The car buying (or leasing) process is never something to look forward to, but Todd made it easy and painless. I knew what i wanted and needed and Todd made it happen in less than 20 minutes!! When i need another vehicle...I???ll be calling Todd again.
Thank you to Matt Gonzalez for his patience during my lease trade in process. Matt spent a great deal of time on this deal to get me THE best deal. He was very thorough and took his time going through the cars manual with me. Matt is best at what he does and I recommend purchasing a vehicle from him! Thank you Matt Gonzalez!
Thank you Gabe! My husband went in to look for a new truck. We requested information and told Gabe exactly what we wanted on a truck and what we were looking to spend. He took the time to help us find the perfect truck, great price in just the color we wanted. Love our new truck! Thanks Gabe for taking the time to help us find exactly what we wanted. We will be back for our next vehicle! The Naumann's
Byron was great with helping us find the car with the options we wanted and patient with us trying to decide. I was please with the over all atmosphere of the dealership. Jesse our financial guy was great to work with and Tracey the receptionist was very welcoming.
We had a tough situation with our current vehicle. We know another employee of Bommarito at another site, and he put us in touch with Matt McManus. Matt worked with us for over a week to help us find the best possible solution. As such, we only were at the dealership for about two hours, at a time when we were very busy. I have actually referred both of my kids to Matt for help with their vehicle purchases. Ian worked diligently to find us the best possible financing solution for the new car purchase. He was courteous and personable and helped us understand our financing options and terms. Also, I wanted to mention Randy Graves. Randy works in internet sales at a different location. We have known Randy for many years, and he was the first person we contacted when we decided to look for a new vehicle. He referred us to Matt, and it was a good experience for us.
This was my second purchase here and it was the best experience i have ever had by a new car of any other dealer. Craig was our salesman and he made the process a breeze could not ask for better service. Will be back the next time i purchase a vehicle.
Jan Vanveen did a great job in the service department! Jan was very professional and communicative while my car was in the shop. I have dealt with the other Nissan service departments/dealerships on the St. Louis side and this dealership is well worth the short drive to Illinois.
Trying too hard to prove they 'aren't like others'
by InquiringVanBuyer from O Fallon, IL
September 28, 2018
Our salesman was knowledgeable and the facility was nice. He did a great job of juggling two customers during most of our interaction.
My initial reaction though, was that this may be the most 'car-salesy' dealerships I have ever had a first hand experience with. We visited on a Friday evening with plenty of traffic on the lot and in the showroom.
I can't remember how many times I was told that they aren't like other dealers and of their transparency - I'm not sure if they were trying to convince me or themselves.
We set the expectation that we were just there to look at a couple of vehicles on their lot and were not at the buying stage. I never felt pressure to buy and they did provide all of the standard information and paperwork you would expect. All of that being said, I still had to ask for my car keys, which they had from the trade-in evaluation, three times on our way out the door.
For people that do buy from this dealership, be prepared to play the game. The number of times the salesmen leave the table to check in with the sales manager was outstanding to watch.
Marcus & Matt were top notch! Our transaction was quick & easy. We got the exact new Rogue in our preferred color & options for not a penny more than price we wanted to pay. Everything from intial negotiation to signing the finance terms was extremely transparent and upfront. Would recommend!
Had a seamless buying experience. Derek Thomas was fabulous. I never felt pressured but aware of my options. I would definitely go back to Derek and Auffenberg. I will be referring friends and family.
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