Used 2019 Nissan Murano for Sale in Tempe, AZ

I called at the last minute to get a window regulator replace. The Service Advisor said he may be able the to squeeze me in if the parts were available. I received a callback 10 minutes later stating parts were available and if I brought it in right away they can get to it. I met the Advisor when I dropped off the vehicle. He was very professional and said he will have it completed before close of business (4:30 pm). The vehicle ended up completed and hour later, 2 hrs earlier than expected. I was very impressed with quick service and follow through the Advisor and his Service team had performed. I have own many vehicles through the years and have dealt with many Service departments. This dealership is definitely number one and I would continue to service my vehicle there including purchasing my next vehicle. Thank you for an outstanding job.

Great vehicle that meets my wants and needs. Meets all my expectations! This is exactly what I wanted! Very durable! Love all the details in the interior and exterior!

I would like to let everyone know about Service Advisor Tony Di Salvo at Chapman BMW. This guy is the most responsive guy I've ever had the pleasure of dealing with where my 2011 335i is concerned. I'll give you just one of many examples of Tony's excellent work ethic. My wife and I were in Chandler AZ and had just seen a movie. When we came out to the car it was about 110 degrees and my car had been baking in the sun for three hours (btw, my car is jet black). I activated the "summer convenience" feature of the key fob that opens all the windows and sunroof to let the heat out. Everything worked perfectly until I closed the windows. The right rear window made a sound like breaking glass with a loud snap and would not close. I immediately called Tony at Chapman BMW and left a message and noticed it was 3:47PM. After completing my call I headed straight for the dealership. About 12 minutes later my phone rang and it was Tony telling me to bring the car in...at this point, I was a mere 5 minutes away. The really cool part was that I was there five minutes later and when I pulled into the garage area my name was already on the marquis above the driveway, and my loaner car was already there running. Tony took my wife and I into his office...his very air-conditioned 72 degree office...and had me sign a work order and then we got into the 430i he loaned us, and we were home ten minutes later. Around 2pm the next day my car was done and waiting in the driveway all washed and waxed...they even used tire shine. It was awesome. Anytime I have had a problem with my car, Tony has diagnosed it correctly and fixed it correctly and been very straightforward about the costs. I have NEVER had to take it back to have a repair repeated. Thanks Tony!!

Iam very impressed with this vehicle. Iam hoping the 2019 Model of the Midnight Triple Black, will soon be coming to a Dealer in So. Fla.

I've been buying pricey Mercedes??? for the last 35 years so Mercedes has been my sole dealership experience....until yesterday. I wanted to get my wife a new car and she loved the look and comfort of the new Murano (which she had driven because her best friend (a successful medical supply saleswoman who put 40,000 miles a year on her car for her job) had purchased 5 Murano's in a row and absolutely loved them for their comfort and reliability, never having had a single mechanical issue with any of them. So, I researched the car diligently online and I went to 3 dealerships (Larry H Miller Nissan in Mesa, Pinnacle Nissan in Scottsdale and ABC Nissan in Phoenix) before purchasing with ABC. To cut to the chase, I've never had a better experience at any car dealership than I had at ABC Nissan because the ABC salesman, Kass (Kassem), a young man who was highly knowledgeable, extremely informative, honest, respectful and didn't play any of the usual salesman games. He was a pleasure to work with from beginning to end. I can also tell you that ABC beat the other dealerships prices by a very substantial margin. Additionally, Kass was kind enough to offer to drive the title other documents that required my wife's signature to her office in Old Town Scottsdale so that I didn't have to make the trip and so that she didn't have to travel to the dealership to finalize the paperwork. There was simply no comparison at all between my experience with Kass and the other Nissan dealerships. Larry Miller???s manager tried to pressure me into buying the car before I left the dealership (not an unusual sales tactic but annoying nevertheless), and spoke to like he was talking to someone buying their first car (I'm 60 years old). The manager at Pinnacle had no interest in negotiating at all and actually walked out of the room, with a brisk "Good luck" when I didn't accept his considerably overpriced offer. Kass, by comparison was a complete gentleman and did everything possible to make the experience pleasant, lacking any pressure and nonsense, as did the ABC finance manager, Travis, who was also an absolute pleasure to deal with, friendly and very informative. I highly recommend these two ABC representatives. I was so pleased with the experience and the end result that I asked to speak to their general manager to express my complete satisfaction and appreciation for the experience they provided. And, my wife (and I) absolutely love the car. In closing, this is the dealership to go to if you are considering a Nissan and I would very highly recommend you ask for Kass. And as I said, the best pricing around and my experience was thumbs up from beginning to end. 👍🏼

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

This is a great vehicle. Comfortable, great styling and safety features. The only issue has been with an ABS idiot light, which turned out to be a wheel sensor. Other than that, it drives great.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

We’ve owned a Murano before, and loved it. I’m pretty “detailed”, and this time we looked at several makes and models of mid sized SUV’s. The price/value analysis kept coming back to the Murano SL AWD.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

Stylish SUV with all the bells and whistles anyone could want. Gets much better gas mileage than my 2017 version of the same car. Apple CarPlay is an excellent feature!

