bought a new Jetta and every thin went great! Alex Avila did a great job and was very kind and helped when needed. the insurance girls Jessica Diaz and Sigrid Neu did a great job and where very helpful. also dealt with Leo and some finance people all where great thank you!
Jack Bass was courteous, polite and knew his product. He explained everything and was very helpful with questions that I had. He was not a pressure salesman which was wonderful to see. I would recommend him as a salesman to anyone buying a Kia from your dealership. Ed Cotto has been my go to service person since owning my previous car and has always been excellent to work with.
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Excelente servicio en offlease. La atencion y el soporte recibido de Carlos y Chad debo decir fueron excepcionales, su apoyo y recomendaciones de las mejores que he recibido en cualquier dealer. Si tienen intencion de adquirir un auto usado, busca a Carlos y a Chad que seguramente de mostraran las mejores opciones de acuerdo a tus posibilidades y financiamientos sin muchas explicaciones y obstaculos. Garcias Un abrazo
My purchase was a bit lengthier in process than usual ,but it all worked out . My car salesmen Xavier Pena was professional and patient . Marc in the financial department was also very helpful and accommodating. I would recommend this dealership to anyone ,they have a wide variety of vehicles to choose from and many helpful staff .
This is the best dealer in orlando fl...my second time here and i always satisfied with the customer service they all provide...very good selections of cars and the people here are great thanks alot guys...see you in the next one👍
They are very good and they helped me lot especially Mr.Gill. He helped to get the best car for me and also helped me with my loan. If you would like to buy a used car then i will strongly recommend them.
Excelente vendedor, muy atento con los clientes, siempre ayudando . Me ayudo mucho con la compra de mi Mercedes Benz y contesto a todas mis inquietudes. Me sentí muy contento, seguro y agradecido. Gracias 🙏🏻 💪🏻
I have never been to a more haggle free, laid back, no pressure type of dealership ever in my life. Off lease only is the ONLY place to go and will all I ever got from now on. Thank you Sasha and thank you to the off lease only team.
This is my second Mazda from Corey Fairbanks Mazda - I brought my 2014 CX-5 in for its 30,000 mile check up. They fixed a speaker, did an oil change, all new tires - they were honest and up front about cost of the repairs. They called me to let me know when it was ready and when I needed something additional done. If I wasn’t so close to paying it off - I’d definitely consider trading it in for a newer model. They’re a great dealership.
Thank you sterling for taking your time to help find the car that I want. I was very difficult because I want to pay less and I wanted my car to have everything. You took your time to show me all the features and how to purchase a vehicle. I truly love my car.
Ok wrote this once, cannot repeat it. Liking the 2007 Ranger. Pretty good deal. My only wish would be more honesty about the problems. I still would have bought it, but it would have been nice to be able to take it right into the shop and fix those issues. I don't like to learn while driving down the road. BUT again, I still would have bought the truck. Honesty IS the best policy. Ah well, Michael, next time,Be more frank, you will still seal the deal without any feelings of being mislead. Still hoping it isn't the "woman" factor. Thumbs are such
There are so many good things to say about Brian San Pedro. He truly cares about his customers by listening to what their needs are, and then delivering it to them on a silver platter. He???s extremely knowledgeable, and isn???t the stereotypical, high-pressure, salesman - his goal is to make sure you leave the dealership happy. If you are looking to buy a car then you should absolutely go to Bill Ray Nissan and ask for Brian San Pedro!
Honest, friendly , and always ready to make it right!
by Deborahmarie from DealerRater.com
December 2, 2018
I bring all my insurance jobs here to the service center. John the manager of service is very helpful and works soooo hard. I feel safe having him take care of my car. Fred and Erica and Leon are so very nice as are the rest of the workers in service. You are a great bunch of people. Thank you so much.
I had seen the M4 I wanted to purchase online. I got good price and the car is flawless. The process was complete i less than an hour and I was on the road. I had some questions regarding my extended service that I bought and they were very helpful in helping me understand my options. I would fully recommend this dealer.
I contacted the dealer because the mileage advertised seemed very low in relation to the price. The dealer contacted me immediately and confirmed that the advertised mileage was incorrect. At that point the was no longer a good deal and a thanked him for a quick response.
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