Used 2020 Nissan Murano for Sale in Midlothian, VA

Purchased a slightly used crossover SUV. Mr. Chacon made the experience worthwhile by providing excellent, forthright and prompt service. He was on task, on time and honest. All of which was very much appreciated. No buyers remorse from this sales rep.

Matthew was a awesome sales person!!! We felt very comfortable & relaxed with buying our car from him!!! When I had questions about the car after buying it he was right there to answer & take care of anything we asked of him!!! Nissan of Melbourne has a real ??? Gem??? in having Matthew as a employee!!! We look forward to doing business with Matthew Messer & Nissan in the future & referring family & friends to Matthew & Nissan of Melbourne!!!! Thank you 😁😁

On January 3rd I saw a new Nissan Altima on their website for a good price. I used the chat button on the site and the representative told me that the vehicle is available and Glenn will call me soon. Within 5 minutes Glenn Edwards called me and said the car is available and we setup an appointment at 2:15. I walked in the dealership and Glenn welcomed me with the vehicle keys in hand. I test drove the car and he explained the new gadgets to me. After the drive we went back to his office, filled paperwork and negotiated my trade. Everything moved along and we agreed on the price and then I went to Mr. Parra to finish the finance paperwork. While I was signing the paperwork Glenn made sure the car was spotless and the gas tank was full. In less than three hours from the moment I entered the dealership I was driving back home. This was the best buying experience I have ever had and this is my 7th car. Glenn was very helpful, honest and direct. He promised me on the phone that he wouldn't waste my time and I would have a great experience. He did exactly that. I recommend that you contact Glenn and you will have the same experience.

Kristan Johnson is an awesome service person. She's knowledgeable, kind, considerate and always goes above and beyond to make sure you get the service you need. I give her a 10 star rating. The best so far. Also Michael in the service dept. My hat off to them. Kristen is the reason I always come to Nissan of Silsbee because I know she'll take care of my needs. You can call Kristen and she will make sure you get the service you deserve. I've never been dissatisfied with a visit when I go thru her. Once again 10 star rating, not 5 because her expertise and personality, friendly smile says it all. Keep Kristen and you will keep me as a customer. Thanks again for the excellent service you provided to me on 11/17/18.

amazing experience! Will was very knowledgeable, he made the process very easy. I highly recommend this dealership to family and friends. I didnt feel pressured into purchasing. everything was just perfect.

I was so impressed with the service on my wife???s car Maxima Platinum that I had inquired about service for my Chevrolet truck. Decided to take a chance. I???m certainly glad I did. I was using a quick service place but that will never happen again. I was so overwhelmed, It???s not just the GREAT service but the professional and friendliness of everyone there. They make you feel like family. My hats off to the entire staff Thanks again. I will be back Jim Parker

After the light, we went to Nissan service to determine the cause of the light. Dale contacted us with a very.detailed list of.things that needed improvement. We reviewed the possibilities and accepted or declined as we were ready to have done at this time. First on the list was the cat. Converter. He found that it was still under warranty so would be done at no charge, Good news! Transmission was the next in need of flushing. This took care of the Check Engine Light & got us back on the road with confidence at a reasonable price & a short time! Thanks for your service!

My salesman was awesome. Stevie Sherman went above and beyond his job to get me in my 2015 Pathfinder. Answered any and all questions my husband and I had. I would recommend anyone and everyone looking for a new or used vehicle, go see Stevie.

I brought my vehicle in for routine maintenance and was in an out in less than one hour! I had several things done like tire rotations, inspection, oil change, and filter changes and expected to be there for awhile. I was pleasantly surprised,

As always I was extremely happy with my visit, the staff always goes above and beyond for the customers! Very welcoming environment, always smiling faces. And I have NEVER had any problems with this dealership in any way .I would and do refer them to everyone! Thank you . Rachel McNamara.

Love the modern and bright new facility. Snacks, water and coffee available while you wait. Plenty of plug ins to charge your computer or phone. Friendly and helpful staff!

I had seen a car advertised on cars.com from Danville Automall. The pictures and the price got me interested in looking more at this car. I live 250 miles away from the dealership. I contacted the dealership and told them I was interested in trading a car in for the one they had listed but had to drive 8 hours round trip to look at the car. I asked if we could negotiate over the phone to see if we could be close on an agreement understanding it would depend on what both vehicles looked like. The dealership and I reached a tentative agreement that would be based on them looking at my trade in and me looking over the vehicle for sale. Upon arriving at the dealership, the car was as described and the pictures were exactly as the car looked in person. The dealership and I discussed the vehicle and the trade, they reminded me that there is still good honest people in this world. I couldn't be happier with my experience at this dealership. They were also able to get my financing where it will pay off earlier than planned when I went and save me 2400 dollars in finance charges over the life of the loan. I plan to keep this dealership on the top of my list for the next time I need another car. Wonderful team!!

