I do not even know where to start with this. I will first off say that I never ever write reviews...... I took about a week to write a review at first I wanted to write a bad review because I felt that I was getting nowhere but then I thought let me try to reach management and address my concerns if it is not addressed then I will the bad review. With that being said I would like to thank the service manager Jason and the general manager Jad. They both listen and resolved my concerns. Every dealership has issues if you think that every dealership is perfect you are going to be let down big time. What does matters is how the dealership addresses and resolves any issues you may have at that time. This dealership was great with following through on their promise to resolve my issues. One thing I can take away from this experience is before you leave a review allow the dealership/company to hear your concerns and address them before you leave a bad review just to stick it to the company. PS gave it 4 out 5 stars because of the money on gas and tolls I spent getting it resolved :-)
The best car I’ve owened
by Katie Peluso from Clermont,FL
January 13, 2019
The body style of this car to the way it drives us amazing. The seats are so comfortable and it is very spacious. I love the size of the screen and the set up of the car.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Best Mid-Size SUV on the Market Today!!!
by DVD from Oklahoma City, OK
January 11, 2019
I own a 2018 Nissan Murano Midnight Edition. This edition has all the options available but I did not want the moon-roof option. (Didn't care for it). Once you shut the door and sit in the drivers seat, you are shut off from the outside. It is extremely quiet inside the suv and drive noise is very minimal. First thing you will notice is the quality of the interior which Nissan put soft leather on everything. It adds a level of luxury that you see in high end suv's. I did test drive a Lexus RX and enjoyed the drive but ABSOLUTELY DISLIKED the interior setup. I loved how Nissan set up the interior electronics compared to the Lexus RX. It's ease of use and navigation of your buttons is perfect! I commend Nissan for this user friendly way of control. (Lexus, gives you a mouse to use for navigating your display) Yes you heard me correct!!! LOL. Not to mention the Murano's Exterior design is superior and has a look of moving when standing still! The drive is also very responsive with 260 HP and 0-60 in 7 ish seconds. I have the AWD version and I will never go back to rear or front wheel drive only. Fantastic handling in snow and raining/muddy conditions with 21/28 city/highway mpg. I also enjoy the 11 bose speaker sound system and the sound in the vehicle is great if you are listening to high treble type music, but if you enjoy low bass type of music it misses the mark a bit. In addition, I am particular over the headlights in any car and purchased very bright LED (Low-Beams) so I can see the road better. Overall, I absolutely love my Murano with the options Nissan provides at a very affordable cost!
I've had a lot of Nissans, one Xterra, two Pathfinders, two Rogues, and now this is my third Murano, oh yes, and a 1979 280ZX. I got used to the CVT transmission and if you can get over that, you'll be fine with the Murano. My Murano is an SL AWD so it has plenty of tech in it and its a very comfortable car on the highway and lots of room to spare.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
SO COMFORTABLE AND STYLISH
by MarionB from OcalaFL
January 5, 2019
EXTRAORDINARILY COMFORTABLE RIDE, ALL THE AMENITIES, SO MUCH ROOM. THE VEHICLE IS BEAUTIFUL, I FEEL LIKE A WEALTHY PERSON WITH THIS BEAUTIFUL MURANO. THE BACK SEATS ARE SPACIOUS AND THE REAR CARGO AREA GETS EVEN LARGER WHEN YOU LOWER THE BACK SEATS. YOU WILL LOVE THIS CAR
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Most beautiful and fantastic car I have ever bough
by Carol loving her Nissan from West Bend WI
January 9, 2019
Has all the bells and whistles I could ask for. Drives extremely smooth,very happy with every facet of the SUV Would highly recommend this vehicle.
Great experience at Sheehy Nissan. Friendly, efficient and very helpful. Looking forward to working with Joey again very soon. This is the place you want to go when looking for a great deal on a great car.
by Sharrij from Grande Prairie
December 29, 2018
Love the comfort and handling. Nice styling, good power, smooth handling. Spacious comfort that makes it great for moving friends and family. The grand kids love it
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