I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
C.J Gran is a great salesman. Very knowledgeable about his cars. Was not pushy just supportive. Found me the right car for me. I will definitely be going back to him for my wife's next car. Everyone there was very friendly. Best buying experience I've had in a long time.
Dave Seymour helped us purchase a used car for our son and he was great to work with! He was very patient, especially since we test drove 4 different cars. He made us feel he was trying to find what we were looking for. There was never any pressure to buy. We were also there well past closing and the whole team at the dealership were extremely nice. We would definitely go back to Dave and Marhofer Nissan in the future.
Worth the 240 mile drive to by my new/used car! :)
by David from Grand Blanc, MI
December 29, 2017
Purchased a 2014 VW Jetta from Ron Marhofer Nissan on 12/17/2017. Their pricing was exceptionally competitive, so I took a chance to drive 240 miles down from Michigan to consider a purchase.
It was worth it: Front to back, sales to service, this dealership is a "class-act". Everyone was kind, receptive & responsive to my needs and questions. Never once did I feel pressured to purchase a car; nor did I sense any used-car dealership "shadiness" from anyone. Customer-first mindset with great staff from my first call.
I would highly recommend this dealership to anyone considering a purchase on a new or used car.
Matt did what he said he would do. What else can one want.
by hopple2matt from DealerRater.com
December 5, 2018
Great experience. Matt was knowledgeable on what was needed for my repair, and assisted with an additional safety hazard I was unaware of. He told me what the repair would cos and the approximate time it would take to repair it. Both were as he said.
I walked in the door, was greeted, treated like a friend and family. I was shown the same computer screen that they were looking at. They aren't afraid of competition from bigger revivals. They did everything in their power to get a lower payment for me. They've won me over.
Greeted by Felix outside of dealership which was a nice first impression in regards to customer service. Friendly and good at building rapport with client. Knowledge of the car could have been better. Car sold itself more less. Went back and forth with price to make sure we paid what we felt was the right price and we felt good about it but did feel undervalued as a customer when the GM came over to immediately suggest ???something that was within our budget???. It wasn???t by any means outside of our budget but the fact that the price they started off with was wrong from the price online is what bothered me when it came to negotiating. Thumbs up for Felix getting us a price we could agree upon and better yet the dream car my fiance has always wanted. I would also like to thank Guy Ghrist on his service as he made us feel great about our purchase and even better hooked us up with the right warranties down the road. Very professional and knowledgeable in his field. Overall good experience and would do business or purchase another car from Ken Ganley Nissan again!
Great overall experience. My only complaint is that two days later my car needed a part (an upgrade) and the part is not in stock anywhere in the USA....it's on back-order. Sure would have been nice if they had told me this!
I drove out to Ken Ganley Nissan on Sunday (kids in tow and all) just wanting to test drive and check possibilities with my less than perfect credit. I never dreamed I???d be able to qualify for a practically new beautiful Nissan Rogue with the fun and fancy extras! Bryon and Tony made it happen! I gave them quite the task and they both rose to the challenge to get me in a car I thought was untouchable, AND worked with my budget so I could easily afford it! Their patience with my family and I, and perseverance with the challenge definitely won back a return customer when it???s time to upgrade! I will definitely be back! I highly recommend Bryon and Tony from Ken Ganley Nissan in Medina for anyone looking for a quality car buying experience. Side note: I did check out quite a few car dealerships before finding Bryon and Tony at Ken Ganley Nissan in Medina...I am wondering now why I wasted so much time elsewhere!
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