So Far, So Good . Thank You Prestige !
November 5, 2018
So far I must say I have been pretty pleased with the everyone at prestige. Bobby was my salesman and was very up front with me , I did not feel pressured during negotiations and Bobby was up front with me. I like how nobody tried any sketchy sales tactics such as taking my keys; after my trade in was appraised I was given my keys back before negotiations started. I was given more money for my car than any other dealership offered me (including the big guys) Bobby Martin and I sat down and reached a number we both agreed upon , although it was close to closing time for the dealership, I met with finance and was told there was an 80% chance of approval and I would know the next day. The next day I remained in close contact with the Prestige but they still did not hear back from the bank, on the third day, I was informed that I had gotten approved and could come in to finalize paper work. On this day my salesman Bobby came in on his day off to to finalize everything and be sure the truck I bought was clean , he agreed to meet me at 6:00pm and he was there right on time. Bobby was honest and let me know that the vehicle would still need to be serviced and let me know when to call to schedule service. After driving the vehicle, I did notice an exhaust leak , Bobby assured me that they would get this fixed and I spoke to the service department and they scheduled a drop off time for service and agreed to issue me a rental without any hesitation. So far I have nothing to complain about , buying a used vehicle is different from buying a new vehicle and the dealer really makes or breaks the purchase. I will be sure to send all my family and friends to Bobby as long as the final stages of my purchase and the service to the truck is successful and I have no doubts that this will happen and in a short time period. Prestige won't offer you free lunch and a padded waiting area , but to me, that's not the purpose of going to a car dealer, prestige will not heckle you to purchase a car. Prestige will be honest with you and let you know if a deal can be made . When I met with finance for the final time I was told that my interest rate went up a couple percentage points, but I was assured I didn't have to make the deal , the difference was $18 a month and I chose to agree to this , but I wasn't pressured into this. Bobby is an upfront person who won't lead you on and then let you down , I am sure everything will go well with prestige's service department and I will be a happy customer. Thank you to Bobby Martin, Jerry and everyone else who helped me out.