Used 2020 Nissan Murano for Sale in Fort Smith, AR

Kristan Johnson is an awesome service person. She's knowledgeable, kind, considerate and always goes above and beyond to make sure you get the service you need. I give her a 10 star rating. The best so far. Also Michael in the service dept. My hat off to them. Kristen is the reason I always come to Nissan of Silsbee because I know she'll take care of my needs. You can call Kristen and she will make sure you get the service you deserve. I've never been dissatisfied with a visit when I go thru her. Once again 10 star rating, not 5 because her expertise and personality, friendly smile says it all. Keep Kristen and you will keep me as a customer. Thanks again for the excellent service you provided to me on 11/17/18.

amazing experience! Will was very knowledgeable, he made the process very easy. I highly recommend this dealership to family and friends. I didnt feel pressured into purchasing. everything was just perfect.

I was so impressed with the service on my wife???s car Maxima Platinum that I had inquired about service for my Chevrolet truck. Decided to take a chance. I???m certainly glad I did. I was using a quick service place but that will never happen again. I was so overwhelmed, It???s not just the GREAT service but the professional and friendliness of everyone there. They make you feel like family. My hats off to the entire staff Thanks again. I will be back Jim Parker

After the light, we went to Nissan service to determine the cause of the light. Dale contacted us with a very.detailed list of.things that needed improvement. We reviewed the possibilities and accepted or declined as we were ready to have done at this time. First on the list was the cat. Converter. He found that it was still under warranty so would be done at no charge, Good news! Transmission was the next in need of flushing. This took care of the Check Engine Light & got us back on the road with confidence at a reasonable price & a short time! Thanks for your service!

My salesman was awesome. Stevie Sherman went above and beyond his job to get me in my 2015 Pathfinder. Answered any and all questions my husband and I had. I would recommend anyone and everyone looking for a new or used vehicle, go see Stevie.

I brought my vehicle in for routine maintenance and was in an out in less than one hour! I had several things done like tire rotations, inspection, oil change, and filter changes and expected to be there for awhile. I was pleasantly surprised,

As always I was extremely happy with my visit, the staff always goes above and beyond for the customers! Very welcoming environment, always smiling faces. And I have NEVER had any problems with this dealership in any way .I would and do refer them to everyone! Thank you . Rachel McNamara.

Purchased a slightly used crossover SUV. Mr. Chacon made the experience worthwhile by providing excellent, forthright and prompt service. He was on task, on time and honest. All of which was very much appreciated. No buyers remorse from this sales rep.

Wife had driven to Lubbock from SanAntonio for work when Nissan needed fan replaced. The team there quickly fit her in, got the fan replaced and she made it home with no issues. Son goes to Tech and when he gets the car next semester we’ll be so thankful for the superior service we will know he’ll get should he need it. Thank you all!!

On January 3rd I saw a new Nissan Altima on their website for a good price. I used the chat button on the site and the representative told me that the vehicle is available and Glenn will call me soon. Within 5 minutes Glenn Edwards called me and said the car is available and we setup an appointment at 2:15. I walked in the dealership and Glenn welcomed me with the vehicle keys in hand. I test drove the car and he explained the new gadgets to me. After the drive we went back to his office, filled paperwork and negotiated my trade. Everything moved along and we agreed on the price and then I went to Mr. Parra to finish the finance paperwork. While I was signing the paperwork Glenn made sure the car was spotless and the gas tank was full. In less than three hours from the moment I entered the dealership I was driving back home. This was the best buying experience I have ever had and this is my 7th car. Glenn was very helpful, honest and direct. He promised me on the phone that he wouldn't waste my time and I would have a great experience. He did exactly that. I recommend that you contact Glenn and you will have the same experience.

I purchased a car from them in 2002 and again in 2017. In both cases, Schaumburg Nissan was excellent. Phil Panzarella asked what we were looking for and directed us to the cars that fit our needs. We were able to pick out a car, test drive it and start the purchasing process in about 45 minutes. Phil was nice enough to set up the bluetooth and walk my daughter through the functions on the car. Shoutout to Anthony Miceli and Paul Ketz who were also very helpful. The finance guy was great to but I don't have a card with his name, unfortunately. Easily 5 stars!!!!

