OK Gary was yhe best because he listened to me and found exactly the words, the patience and the car I needed. I don't find more words because I don't speak a very good english
Dependable and affordable
by TxJetguy from Irving
January 14, 2019
As an owner of several Nissan models, I highly recommend this brand for anyone who is interested in buying a car or SUV. They have proven to be dependable and virtually trouble free. I've owned Altima (3 in fact) Maxima and Rouge and never had any problems with them.
I purchased a truck from Courtesy Autos , and John made this process happen so smoothly. The atmosphere was warm and inviting which made me feel at ease. I will continue to keep you all informed during my journey with the team at Courtesy Autos.
The Most reliable car I’ve owned
by rialope23 from Brighton Co
January 13, 2019
I’ve always wanted a Rogue and it is everything I’ve expected. It’s perfect for our family of four! We have enough room to fit the five of us comfortably. The air and heat vents in the back are great not everyone can agree the the temp in the car. The back up camera is great, you can see all around the vehicle. The seats losing down in the back give you so much room for extra loading! Love this car!
I was shopping for a used, low mileage Ford car. My daughter found it using google review and brought us to Courtesy Auto Sales. Upon meeting the Rep., Chuck Butler and describing what I was looking for and my budget, he showed me the 2014 Ford Focus with low mileage and within my budget. After making some minor repairs and clean up, it was almost brand new!!! He did everything promised and made the buying process an ease. I'm so happy that my daughter used google or I would not have found this great deal. I love my new/used car and often get a compliment on its looks...Ruby Red, my favorite color. Check them out, ask for Chuck, he'll treat you right! Vicky J. , Chesapeake, VA
Great car according to me
by AR from Salt lake CIty
January 11, 2019
Great from all perspectives. I love it, good for snow conditions and normal conditions of roads. Decent mileage per gallon of gas. Good horsepower of engine.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Nice car to drive.
by Rogue 2016 from Massapequa
January 11, 2019
The care meets my needs and I like all the safety features and it has a very nice ride. It is also great on mileage.
The sale people were very knowledgeable , and was a pleasure to do business with. She had the service department clean the car prior to delivery and they did not half clean anything. The windows, interior seats, and carpet was not cleaned as good as previous car dealers had done. Overall Sale personnel are fine, Service personnel are not as good.
Great For First Time Famy
by Ec100415 from Erie, PA
January 6, 2019
This vehicle is great for my small family. There are so many great features for backup camera, hands free Bluetooth, a panoramic moon roof, and all the storage options. Bought this car from West Herr Nissan in Williamsville, NY right before the holiday. Great in the lake effect weather of northern PA. I would recommend this car to anyone!
I had another in a long line of outstanding service appointments, thanks to Mr. Cleon Skinner. He takes great care of me and my vehicle, and I always leave feeling well taken care of and that I got great value. He is courteous, attentive and absolutely professional. Thank you, Cleon! You are the best.
My car was clean after service and all work were done staff were polite and call me right away when my car was ready to pick up
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