends with me for "second-third opinions," and they both enjoyed sharing the adventure with me! Very happy with our salesman who explained clearly what each step was in the test drive and through the paperwork.

I've bought a few cars. More than a few. I get the game - come in, fall in love with the test drive, then get caught up in the mumbo-jumbo with the salesman and the manager and the finance guy until your head is spinning and you just want to leave, but you can't because they took your keys and you're stuck. Evidently Mini Universal City gets that too - and they get that it sucks, because they don't do that. In fact, my experience there was exactly the opposite. My girlfriend leased her last mini from Mini Universal City and needed (yes, needed), to upgrade from a manual to an automatic. We came in on a Monday morning and met Anthony, the salesman. Anthony digs cars.... and he knows his stuff. He explained everything that was different between the 2013 model we were turning in and the 2015 model we were driving (these cars are super-cool, btw.) Also Anthony is a fun guy to deal with. They appraised the 2013 car quickly, and presented an offer. We met JD in the sales office (who also really knows his stuff). They explained everything about the new lease. We needed a little time to think about it so we left. Over the next few days we communicated with Anthony via email and text. He always answered our questions quickly - even on his day off. I also had the pleasure of an email exchange with the General Manager of the dealership, Huw (yes, that's how you spell it.) Huw is also a no-nonsense guy who's committed to customer satisfaction. There was an issue with this lease that I felt the dealership could correct, and Huw did everything he could to make the deal work. We're both very busy so I asked if they would prep the car and have it ready for us after work (which was about 8pm.) The said no problem. We showed up, and we parked right next to a brand new grey 2015 Mini Cooper base with a moon roof, racing stripes and Union Jack on the roof. It was detailed and had a huge SOLD sign in the window....it was waiting for us. The check-in of the 2013 car and signing of the new lease took about 30 minutes (again, no nonsense.... JD had everything ready and Anthony got us going quickly.) Then Anthony stayed after closing to make sure my girlfriend knew what every knob and button did in the new car. I don't think our experience was unique at this dealership. When we arrived there was another couple leaving who couldn't stop saying "thank you" to JD in the sales office. They also drove off in a new Mini. So THANK YOU from us to Mini Universal City as well. If you stop by ask for Anthony or JD and I think you'll be really satisfied too.

A great experience that I want to share. Wonderful service visit with Des who was a pleasure to deal with. Kept me informed like a pro that he obviously is and I will be back. You guys have earned my Mini business.

I will be honest, it took awhile for me to decide on what kind of fun car I wanted to buy, and believe me when I say I test drove more then a few. I decided on the Mini Country Man because of one reason. Huw John, your General Manager. Because of him I'm driving the altimate fun car!!! And that's just the beginning of my awesome experience of buying my car. Not only buying my car went smoothly and so quickly. He also made sure I was well taken care of by his awesome crew Marty and Tony.. From the experiance of getting to know my car before driving off and finishing up with the finance dept. I had the altimate experience, not only will I recommend Mini Universal City to all my friends, but this is the only location I would buy my next Mini Country Man. Thank You again for not just treating me to be another customer but family. Sincerely, Ria Ramon-Fortune

The best dealership experience! I shopped quite a few different ones in search of my frost blue hardtop Misty. The team is always professional and courteous when I bring my car in for service. I have been leasing my mini for almost three years, in that time I've not once had a poor experience.. My car has needed repair no less than 5 times (drivers for whatever reason just LOVE to hit my car when it is parked) so I consider myself seasoned in this observation. I highly recommend Mini of Universal because you can buy or lease a car anywhere, but I haven't experienced the fun atmosphere or stellar service anywhere else at a dealership. Ever. And buying a car is a relationship y'all, whether you realize it or not. To drive my point home, I injured my spine this year and can no longer drive. Mini of Universal has gone above and beyond to help me w arrangements and getting through this tricky time. You do not find that anywhere, and that's a business worth supporting.

Mini of Universal City is by far the best dealership I've ever had the pleasure of doing business with. I've leased and serviced three Mini Cooper's through them over the years. But I never expected the level of care and concern I received after a motorcycle accident earlier this year left me with two shattered knee caps. Per my doctors I would be unable to drive a manual transmission for at least a year. I've only ever driven Coopers with manual transmissions because I love the way they handle. Unfortunately, I had twenty months left on my current lease on a car I could no longer drive. I reached out to Huw John, the general manager of Mini of Universal City, to see what my options were. I hoped there might be a chance to discount the financial burden I owed, but in the end I understood we had a contract and I would have to honor the terms of my lease. After all, my motorcycle accident and current health situation were no fault of Mini Of Universal City. Within a week, Huw had spoken to Mini Corporate about my situation and between them they offered to take back my current vehicle and get me into a new lease with no financial penalty or burden on me. They felt I had enough to deal with recovering from my accident. A week later my wife and I spent the morning with Mini motoring advisor Marc Perry who patiently showed us every available option. In the end we drove off in a new 2016 Mini Clubman, one that I could easily manage with my compromised situation and with a lease payment only slightly above what we were paying on our previous car. I always felt comfortable doing business with Mini Universal before, but never anticipated the level of personalized care and concern we received this time. Huw, Marc and sales manager JD Donnelson went above and beyond any expectations we had to ensure that my wife and I were happy and completely satisfied with our transition. They were under no obligation to be so accommodating in breaking my lease. They were simply doing what they could to help. It may sound cliche but it's true. When dealing with Mini of Universal City, you do feel like you're being treated like family. I can't thank them enough and I highly recommend going to them if you are in the market for a Mini.

I worked with Jonathan Olvera (Internet/Fleet manager) and Dan Orel (General Sales Manager) and it was the best car shopping experience ive had! They are very patient, and courteous. Given the COVID situation, they even had the car delivered to me and took my lease return back! I first spoke with them over a month ago and at the time I decided to wait a bit longer. I decided to try them again and was not disappointed. They did not push me for a second and worked with me to get to what I was looking for. Very happy with the deal I got and the car. Thank you and will definitely recommend them to anyone looking for an Alfa! They will go above and beyond.

We walked into SM BMW only looking to test drive the new 228i. Knowing that we wanted a manual transmission, we knew we'd have to order the car. We planned to play a few dealerships against one another to get the best deal. After talking for a few minutes about what we specifically were looking for, our rep informed us they had a brand new 328i that fit the bill. We looked at it, and even though it wasn't exactly what we were looking for, it was exactly what we really wanted! We made out like bandits on the deal, as BMW's with manual transmissions aren't exactly what the average buying is looking for, but it was EXACTLY what we wanted. The car is loaded up with all the options, and 6 months in we couldn't be happier with it. First service was easy to schedule, they provided a loaner car that was comparable to our car (automatic tho) and it was ready on time. I highly recommend this dealership, Achilles, our advisor, and BMW in general. This is my 5th BMW, but first from this dealership, I'm already planning on #6, and it will be from Santa Monica BMW!