My experience at Audi Chantilly was terrific. Perusing vehicles online and saw a used one I was interested in online. Enquired about its availablity and got immediate responses from two sales associates. Made an appointment to test drive. Evening before test drive, received email to say vehicle was still available. Upon arrival at dealership, vehicle was sitting outside in front of the showroom (anticipating my test drive!). The dealership is large, expansive and immaculately kept. My sales associate, Mamta, was exemplary. She assured all my needs were met while test driving, getting information about the vehicle, discussing price, final sale and paperwork/documents to be completed. Drove home that evening in an exceptionally clean & well-maintained used Audi A5 Cabriolet. Even gift-boxed spare key and extra key ring...Very classy touch!
Great Communication, didn’t get the car was a little to expensive but great communication. If i had a little more money maybe i would’ve got the car but i had a great experience with Alex and would most definitely recommend to other people looking for a car
John was great in making my purchase a bit easier. They promised to bring car to me in VA and get moonroof deflector installed and neither happened. But, they did pay for an Uber to bring me out to them. Ended up missing work :( and stuck in rush-hour traffic but love my car!
I came in having such a terrible day and they turned it all around! I was treated so well and they were honest about everything. I left with my 2013 Toyota Camry and am so happy with the pricing too. Overall, great service and they even recently followed up with me.
My husband and I have been in the market for an older LR Discovery. Finding one in New England whose frame isn't riddled with rust and rot, however, is near impossible. Thank goodness for IM Autohaus- and Bryan. I never dreamt a vehicle purchase could be successfully completed remotely, but he proves that it can. He took detailed photos and videos and also offered to drop off- and pick up -the Disco at a Land Rover Dealership for a pre-purchase inspection for me. If that doesn't scream transparency and honesty re: his business ethics, I'm not sure what does. Entire process was speedy and seamless and the Disco is being shipped up to NH soon. I HIGHLY recommend this business.
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