I had the all time best experience at Bob Richards Nissan. I honestly wasn't thinking of purchasing a Nissan, but after seeing what there was to offer it was high on my list. Clemente went above and beyond my expectations. He really made me feel like I was his number one priority. He got me in the car of my dreams. Drew was the one who really brought it in as a finalization with his help! Chris Williams was sure to answer any service questions that I had and assured me that I would get the best service every time. Markese was very personable, polite and made the financial parts of the visit a little less painful. I just can not express my appreciation fully for what this group did for me and my family. I will continue to go to this dealership in the future.
I was at the end of my 3 year lease and decided to purchase the 2015 Murano. I was pleased with the finance rate. Staff was friendly and professional. I also use this dealer for maintenance and service.
Elaine is the best car salesperson there. She knows what she is doing and gets the job done. My family has purchased so many vehicles from her. Never have we ever left unhappy. She is very pleasant and professional. Johnny is a pleasure to deal with as well and his assistance is always very helpful!!!!
Great dealership from the sales people, especially Annette Dotts, the mechanic Jaime Banda and the tech Chris. Have been using this location for over 15 years and it has gotten better since Bob Richards took over.
I had a great experience at the service center at BRN. This is my second Rogue purchased from BNR. When purchasing my vehicles, Elaine was so easy and knowledgeable to work with. Great customer service before and after the sale. Thank you!
Very responsive to my concerns about my back up camera. They had it replaced with an hour. Along with a full check of my vehicle, added air to my tires and washed it. Absolutely great customer service.
I came in on a tight budget looking for a used car under $11,000.00. I found an immaculately clean 2016 Nissan Sentra with great miles. The new warranty they are offering is unheard of. I am confident I made an excellent choice.
Al Notte was very efficient and sociable. Very detailed on instructions for working gadgets on the console. (Didn???t get that much before on my other Nissan purchases). I will definitely recommend Nissan Augusta dealership and Mr Notte to friends.
Being a military family, we are constantly on the road moving place to place. Originally I visited the Nissan Dealership for an oil change (I had two days to get my Nissan up to par for my 26 hr. drive to Sierra Vista, Az.) Having 110K plus miles on a paid off Nissan Altima, I was considering purchasing a new car and using the pay out value with Nissan towards a new vehicle. After my oil change, I waited 10 minutes for a sales rep to show a vehicle(Nissan Rogue); however, at the time the representatives were busy. This is when Al Notte intervened from his busy schedule and took interest into me purchasing a new car. Immediately I felt his genuine concern for ensuring I had a car that was affordable, safe, and with great gas mileage. He???s very knowledgeable and exceed the standard for his profession. While driving to Az. he has called to ensure the car was operating properly and made sure I was satisfied with my purchase. He was so great that my partner viewing the car with me, decided to purchase a car as well. Who can argue with two sales in one day!!!! Al made the process easy and not time consuming!!!!! I???ll recommend him to anyone in the Augusta, Ga. area interested in purchasing a vehicle from Nissan of Augusta.
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