I had seen a car advertised on cars.com from Danville Automall. The pictures and the price got me interested in looking more at this car. I live 250 miles away from the dealership. I contacted the dealership and told them I was interested in trading a car in for the one they had listed but had to drive 8 hours round trip to look at the car. I asked if we could negotiate over the phone to see if we could be close on an agreement understanding it would depend on what both vehicles looked like. The dealership and I reached a tentative agreement that would be based on them looking at my trade in and me looking over the vehicle for sale. Upon arriving at the dealership, the car was as described and the pictures were exactly as the car looked in person. The dealership and I discussed the vehicle and the trade, they reminded me that there is still good honest people in this world. I couldn't be happier with my experience at this dealership. They were also able to get my financing where it will pay off earlier than planned when I went and save me 2400 dollars in finance charges over the life of the loan. I plan to keep this dealership on the top of my list for the next time I need another car. Wonderful team!!

This is the first NEW car that I have purchased in 30 years. I was told by a co-worker that this was a great dealership with a lot of inventory to choose from, he was right. AJ was my sales person. He is one of the nicest people I've met in a long time. He asked me what I wanted, listened to me, then said, come lets look at these. He never tried to over sell me. He knew I was no-nonsense and he was a perfect fit for my needs. No pressure, he kept asking me what I wanted. The finance portion was really easy and I loved the sign my desk forms w/ the computer card to take home and not a thousand pieces of paper. Car buying has come a long way, I was in and out without feeling frustrated and drained of my money and soul!

Matthew was a awesome sales person!!! We felt very comfortable & relaxed with buying our car from him!!! When I had questions about the car after buying it he was right there to answer & take care of anything we asked of him!!! Nissan of Melbourne has a real ??? Gem??? in having Matthew as a employee!!! We look forward to doing business with Matthew Messer & Nissan in the future & referring family & friends to Matthew & Nissan of Melbourne!!!! Thank you 😁😁

I had narrowed my search down to a specific luxury car and already had two-deals in-hand. One was for an idential lower-mileage, 2015 version without the single optional $3500 features package (with the on-line dealer Carvana) and the second was 2017 version, with lower-powered engine and even lower mileage (with a local dealer.) Now, I live over two-hours away from Younger Nissan, but I discovered, at midnight, on the internet, that they had just received a used 2015 model of the car, with the desired optional package, but twice the miles of just car in which I was interested. I reached out via the internet at midnight and requested contact via their on-line form, submitted a quick appraisal via Kelly Blue Book and also submitted an application for financing. (I already had secured financing and the two other trade offers in-hand). By 8:50 AM the next morning, Nate contacted me via email and phone. We began a two and one-half hour conversation, Q&A, information exchange, and negotiation via email, phone calls and text messages. Our negotiations brought us close enough and Nate brought Rob Harley into the deal so that we were comfortsble making the long drive to the dealership. We were in the car within 40-minutes and to the dealership in two hour and 40 minutes, where we were greeeted at our car by Nate, Joey and Austin. My wife (I am disabled, retired and unable to drive) and Nate took an extended test drive to insure her comfort with the car (the car was immaculately prepared). He made her extremely comfortable, demonstrated well a very complex car that they typically do not sell and answered all her questions. When they returned we all went inside to work out the deal. Oh, when I say ???all, I also incude our eight year-old beagle-lab that they encouraged us to bring along. The deal negotiation was quick, straight forward and painless. Rob did his evaluation of our trade and we brought a deal together. We were made to feel exceptionally comfortable, unpressured and well-informed throughout the process. Once all the numbers were together, we next met with Finance. Ed was equally exceptional. As noted, I had financing in-hand and was already comfortable. Ed had aleady found a better deal, with a better financial institution than I previously secured had had all the paperwork ready for us when we sat down. He showed us all the numbers on his screen and explained each simply and clearly. (*my wife is still new with her roll as caregiver and decision-head since my illness and Ed was kind, gentle, respectful and patient). It was the easiest and best finance deal and process I had ever experienced. So, although we had previously purchased Mazda, Nissan, BMW, Honda, Infiniti, Acura and Lexus cars for their respective dealerships, I can say it was the best single car purchase experience we have ever had. Thanks to Nate, Ed, Rob, Joey and Austin (thanks, ???new guy??? - you made us feel *special thanks for all your help with our pup, Morgan) for everything. We would exceptionally highly recommend Nate and the team at Younger for anyone considering a new or used car purchase ... even if you are several or more hours away.

