Great customer service, comprehensive, kind, great atmosphere, sales man was very friendly I highly recommend Juan Jacobo as your sales man. I???ve been there plenty of times and I wish he could have been the only sales person we have worked with.
Typical dealer scribbling your offer on a piece of paper and taking it off for approval and then coming back to try to ???get you up???. Then accepting your offer and trying to slide in ???packs??? to bump up your cost hoping you won???t notice. Anyway, after getting the price of the vehicle settled, off to the finance guy. The finance guy was actually helpful and forthcoming. Finance guy actually covered all the costs. Why do sales people think that smoke and mirrors is the way to go? All and all, LHM is a pretty good dealer to deal with.
We opted for Costco pricing with our previous Nissan and thought we would go that route again. We HATE haggling and despise pushy car salespeople. Costco supposedly offers the best price without haggling. Take it or leave it. So we went to a Costco authorized dealer and got the Costco price on a new 2018 Rogue. We really wanted to do business closer to home though and have enjoyed service on our previous vehicles at the dealership near our house: Larry H. Miller at Mesa Riverview. I decided to see if we could take our ???Costco pricing??? to Larry H. Miller and bring our business there and maybe get a lower price. LHM was able to beat the Costco price by a MILE and the process was virtually effortless. We did have to negotiate a bit, but the ???pressure??? to purchase wasn???t there. Everyone was polite and courteous and seemed to genuinely care that we were not only happy but satisfied. We left the dealership not only extremely elated but pleasantly pleased with the whole process. Every employee worked around our busy work schedule and accommodated our purchase after hours. We truly couldn???t have had a bettter experience unless the vehicle was given to us for FREE! My wife and I highly recommend this dealership because it is one stop shoooing when it comes to buying, servicing and repairing. We have now used all 3 services of this fine establishment. We love the service department, have utilized the collision center a hand full of times and now can say that we have purchased from the dealership.... and have ALWAYS been satisfied and always treated with respect and a smile! Shout out to Justin in service, Adam and Cameron is sales, and the entire collision center! Thank you all for everything!
After months of searching, this is where I finally found my dream car! Sales rep Michael was a ton of fun during our test drive and made me feel really comfortable in the car and answered all necessary questions. The sales managers were patient with me while I spent most of the afternoon making my decisions and consulting others for input. The detailing team made great work of my car when I asked for a pretty major transformation in taking off all the plastidip that the previous owner applied all over the car. All in all I trust this team and am so excited to have my new car.
Bought a new 2018 Hyundai Elantra from this dealership and was very satisfied with quality of detail and service. I received a fair price and my trade-in was equally fair priced. Follow-up was excellent, as well as the presentation from the salesman. I would definitely go back for another vehicle.
I was happy to be in and out fairly quickly. Albert the sales man was very friendly and do everything for me to meet my needs. He listened to what I was anted and did not try to up sale me which is very annoying to me
I’ve bought and serviced two cars at Larry Miller Volkswagen. My experiences are always positive.
The dealership is beautiful and polished sparkling clean. Service writers are knowledgeable and professional with the perfect amount of warmth.
Communication is excellent and service time commitments are met.
Hunter Wood was our Sales Advisor. His knowledge about the 2016 Elantra proved very helpful. While on the test drive he was very patient with all our questions and had the answers we needed. Going through the purchasing process he stayed with us all the way. Everyone at Larry Miller Hyundia Peoria are extremely helpful and pleasant to work with them. We recommend them to anyone.
I came in with some difficult situations to overcome and they managed to work everything out for me. They treated me with great respect and made the process as smooth as possible. They never left me alone and communicated clearly through every step. This was not my first rodeo at a dealership, but this was definitely one of the best experiences I've ever had!
From start to finish these guys were great! Super thankful I ran into Rudi over at Larry Miller Dodge. While making the deal he walked me through and introduced me to everyone over at the Larry Miller family. Hand shakes, smiles and great deals is what these guys are all about. Hands down best experience I’ve ever had at a car dealership. If you need or just want a new car please give Larry Miller Dodge a call and ask for my guy Rudi, you won’t be disappointed!
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