This is the first NEW car that I have purchased in 30 years. I was told by a co-worker that this was a great dealership with a lot of inventory to choose from, he was right. AJ was my sales person. He is one of the nicest people I've met in a long time. He asked me what I wanted, listened to me, then said, come lets look at these. He never tried to over sell me. He knew I was no-nonsense and he was a perfect fit for my needs. No pressure, he kept asking me what I wanted. The finance portion was really easy and I loved the sign my desk forms w/ the computer card to take home and not a thousand pieces of paper. Car buying has come a long way, I was in and out without feeling frustrated and drained of my money and soul!

I purchased a car from them in 2002 and again in 2017. In both cases, Schaumburg Nissan was excellent. Phil Panzarella asked what we were looking for and directed us to the cars that fit our needs. We were able to pick out a car, test drive it and start the purchasing process in about 45 minutes. Phil was nice enough to set up the bluetooth and walk my daughter through the functions on the car. Shoutout to Anthony Miceli and Paul Ketz who were also very helpful. The finance guy was great to but I don't have a card with his name, unfortunately. Easily 5 stars!!!!

Great experience!!! Only at Nissan Palmetto57 could this be possible. The selection available at Palmetto57 would have anyone spending hours, if not days, trying to come to decision. Not here because the attention given to you as soon as you walk into the dealership isn???t only welcoming but it???s also discreet, well informed and ultimately professional. Edwin Caldera is not your stereotypical pushy car sales representative. Edwin is a breath of fresh air and knows what he???s selling and understands his customers needs. I didn???t feel as if he was trying to SELL me on something but rather he assisties me with making the right choice and made the acquisition of my new vehicle a pleasant and memorable experience. The same professional attention and service was also exemplified by Jose Falero in the Finance Department where everything was clear and precisely executed. I did my homework before I came and I can certainly tell you that Nissan Palmetto57 has the best deals and the best team. Best part... I arrived at 1:00pm and I was driving off the lot with my new vehicle at 2:30!!!! Perfectly on time to pick our son up at school with our new Rogue SL. Try to beat that! (???nuff said, drop the mike... walk off stage left!) Thank you Edwin and Nissan Palmetto57

Wife had driven to Lubbock from SanAntonio for work when Nissan needed fan replaced. The team there quickly fit her in, got the fan replaced and she made it home with no issues. Son goes to Tech and when he gets the car next semester we’ll be so thankful for the superior service we will know he’ll get should he need it. Thank you all!!

every one extremely helpful and pleasant. Without question, pence kia has the greatest customer lounge I've ever countered (I'm 87) Free coffee and snacks,a dozen really comfy easy chairs, large TV, three tables with some 80-100 magazines with few duplicates. Also very fast shop service. Keep up the good work.

I love my car. It’s comfortable and affordable. Love the interiors. It’s my third Murano. It’s a 4x4 and it drives like a automobile. Smooth

Gillian is very professional and personable to deal with via email and over the phone. Cindy on the other hand came off very abrupt and if she didn???t listen/understand a thing from email/conversation; such as that I do not have my cell phone during the day and then getting daily text messages about giving her a call right back and / or coming by the dealership for appointment (in very first email explained I lived 140 miles away. I was disappointed that the day I scheduled appointment the vehicle was still on lift and keys not immediately available for test drive as I was told all would be...since I called around 10 am, scheduled for 445pm and they knew drive was at least 2 1/2 hrs. Sales manager rude and arrogant throughout process, initially when Josh explained situation his excuse for not pulling keys was I???ve been too busy; then, at close of deal he obviously knew I???ve driven a long way so just quickly and condescendingly shot down any discussion of negotiations. I understand you???re policies but if you advertise guaranteed price match and then when I mentioned Lustine Jeep he just undermined their practices and mentioned a lot of fine print with their offers. I assure you if I had dealt with him any time earlier in the process I would have shopped somewhere else. In this case the only other dealer with a manual Rubicon Recon in the SE was Lustine and he knew it was late on Saturday (never would have made it before close) and I wanted to get back home. Honestly I???m typically great with names but wanted to forget his as soon as I learned it. All my years of supervisory roles and management assure me this man is quick to assume credit for other???s hard work and throw others under the bus to steer attention away from himself. Josh on the other hand is truly one of a kind. He treated myself, and a family friend both professionally and courteously. He was willing to do whatever was necessary to make us go away with a mostly positive experience. I truly appreciate his knowledge and expertise with the vehicle and his dedication and patience. Even though it was 8 pm by the time we finished with paperwork, he made us feel like there was no one he would rather be with (except maybe his daughter...but that???s admirable) and acted like there was no other place he would rather be. Good luck to him, expect he will keep customers coming back to you.

Love the interior. Comfy seats. Everything is in hands reach. First time having a vehicle with a backup camera...didn’t really like it at first, but can’t live without it now. Love the ease of putting seats down for extra storage.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

I would say you would have to test drive this vehicle To experience the luxury comfort power and stability it has to offer a strong solid vehicle

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

The weak link in this vehicle is the front end styling. Every other angle of this vehicle is great. This almost keep me from buying it.