I could not believe how easy - and fast - buying a car could be. I decided a used car was for me, so I started looking online and at local dealerships. All I can say is that that experience was enough to put me off the whole process. Dealer add-ons. Limited or no warranty. ???What are you willing to pay???? Enough!!! I saw an ad online for Carvana, which I had never heard of, and thought ???what the heck.??? Such a great find! From the quick and easy search, to no haggle pricing, to easy payment (I was able to pay cash online, but they also offer financing), to a no-risk 7-day return policy AND an additional 100-day warranty on top of that! There was nothing to lose. It took only a few days for delivery - to my home! - and the paperwork was handled in about 5 minutes. They even had a notary show up! They handle the registration, too - no waiting in line at DMV. Bottom line: I love the car, I got it at a good price, and it could not have been easier. Actually, it???s scary how easy it was. I have to stop myself from looking more on he Carvana website, lol.

A hidden gem. Better than I expected. Nice style. Ample power for overtaking. Nice comfortable seats. Good fuel economy. Excellent interior appointments. Navigation is user friendly

Carvana has the most Happy & Helpful Reps. I have ever dealt with. I called a LOT leading up to my delivery, One poor guy was on the phone with me for nearly an hour trying to deal with my bank (it was fully automated and difficult), but the entire time he remained happy and kept chatting with me as we got through the process, I felt important and extremely valued. Anywhere else would have just put me on hold for ten minutes at a time, but not my new friends at Carvana! The entire Experience - from browsing online, to the first test drive - was very enjoyable ! I almost want to buy another car so I can do it all over again... it sounds like a joke, but you will understand when you experience it yourself. 🎶Car-vana-oooo-na-na🎶

This is how buying a car is supposed to be. Go online, get qualified, see the terms upfront, pick any car you like and then have it delivered to your doorstep. If you don't like it for ANY reason, you can return it in 7 days, no questions asked. You can either choose another car or just give it back. My BMW i3 was exactly as they described it (it even had additional options they didn't mention). I cannot emphasize enough how this is the future of car buying. No more dealership 'let me talk to the manager' games and wasted time. Also, the customer service was incredible. The girl that delivered my car at 11:30 am exactly as promised, was super friendly and showed a genuine interest in any concerns I expressed. There were some small blemishes on the interior and they sent out a car detailer to treat the problem. I was extremely impressed. She also promised a little care package and to my surprise, I received a FedEx package a few days later from Carvana packed with goodies! If you have ANY hesitation - don't - my Carvana experience was FANTASTIC!

I made my purchase on 5/19/2018. I am so happy with my vehicle! The website was super user friendly, I really liked the filters you can apply to give you all the options at the terms you want. I appreciated the fact that I could get my personalized financing terms without a hard hit on my credit, in the event I didn't go through with a purchase. The customer advocates on the phone and at the store were all really friendly. This was actually a really fun experience, getting to have my car come down from the vending machine and put into a bay just for me. No hassle, no haggling, no commission driven salespeople, it was great! And I have received follow up calls from both Carvana and the financing company asking how I'm liking my car and explaining everything. This has been a great experience from start to finish! Thanks Carvana!

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

We’re so happy with this car! It’s been built for complete comfort, with exceptional safety and innovation, and all while being wrapped up in eye catching style. It makes driving fun again, and with it’s impressive power and all wheel drive, we’re looking forward to it being a part of our family for many years to come.

Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!

Nicest feeling ride ever. I have health issues it is comfortable! The color and the design is very nice as well. We all fit great in this vehicle

Some people thrive on the haggle experience....I am NOT one of those people! My bank was advertising VROOM and I thought I???d take a look. Admittedly, I was scared to buy a car....site unseen....but I was purchasing a new car (2017), so I wasn???t as scared as buying an older model. I called VROOM when I saw the car I wanted and the paperwork (I financed my car through my personal bank, but I hear they finance as well). started right there and then. Literally my car was shipped a week later and was picked up at our local mall (there was 3 other cars dropped off). The only hiccup...they forgot to send my temporary tags for the car, but we got it all squared away. Love my car, been driving it for 4 months now. Positives of buying through VROOM....no haggle, fair price; easy paperwork; 3 month warranty on all cars (try getting that at a regular used car dealership); Roadside Assistantsnce on all cars; FREE shipping to your house (or nearby)! Negatives: When I realized they didn???t send temporary tags with the car, I tried to callig back the 3 people I had worked with to purchase the car and each of their numbers were disconnected which really scared me. I emailed VROOM directly about my tags and they got back to me within the hour and emailed & overnighted my temporary tags. Hopefully, they change this practice and appoint someone to work with you until the car is successfully registered in your home state! Other then that....would totally recommend them!