I've been a "truck" since 16; I'm 37. After spending a week borrowing my mom's Jeep, I knew I WANTED A JEEP. I began my search online and landed in my hometown of Fort Smith at Orr Auto Park. After researching trade value of my truck, I went in prepared. Phillip stay connected with me via email, phone and text the entire time. After spending 4 days driving by mom's Jeep, on day 5 I was driving my OWN Jeep! I'm driving it to Breckenridge, Co on Wednesday for its inaugural road trip. Thanks to Phillip/Orr for the the deal, the service and the many memories that are to follow! #jeeplife

I love my car. It’s comfortable and affordable. Love the interiors. It’s my third Murano. It’s a 4x4 and it drives like a automobile. Smooth

I give this dealership 5 stars for numerous reasons. I typically do not enjoy going "shopping" for a vehicle because I do not like to be pressured or nagged when shopping; however, I felt completely comfortable with Timothy McCain and Kendall Newton. They were very helpful, relaxed, and positive with me. Timothy answered all of my questions (I asked thousands) and when he didn't know the answer, he told me that he didn't know and that he would go find out..and he did. Kendall worked very hard getting us what we wanted and how we wanted it! My husband and I spent at least 12 hours with these guys and we had a blast! Due to their exceptional service, my husband and I bought 2, yes 2...new vehicles! Thanks guys for all that you did for us!

Love the interior. Comfy seats. Everything is in hands reach. First time having a vehicle with a backup camera...didn’t really like it at first, but can’t live without it now. Love the ease of putting seats down for extra storage.

Wow, I just bought a new 2018 Buick Encore.. Talk about an awesome experience. From the moment I walked in, met w/Audry Kimberling (Sales), met w/Jackie Black (Finance) and met w/Adriana Burton (Delivery Coordinator). Audry listened and provided me with multiple options. He was able to answer all of my questions regarding the SUV's I looked at. In my opinion he went above & beyond. Once I made the decision on the Encore, Jackie stepped in for the 'dreaded' paperwork. Oh my how times have changed, 'dreaded' turned into a 'wow' factor and it was completed in the blink of an eye! Adriana is the bomb when it comes to going over all the features of my new SUV. She is extremely patient and also had answers for all of my questions. It really hit me later in the evening when I was reflecting upon my experience with HRB, I couldn???t have asked for anything better. The staff (even the OU guy) was friendly, took their time, answered questions, and provided me with an awesome experience. It all started w/Audry! Thank You Audry!

I would say you would have to test drive this vehicle To experience the luxury comfort power and stability it has to offer a strong solid vehicle

I have always had a positive experience with the Service Department. Service department personnel should be commented on a job well done. However, my concerns are with the Sales department. I had contacted the sales department to ask a simple question, "Does the Chev Pickup Silverado come with a 6 cylinder engine?" I had a salesman (don't recall his name) contact me, wanting to know if I had a trade, if I would finance, etc. I told him that I was only interested in the answer of my above question. He told me he wasn't sure, but he would check and call me back. He never did. I might be interested in purchasing a Chev Pickup Silverado with a 6 cylinder engine. I currently have a 2016 Chev Colorado with the 6 cylinder engine and make up to 26/28 MPG. In my opinion that is awesome. I have a grandson that has the GMC V8 Sierra and he barely make 18 MPG. RECOMMENDATION: Training/inform sales personnel to answer questions and then if person is a prospective buyer, then you ask other question.

The weak link in this vehicle is the front end styling. Every other angle of this vehicle is great. This almost keep me from buying it.

I was visiting family near Fort Smith during the Memorial Day Weekend and my Infiniti overheated. I called the service dept first thing Tuesday morning and spoke with David. He couldn't have been nicer. I had the car towed there that morning and they put it on the computer and also pressurized it to make sure of the problem. It was a radiator leak. He called me by 3pm that same day and got my go ahead to order the parts. My car was fixed the following day by 2pm and I felt comfortable driving it 500 miles home. No one likes to have car trouble, but it makes it a lot easier when you know everyone is doing all they can to alleviate the problems. Also, my final bill was $100 less that the price he quoted me.

The Murano meet all my needs and is good looking great styling on the suv. All the safety features are nice as well. Great leg room.