I would like to say "thanks" to Sherry Cox again in the Service Dept. She provided outstanding customer service on my last visit. She goes above and beyond to take care of the customers.
Five Star Nissan thanks for having an outstanding staff member such as Sherry.
DeMarcus Price was my sales associate, and he was great to work with. Got me a great deal on my truck, and matched my trade in appraisal at another dealership. When I got the truck back home (~ 3 hours away), I noticed the spare tire jack/kit was GONE! It was a used/formal rental car, these things happen, but the best was when Five Star replaced it immediately. I received the replacement kit in the mail the following Tuesday (Memorial Day weekend). Which turned out to be very important, because I had a tire blow a month later, and I would have been in a bad place without a changing kit.
Transaction was smooth, shop and store were clean, everyone was very friendly, and the sales experience was overall low pressure. It's hard to find a good dealership - so I like to promote the gems that are out there. Five Star is definitely one of them.
Best car buying experience ever. All of the staff were great. Dustin was patient, encouraging and respectful. No pressure- just a genuine desire to place me in the right automobile. He suggested multiple financing options to help in the decision. I will not go to another dealer.
Best car buying experience ever. No pressure, attentive and courteous. Great selection, best pricing, quick and easy financing. I would highly recommend. Roy was the best salesperson I’ve ever dealt with.
I would never go anywhere else with my business. Finnicum is the definition of a business being a home. I found a car that I fell in love with, and Jeffery was an amazing help with making that experience so easy and fun.
I have had my Mercedes serviced here at Albany Motorcars every 10,000 miles since I have had it. They always cheerfully pick it up and leave me a loaner. The staff is always very helpful even when I have had warranty work done, I cannot say enough about how pleased I am with their overall service.
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