We had a few glitches in the pick up of the car, not a huge deal, but very inconvenient for me. They took total responsibility for it and made it right. Can't ask for anything more than that! Great buying experience.
Was looking for a particular car and found it at this dealership. A Lincoln MKX in white. Spoke to the owner several times. We made a deal over the phone. Drove up with my trade in car and my check. Within an hour we were out of there with the exact car we wanted. I have dealt with many many dealerships but this place was truly a pleasure. Worth the ride from Long Island NY to Concrd NH. Grade A+
I came in with an old 04 trailblazer looking to finally buy a nice car. Jamie found us looking at a used 2012 maxima. From start to finish she was extremely nice, informative, and not your average pushy salesperson. She walked us through every step start to finish and actually seemed to care more about me and girlfriend then making the sale on the car which to me means everything. After having years of car sale experience myself I know the business pretty well. Dennis in financing got us approved and out the door same day. I was really impressed with the entire experience which I wasn't expecting from prior experiences. I would recommend going here to anyone looking for a car. I will be going back for my next one
The best place I’ve ever been for a vehicle the only thing I can say without writing a whole paragraph is if u want the most help and best service with people who won’t set u up to fail and invite u in like you have known each other for years come herand ask for Shawn Welch he was above and beyond amazing
The first time in went to website I was immediately greeted. The loan application was simple and fast. The customer service team were friendly. Michael Galer was one of the friendliest sales people I've ever encountered. I would recommend these folks to anyone I know.
I bought my first car 4 years ago from Lisa this was my first car I ever bought on my own and she did not pressure me i told her what i needed she gave me my options 4 years later still own that car with no regrets. She makes the process so simple and straight forward. I recently went back after my son had a few horrific experiences at a few other dealerships. The car her wanted he got and also got a lesson on what a honest salesperson/dealership should be and Lisa and Heath made it happen in a few hours he drove off the lot with his car and a payment he can afford. This is a dealership that will not take advantage of the naive or 1 st buyers and i felt comfortable letting my son go on his own and not get scammed and ripped off and i cant say that about ANY other dealerships in southern NH. I will be going back soon to upgrade because i know ill be treated like family . LISA and Heath Thank you soooo Much.
This was an excellent experience. Bob Knowlton was knowledgeable and patient with me through the process of purchasing a new vehicle. I traded in my 2008 Toyota 4 Runner and was pleasantly surprised how much they gave me as a trade in towards the purchase of a 2017 Toyota 4 Runner. Very professional folks, outstanding service department, and excellent inventory. I rate this as one of the best car buying experiences I have ever had. I highly recommend Rochester Toyota!
The gm Pete was fantastic great customer service and willing to do as much as you possibly can to help the customer with the right deal with the right car. Angela Adams is the best Shields person I've ever dealt with she's professional and down-to-earth person very comfortable to talk to and will do anything to help to get you into the right car she was so good her and Pete that I brought my mom in and they helped her get a car. If you're looking for a car speak to Angela Adams she is the best sales associate ever met.
Had bad credit and little money down and Angela and Steve helped me find the perfect car for me with payments in the range I was looking for, would recommend them to anyone looking to build credit or looking for an easy car buying expetience
Having bought and service done on my Murano has been excellent over the years. All the service advisors are great. One that I have worked with over the years is Tara. She always treats me like family and watches out for what I need and what will need to be done on my vehicle.
Ali was very helpful in finding us the car we were looking for. Excellent customer service from Ali, Ronnie and Geoff. Process was pretty easy and we are obsessed with our new Pathfinder. Thank you to the team!
Kathy Vitale, I want to thank you for all your help. I walked into nissans doors with knowing what I want. You actually search for it and got the keys and showed me exactly what I???ve asked. There was no buts or were you interested or another vehicle. You actually helped me for the one I was a go to for. You were friendly, patient, and extremely helpful. I also want to thank Geoff Garden, but getting all the paper work and helping as well to help me get this beautiful vehicle, I???m still in shock!! Thank you both!
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