I am loving the way it looks and handles inside and out! and I am surprised on how great of gas mileage it is getting.

I was referred to Vroom by my neighbor. He had explained to me that he bought a car from them, but ended up returning it do to circumstances. He spoke so highly of the process that I started to casually browse the site periodically among other car sites. It didn't take long until I found a car I wanted. The buying process was easy. I called, if I wanted to put a temp hold on the car, I just had to put a deposit down via credit car. I could get that back later on or take it off the purchase price. Easy enough. I was then overnight paperwork to complete with return overnight envelope. I knew a holiday was coming up and that would effect delivery - and it did, by about 4 or 5 days. The car still arrived 1 day earlier than expected with 60 day temp plates ready to go. Trade in? Wow that was too easy as well. Fill out the form, rate the condition, what I expected, and go. They replied back within to me 1 business day with their answer. I read a bad review about someone's temp plates expiring and it being a hassle to get new ones. I too ran into a situation where my tags expired. I called Vroom up and they had a new temp tag to me by the end of the day. No hassle or push back. My actual plates arrived about 2 weeks later, so I am glad I called for new tags. Christos was my original rep. He was great to work with, explained how everything would happen and a rough time line of when to expect things. I would suggest working with him. I expected pre-sales to be very good. I did not expect post-sales to be just as good. Coming off an absolutely terrible buying experience from a local dealer, this was a pleasant 180 of a process. Now when I share my terribly buying experience, I immediately follow it with how positive this one was. Keep it up Vroom.

I bought in early December a 2016 Toyota Tacoma Truck from Vroom after going to a few local dealers here in Phoenix, AZ. All what happened was the games they played and wasting my time. I know there is some of that unfortunately when buying a vehicle. I am in my 50's so I am not new to buying cars. But buying a car off the internet is something I had never done prior to Vroom. I did my homework and read many reviews. Obviously there are many negative reviews so I wanted to let readers know my experience. So after finding the truck I wanted I put the $500 down and then both verbally and via email. I told/wrote to my Sale Rep Tramaine, and his boss (the Sales Manager) Stephen that my concern of all the negative reviews. They told me the volume of cars they sell on a monthly basis, being a business man myself, I could see how there could be some negative reviews. I told them every business has it challenges just don't ignore me or the problem if it arises. I can say several things with full confidence: I was kept in the loop of communication, even when the truck had to have a minor touch up paint job. I received the truck in a timely manner, the truck was in excellent shape. It was exactly what the pictures showed and the written description. Most important my price was significantly less than any local dealers and on top of that NO HASSLE AND NO BS. My next purchase in a car is going to Vroom first and probably will never step foot on another car lot in my life.

We had been looking for a Chevrolet Silverado 2500HD for a few months and just weren't having any luck at the dealers. They either were priced too high with ridiculously high mileage or the truck was in terrible shape. I found a truck on Vroom and asked if it was still available, when I received my call back I was at work and couldn't answer. My husband and I were on way to the grocery store and decided what the heck, let's call back and see what they say. Bri answered and said the truck we inquired about was sold but she had a different one. She sent photos, CARFAX and all the necessary info. We said LET'S DO IT! and the process was smooth and fast. We were told 10-14 days for delivery and the truck arrived in 2! Amazing experience all around. Thank you all so much for your help. We love our new truck!!!

Vroom is great because going into car dealerships is a complete friggin nightmare where you have to battle your xxx off to not get scammed.(and I still lose) Vroom had a huge selection of newer used vehicles to choose from; you don't haggle over price, just do your homework on the price to see if it looks in line. (KBB)They also lined up financing with a very good interest rate, everything was transparent, not a bunch of hidden xxxxxxxx with trade ins, extended warranties to buy, maintenance plan tricks...etc. Delivery did take a little longer than they estimated, but no biggie, they delivered our 2016 Dodge Grand Caravan and other than it being dusty from the trip, it looked GREAT. Feels brand new and it has 40,000 miles, looks just like it did in the pictures. They also set up the registration and I got tags/license plate in the mail. I think they're super and I'll be buying another car in the next few months from them again. I HOPE this is the future of car buying and companies like this are profitable and stay in business.

I was in a horrible horrible car situation with my car a bad loan at a horrible interest rate and the car was a lemon! No one could get me a new car due to my existing loan but Kyl (salesman) was a great in helping us through the process! The Manager Jason Vega was very friendly and worked magic to get us approved! I Higly recommend pinnacle Nissan I???m in a beautiful brand new 2018 Nissan Altima and can???t wait to buy from them again! Thank you Jason, Kyl & pinnacle Nissan!

I liked the first one that I purchased in 2010 so much that I bought another one. It is a terrific vehicle full of comfort, features, and quality. I am sure that this one will provide the same quality as my first one.

Brett Martin was great. Made the whole experience pleasant. It's nice to see a salesman that actually care about his customers. Will be referring friends to him in the future.