Kirk is wonderful to work with and makes the buying experience fun and enjoyable. Everyone at the dealership is very considerate of your time and they have always had everything ready to go for me when I come in to pick up my new lease. That is much appreciated, and makes it well worth the 2.5 hour drive from Duluth. Dealership is very responsive to questions as well. Great place to do business, looking forward to working with them again in 3 years!
Was very happy with my recent oil change and tire rotation at Nissan dealership. Donoavan was able to get me in same day and Dave R was excellent in taking care of me when the car was there. I waited for it and watched your fish in fish tank which neat.
Even though my car did not need repair with this recall I always enjoy coming to Eden Prairie Nissan. People are very friendly. David who helped me yesterday is just so nice , so friendly and efficient! The waiting area if needed is comfortable and has good coffee and treats! Also the person who made the appointment was just so nice as usual for this business!!
Brian has worked well with us in the past and cares about what we are looking for and are financial needs, he takes the time to get to know his customers and doesn't push you into something you don't want or can't afford
Friendly staff, informative and I think the mechanics could have dug a bit further into th issue since I came in for a battery change cause I thought that was what was wrong but am still having some issues
I had a positive experience working with Gregg & Noel . They made it easy for me to get the vehicle inspected by a mechanic of my choice. The vehicle report from the mechanic matched what AC Motor stated so I felt comfortable making the purchase. All went well.
Natasha was excellent in understanding our goals for purchasing our new Honda Pilot including our list of "wants" and "pricing". She is an excellent sales person and Hopkins Honda is very fortunate in having her to represent their establishment. Not only did she follow-up on key issues regarding the selection of extra's but also on the final pricing. Her knowledge of how the vehicle preforms (new safety features and electronic devices, smart phone hookup, etc.) was definitely evident after she spent a good hour with us before we left the dealership with our new vehicle. Excellent job Natasha!
We bought a 2017 Chevy Volt after almost a year of communication with your salesman, Brett Banaszewski. He was very patient with us and we let several opportunities pass us by before we made our purchase. He was clear and accurate about all the characteristics of our used car and the various warranties, etc. He went out of his way to help us find a hard copy of the Owner's Manual. He also volunteered to ask your mechanics for a recommendation for a Duluth Chevy dealer to service our car, since our local Ashland dealer has no one certified to work on hybrid plug-ins. Good work helping us move into the new car future which we should all be considering with the dire freight train of climate change barreling down upon us. Keep buying and pushing those electric cars. We now have solar panels and are working for public charging stations in our area. Had a hard time not jumping right into a Chevy Bolt or Nissan Leaf, but coming from deep rural we felt it was still prudent to buy a hybrid. Thank you. You and Brett can count on our recommendation to others. Linda Jorgenson and Jack Gunderson
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Saw vehicle on line, spoke with Tim H. He was great to work with. We came from Illinois to see\purchase vehicle. They had it all ready for us to view, it was horrible weather, they had it inside for us to view. Justin the financial guy was also great to work with. Loved his sense of humor. If they were closer we would definitely be back. Kathy and John
Sent an email inquiring about a vehicle and got a response. Responded to dealers email asking about hours of the business to possibly schedule a test drive and received no response. Recommend calling or just stopping by to look at a vehicle.
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