Kirk is wonderful to work with and makes the buying experience fun and enjoyable. Everyone at the dealership is very considerate of your time and they have always had everything ready to go for me when I come in to pick up my new lease. That is much appreciated, and makes it well worth the 2.5 hour drive from Duluth. Dealership is very responsive to questions as well. Great place to do business, looking forward to working with them again in 3 years!
Was very happy with my recent oil change and tire rotation at Nissan dealership. Donoavan was able to get me in same day and Dave R was excellent in taking care of me when the car was there. I waited for it and watched your fish in fish tank which neat.
We bought a 2017 Chevy Volt after almost a year of communication with your salesman, Brett Banaszewski. He was very patient with us and we let several opportunities pass us by before we made our purchase. He was clear and accurate about all the characteristics of our used car and the various warranties, etc. He went out of his way to help us find a hard copy of the Owner's Manual. He also volunteered to ask your mechanics for a recommendation for a Duluth Chevy dealer to service our car, since our local Ashland dealer has no one certified to work on hybrid plug-ins. Good work helping us move into the new car future which we should all be considering with the dire freight train of climate change barreling down upon us. Keep buying and pushing those electric cars. We now have solar panels and are working for public charging stations in our area. Had a hard time not jumping right into a Chevy Bolt or Nissan Leaf, but coming from deep rural we felt it was still prudent to buy a hybrid. Thank you. You and Brett can count on our recommendation to others. Linda Jorgenson and Jack Gunderson
For a few weeks my car started to move left and right upon acceleration. I looked online to see what the possible causes could be and found out it could be due to multple issues from tire pressure to alignment to wheel bearings. So I scheduled and appointment and took it in for a diagnostic test at the dealer in the morning. There was a fee for the diagnostic test then labor and parts if needed but it had to be done so i accepted. An alignment check showed both wheels moving in opposte directions and a technician needed to inspect it further. I had planned to wait for the repair but it was a busy day at the dealer and they decided to provide me with a car for the day free of charge. In the afternoon I was informed that it was a control bar that needed to be replaced but had to be ordered in and would not arrive till the next day. I was able to keep the loaner car over night so that helped. I was a little concerned about the repair bill but it had to be done. Some how the repair gods heard mr concerns. The next day i was so relieved to hear that the part and repair costs were covered under warranty. Luther Nissan was very professional and honest with the whole service process. I was reassured of my decision to choose them over another Nissan dealer.
No complaints. I was greeted warmly and respectfully. I arrived 15 minutes before the scheduled time and was seen right away. Taylor Minners is well polished and personable. The oil change and tire rotation were done before I had expected. I will definitely recommend Luther Nissan Kia Inver Grove Heighs to others. The coffee is good also.
Advisor greeted me right away, spoke in a clear voice, was efficient, and got my car back in a hour.
Dependable and affordable
by TxJetguy from Irving
January 14, 2019
As an owner of several Nissan models, I highly recommend this brand for anyone who is interested in buying a car or SUV. They have proven to be dependable and virtually trouble free. I've owned Altima (3 in fact) Maxima and Rouge and never had any problems with them.
Very helpful staff. Provided good insight in some issues I was having and trained me on some of the vehicles amenities.
The Most reliable car I’ve owned
by rialope23 from Brighton Co
January 13, 2019
I’ve always wanted a Rogue and it is everything I’ve expected. It’s perfect for our family of four! We have enough room to fit the five of us comfortably. The air and heat vents in the back are great not everyone can agree the the temp in the car. The back up camera is great, you can see all around the vehicle. The seats losing down in the back give you so much room for extra loading! Love this car!
Klein Nissan service able to get me in right away when I came in a few minutes early to my appointment and was able to describe all issues and things they reviewed clearly.
Great For First Time Famy
by Ec100415 from Erie, PA
January 6, 2019
This vehicle is great for my small family. There are so many great features for backup camera, hands free Bluetooth, a panoramic moon roof, and all the storage options. Bought this car from West Herr Nissan in Williamsville, NY right before the holiday. Great in the lake effect weather of northern PA. I would recommend this car to anyone!
Adam, my sales guy, was super easy to work with. No pressure. Very knowledgeable. Easy paperwork on the purchase. Also, I was visiting once just checking cars in the lot and met two of the "detailers" that were moving cars around. They were very friendly also.
Great car for the money.
by JWM from Philadelphia, PA
December 19, 2018
Very, very good car for the money. Very reliable. Handles well especially in the snow. Good on gas. Would like a slightly bigger gas tank but that is not a big deal.
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